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Detail Masters

Car detailing service · Orlando, FL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%77+5.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 103 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 59%
4.9 ★★★★★ 559 Google reviews · 23 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Nov 2026latest review

Detail Masters at a glance

Customers frequently praise the shop for punctual service, competitive pricing, and thorough results on details, ceramic coatings, and tints. Recurring themes include quick turnaround times and staff who accommodate urgent requests or schedule changes. However, some lower-rated reviews cite inconsistencies in interior cleaning depth, such as missed dust or stains, and report issues with appointment record-keeping or damage during tinting and light installation.

  • Google rating: 4.9 out of 5 from 559 reviews (97% five-star).
  • Reviews on this page: 559 Google reviews (503 with written comments, 100 with photos).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Car Wash serving Orlando, Florida.

Data from Google, last updated November 8, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction94Reliability92Craft & service100Value95Momentum100Replies to reviews77Satisfaction: 94 (median 90)Reliability: 92 (median 87)Craft & service: 100 (median 100)Value: 95 (median 100)Momentum: 100 (median 100)Replies to reviews: 77 (median 92)
Detail MastersCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Detail Masters: 94/100 on this factor. Category median: 90.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Detail Masters: 92/100 on this factor. Category median: 87.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Detail Masters: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Detail Masters: 95/100 on this factor. Category median: 100.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Detail Masters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Detail Masters: 77/100 on this factor. Category median: 92.B
77

Bar = this company · dark tick = category median.

Star ratings

559 Google reviews we collected

  • 5 stars54497%
  • 4 stars61%
  • 3 stars20%
  • 2 stars20%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 503 written reviews

  • Praise80099%
  • Complaints51%

Topic share

How often each topic comes up in the written reviews

  • Quality & results26233%
  • Staff & attitude16721%
  • Would recommend15219%
  • Price & value9612%
  • Speed & response769%
  • Honesty & trust273%
  • Communication253%

What customers talk about

We read 503 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They did an excellent job and the hood looks incredibly better than what it did from before I mean they literally put the color back in and the shine…”
    “The worst tint job and They did my tints TWICE due to the first time being installed wrong with bubbles on all my windows and still a 2nd time they ar…”
  • “Fantastic customer service and very kind employees!”
  • “I recommend detail masters to the world the job they did on my vehícle was outstanding!”
  • “They had great attitude, did great work, for a great price.”
  • “These guys are great, they were able to help me same day after I called with an emergency because a ton of chafing fuel, a type of can heat used in ca…”
  • “They are trustworthy and actually care about you and your car.”
  • “He greeted me as soon as I walked in, made me feel welcome, and took the time to explain all of my options.”

People customers mention

  • Chris 22 reviews
  • Thiago 20 reviews
  • Rick 10 reviews
  • Christian 6 reviews
  • Eric 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Detail Masters for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★

Best job and service ever! When you find a place that is highly qualified to do the job, you keep coming back and refer to others. Thanks for doing a great job!!

Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got the ceramic coating paint correction done on my hood. They saved me a ton of money because I initially planned to get my hood repainted due to the paint being extremely faded. They did an excellent job and the hood looks incredibly better than what it did from before I mean they literally put the color back in and the shine was remarkable.

EmmaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These guys are great, they were able to help me same day after I called with an emergency because a ton of chafing fuel, a type of can heat used in catering, spilled all over my car. I was incredibly nervous and anxious to get it cleaned ASAP because just breathing in the fumes are dangerous, let alone it being a…

Customer photo from Emma's review
CinnieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Took me in quickly and did an awesome job on an exterior that needed some serious work. Will be back for sure!

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Its hard to find a good spot to get your vehicle right-consistently. Everyone is doing it, but nobody does it better than Detail Masters!!! Shot out to Eric for holding it down!

Chase5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys at detail masters did an amazing job with my detail and ceramic coating. My truck looks brand new. I’m a returning customer and will continue to come back!

Photos

Customer reviews

4.9 ★★★★★ 559 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
joe saflicki8 reviewsTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best job and service ever! When you find a place that is highly qualified to do the job, you keep coming back and refer to others. Thanks for doing a great job!!

Johmie1 reviewTotal number of Google reviews Johmie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Highly recommended

James Ergle7 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did amazing work

Horacio Arcas Lazo3 reviewsTotal number of Google reviews Horacio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio y muy buenos precios

Kimberly2 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got the ceramic coating paint correction done on my hood. They saved me a ton of money because I initially planned to get my hood repainted due to the paint being extremely faded. They did an excellent job and the hood looks incredibly better than what it did from before I mean they literally put the color back in and the shine was remarkable.

Response from the owner · a week ago

We are so happy we could restore this and save you from an expensive paint job. We are always at your service. You can trust detail masters to do the job right and give you realistic pricing and expectations!!

Emma NicoleLocal Guide · 36 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are great, they were able to help me same day after I called with an emergency because a ton of chafing fuel, a type of can heat used in catering, spilled all over my car. I was incredibly nervous and anxious to get it cleaned ASAP because just breathing in the fumes are dangerous, let alone it being a flammable gel. I called, they had me come in right away, and didn’t even make me get a full interior detail. They were able to take the trunk paneling/carpet by itself, and I was able to come back the same day to pick everything up. Fantastic customer service and very kind employees!

Cinnie SaundersLocal Guide · 19 reviewsTotal number of Google reviews Cinnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took me in quickly and did an awesome job on an exterior that needed some serious work. Will be back for sure!

David Velez7 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Its hard to find a good spot to get your vehicle right-consistently. Everyone is doing it, but nobody does it better than Detail Masters!!! Shot out to Eric for holding it down!

Steven Pacella3 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! These guys run a solid business.

Richard Agosto11 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job!

Detail Masters on Google Maps →

Business details