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Detroit Complete Auto Repair

Auto repair shop · Detroit, MI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#300 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 442 Google reviews · 24 photos
97%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
Nov 2026latest review

Detroit Complete Auto Repair at a glance

Reviewers at Detroit Complete Auto Repair generally praise the shop for honest pricing, clear communication, and quick turnaround times, including same-day service for repairs like alternators and suspension work. Customers frequently note the staff's friendliness and ability to explain necessary repairs versus optional ones. However, a minority of low-star reviews cite issues with unresolved mechanical problems, perceived unprofessionalism during disputes, and allegations of vehicle damage or billing errors.

  • Google rating: 4.9 out of 5 from 442 reviews (97% five-star).
  • Reviews on this page: 442 Google reviews (374 with written comments, 20 with photos).
  • Owner responses: the business replied to 9% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Auto Repair Shop serving Detroit, Michigan.

Data from Google, last updated November 11, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability91Craft & service–Value100Momentum100Replies to reviews37Satisfaction: 94 (median 88)Reliability: 91 (median 85)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 37 (median 59)
Detroit Complete Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Detroit Complete Auto Repair: 94/100 on this factor. Category median: 88.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Detroit Complete Auto Repair: 91/100 on this factor. Category median: 85.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Detroit Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Detroit Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Detroit Complete Auto Repair: 37/100 on this factor. Category median: 59.D
37

Bar = this company · dark tick = category median.

Star ratings

442 Google reviews we collected

  • 5 stars42997%
  • 4 stars51%
  • 3 stars20%
  • 2 stars10%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 374 written reviews

  • Praise56899%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4857%
  • Reasonable3440%
  • Overpriced11%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results12121%
  • Staff & attitude10017%
  • Price & value9817%
  • Speed & response9016%
  • Honesty & trust7413%
  • Would recommend7112%
  • Communication193%

What customers talk about

We read 374 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It's hard to find an auto shop you can truly trust, but I can honestly say I had a great experience.”
    “In addition, physically damaged my vehicle on the top and bottom and will start cursing, yelling, and refusing a refund when you call out their cowork…”
  • “They are very personable and honest about the work that needs to be prioritized vs work that can safely be done at a later date.”
  • “Timely, affordable and effective and earned the spot as my first choice repair shop”
  • “He had gotten back to me same day on what was wrong and what he could do for me.”
  • “The service was excellent, they were honest, professional, and knowledgeable.”
  • “If you’re looking for a reliable car shop that gets the job done, I definitely recommend them.”
  • “Very helpful, thorough with explaining what needs to be done.”

People customers mention

  • Mike 37 reviews
  • Hassan 7 reviews
  • Alex 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Detroit Complete Auto Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Daysha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★

Mike and his staff offered a better quote for work I needed than by my neighborhood shop. They are very personable and honest about the work that needs to be prioritized vs work that can safely be done at a later date. Timely, affordable and effective and earned the spot as my first choice repair shop

Great price
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Phenomenal business! I brought my Chrysler 300s in with almost no clue on what was wrong. Communication is excellent. He had gotten back to me same day on what was wrong and what he could do for me. Even better he had my vehicle in and out. He worked with me when other shops couldn’t. Check them out before you waste your time at any other shop.

Brianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

⭐⭐⭐⭐⭐ My experience was absolutely awesome! From the moment I called to inquire about repairs, the representative assured me that they were experts, and they definitely lived up to their word! My vehicle is riding AMAZING!!! The service was excellent, they were honest, professional, and knowledgeable. It's hard to…

Cataris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I went here to get my front headlight on my truck repaired. I was in and out and was treated very nicely by the owner I believe. I will definitely be coming back here for all my vehicle needs…

Jace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Great people, if ur unsure or feeling like you can’t trust them talk to them to understand for the new drivers they will get u right

OverpricedService not listed
Damien3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with this shop! They did an excellent job fixing my power steering radiator and fuel pump. The service was professional, the work was done right, and I’m very satisfied with the results. I appreciate their hard work, honesty, and attention to detail. If you’re looking for a reliable car shop…

