Auto repair shop · Detroit, MI · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#300 of 899 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 67%
4.9★★★★★442 Google reviews · 24 photos
97%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers at Detroit Complete Auto Repair generally praise the shop for honest pricing, clear communication, and quick turnaround times, including same-day service for repairs like alternators and suspension work. Customers frequently note the staff's friendliness and ability to explain necessary repairs versus optional ones. However, a minority of low-star reviews cite issues with unresolved mechanical problems, perceived unprofessionalism during disputes, and allegations of vehicle damage or billing errors.
Google rating: 4.9 out of 5 from 442 reviews (97% five-star).
Reviews on this page: 442 Google reviews (374 with written comments, 20 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: November 10, 2026.
Service: Auto Repair Shop serving Detroit, Michigan.
Data from Google, last updated November 11, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Detroit Complete Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Detroit Complete Auto Repair: 94/100 on this factor. Category median: 88.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Detroit Complete Auto Repair: 91/100 on this factor. Category median: 85.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Detroit Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Detroit Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Detroit Complete Auto Repair: 37/100 on this factor. Category median: 59.D
37
Bar = this company · dark tick = category median.
Star ratings
442 Google reviews we collected
4.9of 5
5 stars42997%
4 stars51%
3 stars20%
2 stars10%
1 star51%
Praise vs complaints
Phrases our text analysis found in 374 written reviews
99%praise
Praise56899%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4857%
Reasonable3440%
Overpriced11%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12121%
Staff & attitude10017%
Price & value9817%
Speed & response9016%
Honesty & trust7413%
Would recommend7112%
Communication193%
What customers talk about
We read 374 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It's hard to find an auto shop you can truly trust, but I can honestly say I had a great experience.”
“In addition, physically damaged my vehicle on the top and bottom and will start cursing, yelling, and refusing a refund when you call out their cowork…”
“They are very personable and honest about the work that needs to be prioritized vs work that can safely be done at a later date.”
“Timely, affordable and effective and earned the spot as my first choice repair shop”
“He had gotten back to me same day on what was wrong and what he could do for me.”
“The service was excellent, they were honest, professional, and knowledgeable.”
“If you’re looking for a reliable car shop that gets the job done, I definitely recommend them.”
“Very helpful, thorough with explaining what needs to be done.”
People customers mention
Mike37 reviews
Hassan7 reviews
Alex4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Detroit Complete Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Daysha6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★
Mike and his staff offered a better quote for work I needed than by my neighborhood shop. They are very personable and honest about the work that needs to be prioritized vs work that can safely be done at a later date. Timely, affordable and effective and earned the spot as my first choice repair shop
Great price
T1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Phenomenal business! I brought my Chrysler 300s in with almost no clue on what was wrong. Communication is excellent. He had gotten back to me same day on what was wrong and what he could do for me. Even better he had my vehicle in and out. He worked with me when other shops couldn’t. Check them out before you waste your time at any other shop.
Brianna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
⭐⭐⭐⭐⭐
My experience was absolutely awesome! From the moment I called to inquire about repairs, the representative assured me that they were experts, and they definitely lived up to their word! My vehicle is riding AMAZING!!! The service was excellent, they were honest, professional, and knowledgeable. It's hard to…
Cataris3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I went here to get my front headlight on my truck repaired. I was in and out and was treated very nicely by the owner I believe. I will definitely be coming back here for all my vehicle needs…
Jace2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★
Great people, if ur unsure or feeling like you can’t trust them talk to them to understand for the new drivers they will get u right
OverpricedService not listed
Damien3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had a great experience with this shop! They did an excellent job fixing my power steering radiator and fuel pump. The service was professional, the work was done right, and I’m very satisfied with the results. I appreciate their hard work, honesty, and attention to detail. If you’re looking for a reliable car shop…
Mike and his staff offered a better quote for work I needed than by my neighborhood shop. They are very personable and honest about the work that needs to be prioritized vs work that can safely be done at a later date. Timely, affordable and effective and earned the spot as my first choice repair shop
Price assessment: Great price
T Banks1 reviewiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Phenomenal business! I brought my Chrysler 300s in with almost no clue on what was wrong. Communication is excellent. He had gotten back to me same day on what was wrong and what he could do for me. Even better he had my vehicle in and out. He worked with me when other shops couldn’t. Check them out before you waste your time at any other shop.
Brianna Shorter1 reviewiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
My experience was absolutely awesome! From the moment I called to inquire about repairs, the representative assured me that they were experts, and they definitely lived up to their word! My vehicle is riding AMAZING!!! The service was excellent, they were honest, professional, and knowledgeable. It's hard to find an auto shop you can truly trust, but I can honestly say I had a great experience. I highly recommend them! Thank you for taking such great care of my vehicle!
Rome1 reviewiTotal number of Google reviews Rome has written across all businesses on Google Maps, not just this one.
If you’re contemplating whether this place is worth it, i’ll be the first to say they are ENTIRELY worth it. I have an old Ford Escape, about 20 years old. It’s given me issues since i’ve had it but it’s been more reliable than not. My tires ended up smoking out on my way home from work, and i was left ubering to work for about a month &1/2, after going to two other mechanics about my wheel bearing hubs and brake pads that didn’t last long or didn’t solve the issue. He got me in at 12, immeditea diagnosed the issue within an hour, gave me a VERY FAIR price, and fixed me up same day.
Then recently, my car went dead on the road. No lights, no radio, couldn’t start my engine. I thought it was the alternator or battery, i tried to jump it and it wouldn’t work. i had a mile mechanic come look and he couldn’t figure out what it was. I went to them again, and in no time he found the issue. i needed electrical work done, and he got me together and left me with a car that runs better than before it broke down, for a fair and resonance price. Please support this business. they are good people who actually do for their community. Always good vibes when i come in, they always have a professional attitude, and they do good HONEST work!!!
Price assessment: Great price
Services: Electrical, Brakes, Battery
Cataris Jones3 reviewsiTotal number of Google reviews Cataris has written across all businesses on Google Maps, not just this one.
I went here to get my front headlight on my truck repaired. I was in and out and was treated very nicely by the owner I believe. I will definitely be coming back here for all my vehicle needs…
Jace Lee2 reviewsiTotal number of Google reviews Jace has written across all businesses on Google Maps, not just this one.
I had a great experience with this shop! They did an excellent job fixing my power steering radiator and fuel pump. The service was professional, the work was done right, and I’m very satisfied with the results. I appreciate their hard work, honesty, and attention to detail. If you’re looking for a reliable car shop that gets the job done, I definitely recommend them. I’ll be coming back for any future car repairs. Great service all around!
Mohamad Farris5 reviewsiTotal number of Google reviews Mohamad has written across all businesses on Google Maps, not just this one.
Excellent service from a professional, friendly team that takes pride in their work and treats customers with respect. Highly recommend this shop to anyone looking for reliable auto repairs-five stars!
Toy Jones7 reviewsiTotal number of Google reviews Toy has written across all businesses on Google Maps, not just this one.