Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Detail Masters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%77+5.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Detail Masters

Orlando, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 103 car wash services · 4.9★ from 559 Google reviews

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Report card

Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Detail Masters is better than 94% of car wash services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Detail Masters is better than 92% of car wash services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Detail Masters is better than 100% of car wash services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Detail Masters is better than 95% of car wash services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Detail Masters is better than 100% of car wash services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Detail Masters is better than 77% of car wash services.B
77

Reviews for your job

Customers hired Detail Masters for 8 kinds of job.

Detail Masters for car waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Car waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 68

All 15 Google reviews tagged “Car waxing”

mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This business and the people who run it are honest look out for the customers best interests. I would highly recommend Detail Masters for the following reasons: 1. Great service and it was easy to set up my appointment. They responded quickly with a quote and information. 2. Personalized service provided via phone…

Auto detailingCar waxingClay bar treatment
NormaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great family owned business with superior customer service. I highly recommend this business. Thank you for educating me on window tint and wrapping for my car. I will continue doing business with this outfit. I just don't haven enough space to brag on how truly satisfied I am with the tinting, auto detailing,…

Auto detailingCar waxingWindow tinting
Jean-PaulLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing cleaning, I picked the VIP package and they left my car looking new. This wash was special since I will use my car for my wedding pictures. They did an amazing job and were very friendly.

Auto detailingCar waxingClay bar treatment
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EXCELENTE SERVICIO!!! EXCELENTE TRATO DEL PERSONAL!!! 100% RECOMENDADO!!

Car waxingHeadlight polishingInterior scenting
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time I’ve used them first time was their mobile service and this time the shop and they even stored the car for the night because I could not pick it up!

Auto detailingCar waxingInterior scenting
Meg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There are not enough words to tell you how pleased I am with this vendor for the job they did on our 2013 Honda Pilot that we were preparing to sell. The car literally look nearly-new and we have a deal with the very first buyer who saw it! The work was professional and detailed in every way! As an added bonus, the…

Auto detailingCar waxingClay bar treatment
Broderick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I bought the master vip package and I’m absolutely pleased with the end result I had never seen my car look that great in the 5 years I’ve had it. These guys are awesome and Rick is a class act, thank you guys so much!!

Car waxingFull body washInterior scenting
AngelLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in with my '08 Acura for their Masters VIP Package and clay bar + their Seats Shampooing and their engine package and they did an amazing job! Thanks to the team at Detail Masters.

Auto detailingCar waxingClay bar treatment
daniloLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very very very good, works is perfect

Auto detailingCar waxingClay bar treatment
Mauricio9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had to return my leased car to the dealer but they were charging me a fortune for a bunch of scratches and dents. I had worked with Rick from Detail Masters before because he did a great window tinting job on my wife's car. I contacted him right away about this issue and he immediately set up an appointment for…

Auto detailingCar waxingFull body wash+ Punctuality+ Quality+ Professionalism
LC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m soo happy I found this awesome team of guys.. they literally made my car look brand new again, I got the ceramic coating done and my car thanked me, my interior was left smelling soo good and they took care of every single detail including my headliner that had a few stains I thought would never come off they…

Auto detailingCar waxingFull body wash+ Professionalism
Kat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place sets the standard in both quality service and how you will be treated. Total cut above. First of all it’s a family business (3 brothers all work here) you’ll feel like they adopted you as soon as you walk in. I was offered water/soda, wifi, and a ride nearby while I waited. I called ahead for detailing…

Auto detailingCar waxingFull body wash+ Punctuality+ Quality+ Professionalism
TitoLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Quick Google search to find a hand wash place near me and I got lucky. Excellent customer service, took care of me right away, very detailed. I did a car wash on the outside and a quick spray on wax. I will be going back for a polish when I have more time.

Car waxingService not listed+ Punctuality+ Quality+ Professionalism
KateLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto detailingCar waxingExhaust tip polishing+ Punctuality+ Quality+ Professionalism
Landon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto detailingCar waxingFull body wash+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Full body wash34—
Auto interior vacuuming25—
Auto detailing25—
Wheel washing20—
Interior scenting16—
Car waxing15—
Headlight polishing15—
Steam cleaning12—

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