Photos

Customer reviews

4.9 ★★★★★ 442 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Daysha Jackson6 reviewsTotal number of Google reviews Daysha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and his staff offered a better quote for work I needed than by my neighborhood shop. They are very personable and honest about the work that needs to be prioritized vs work that can safely be done at a later date. Timely, affordable and effective and earned the spot as my first choice repair shop

  • Price assessment: Great price
T Banks1 reviewTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal business! I brought my Chrysler 300s in with almost no clue on what was wrong. Communication is excellent. He had gotten back to me same day on what was wrong and what he could do for me. Even better he had my vehicle in and out. He worked with me when other shops couldn’t. Check them out before you waste your time at any other shop.

Brianna Shorter1 reviewTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ My experience was absolutely awesome! From the moment I called to inquire about repairs, the representative assured me that they were experts, and they definitely lived up to their word! My vehicle is riding AMAZING!!! The service was excellent, they were honest, professional, and knowledgeable. It's hard to find an auto shop you can truly trust, but I can honestly say I had a great experience. I highly recommend them! Thank you for taking such great care of my vehicle!

Rome1 reviewTotal number of Google reviews Rome has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you’re contemplating whether this place is worth it, i’ll be the first to say they are ENTIRELY worth it. I have an old Ford Escape, about 20 years old. It’s given me issues since i’ve had it but it’s been more reliable than not. My tires ended up smoking out on my way home from work, and i was left ubering to work for about a month &1/2, after going to two other mechanics about my wheel bearing hubs and brake pads that didn’t last long or didn’t solve the issue. He got me in at 12, immeditea diagnosed the issue within an hour, gave me a VERY FAIR price, and fixed me up same day. Then recently, my car went dead on the road. No lights, no radio, couldn’t start my engine. I thought it was the alternator or battery, i tried to jump it and it wouldn’t work. i had a mile mechanic come look and he couldn’t figure out what it was. I went to them again, and in no time he found the issue. i needed electrical work done, and he got me together and left me with a car that runs better than before it broke down, for a fair and resonance price. Please support this business. they are good people who actually do for their community. Always good vibes when i come in, they always have a professional attitude, and they do good HONEST work!!!

  • Price assessment: Great price
  • Services: Electrical, Brakes, Battery
Cataris Jones3 reviewsTotal number of Google reviews Cataris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went here to get my front headlight on my truck repaired. I was in and out and was treated very nicely by the owner I believe. I will definitely be coming back here for all my vehicle needs…

Jace Lee2 reviewsTotal number of Google reviews Jace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people, if ur unsure or feeling like you can’t trust them talk to them to understand for the new drivers they will get u right

  • Price assessment: Overpriced
  • Services: Service not listed
Mariyam Kareem3 reviewsTotal number of Google reviews Mariyam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This car repair shop is the best in the city!!! Thank you Mike

  • Price assessment: Great price
  • Services: Brakes, Service not listed
Damien Bell3 reviewsTotal number of Google reviews Damien has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with this shop! They did an excellent job fixing my power steering radiator and fuel pump. The service was professional, the work was done right, and I’m very satisfied with the results. I appreciate their hard work, honesty, and attention to detail. If you’re looking for a reliable car shop that gets the job done, I definitely recommend them. I’ll be coming back for any future car repairs. Great service all around!

Mohamad Farris5 reviewsTotal number of Google reviews Mohamad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service from a professional, friendly team that takes pride in their work and treats customers with respect. Highly recommend this shop to anyone looking for reliable auto repairs-five stars!

Toy Jones7 reviewsTotal number of Google reviews Toy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome Service!!!

Detroit Complete Auto Repair on Google Maps →

Business details

  • Address: 20650 Grand River Ave, Detroit, MI 48219
  • Phone: (313) 534-3400
  • Service area: Detroit, MI