Animal rescue service · Palm Beach Gardens, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%85+22.2Value 15%87+13.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 32 pet adoptioniPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★80 Google reviews · 23 photos
99%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Dezzy's Second Chance Animal Rescue 5/5 based on 80 reviews, highlighting the organization's dedication to medical care, grooming, and thorough adopter screening. Customers frequently praise the staff for their friendly communication, responsiveness, and professionalism during the adoption process. The sole criticism involves one instance of perceived rudeness and dismissiveness from the founder, although the owner replied to 65% of reviews.
Google rating: 5.0 out of 5 from 80 reviews (99% five-star).
Reviews on this page: 80 Google reviews (78 with written comments, 27 with photos).
Owner responses: the business replied to 65% of reviews.
Most recent review: August 11, 2026.
Service: Pet Adoption Agency serving Palm Beach Gardens, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other pet adoption
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPet Adoption median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dezzy's Second Chance Animal Rescue: 93/100 on this factor. Category median: 67.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dezzy's Second Chance Animal Rescue: 85/100 on this factor. Category median: 58.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dezzy's Second Chance Animal Rescue: 87/100 on this factor. Category median: 96.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dezzy's Second Chance Animal Rescue: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
5.0of 5
5 stars7999%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
95%praise
Praise6995%
Complaints45%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results2433%
Staff & attitude1926%
Would recommend1723%
Honesty & trust57%
Speed & response45%
Price & value45%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sandra does a wonderful job rescuing strays from PBAC, she goes above and beyond.”
“Dezzy’s second chance rescue has helped so many dogs from horrible conditions.”
“You will not find a more dedicated and compassionate group of people who have devoted their lives to giving all animals a second chance at a beautiful…”
“If you are looking for a happy healthy pup please I recommend whole heartedly Dezzy’s Second Chance.”
“They are there for them during their most fragile moments, helping them heal and learn to trust again.”
“After clicking the "I'm Interested" button on Petfinder, Sandra contacted me the very next day.”
“The process is thorough and intense, but it’s absolutely worth it.”
People customers mention
Sandra36 reviews
Dezzys4 reviews
Dezelan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
mike1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have been apart of this rescue since 2020.Sandra is absolutely an amazing person who is very passionate about saving animals.
I have seen dogs come into their facility in horrific conditions and she puts her heart & soul into getting EVERYTHING medically needed to make them healthy.
If you are looking for a happy…
Great price
HeidiLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Sandra does a wonderful job rescuing strays from PBAC, she goes above and beyond. The dog we adopted, Fudge, had Heartworms which she treated, had his teeth cleaned and was neutered.
We dog sit so we were looking for the right dog that would be able to get along with the dogs coming and leaving our home and Fudge…
Reasonable price
MariaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Dezzy's is a wonderful organization with the highest standards of adoption. They really do offer these beloved creatures a chance at a good life in a loving home. I highly recommend, if you are looking to adopt!
Taylor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This rescue does Gods work on this Earth. You will not find a more dedicated and compassionate group of people who have devoted their lives to giving all animals a second chance at a beautiful life they deserved from the very beginning. Best rescue in state of Florida 100000000%
Robin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Thank You So Much to Dezzy’s Second Chance Animal Rescue for bringing Leonard (aka Loveable Lenny) to us, he has added so much fun to our family. Lenny is the second fur baby we adopted from Dezzy’s and we couldn’t be any happier. Dezzy’s Second Chance took great care of him as they do with all of their furry…
Great price
JenniferLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We gratefully adopted our little Sunshine aka Sunny from Dezzy's in 2018. Sandra and her team were extremely warm & friendly, diligent with vetting us as potential owners & did an incredible job setting Sunny up for success entering into her new forever home with another dog already part of our family. Sandra, her…
I have been apart of this rescue since 2020.Sandra is absolutely an amazing person who is very passionate about saving animals.
I have seen dogs come into their facility in horrific conditions and she puts her heart & soul into getting EVERYTHING medically needed to make them healthy.
If you are looking for a happy healthy pup please I recommend whole heartedly Dezzy’s Second Chance.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you much Mike .
I am humbled by your kind words.
You have been a blessing to our rescue.
Heidi KauzlickLocal Guide · 29 reviewsiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Sandra does a wonderful job rescuing strays from PBAC, she goes above and beyond. The dog we adopted, Fudge, had Heartworms which she treated, had his teeth cleaned and was neutered.
We dog sit so we were looking for the right dog that would be able to get along with the dogs coming and leaving our home and Fudge is the best!
Definitely recommend Dezzy's Second Chance Dog Rescue.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you so much Heidi for the WONDERFUL detailed review. I hope this helps potential adopters to understand just how much we care about our pups to get them ready for their forever homes.Wishing you & Fudge the best life .🐾
Maria PreedeLocal Guide · 10 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Dezzy's is a wonderful organization with the highest standards of adoption. They really do offer these beloved creatures a chance at a good life in a loving home. I highly recommend, if you are looking to adopt!
Response from the owner · 6 months ago
Many thanks for your amazing review Maria . We are so appreciative and grateful that you believe in our mission.🐾
Taylor Wilkinson2 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
This rescue does Gods work on this Earth. You will not find a more dedicated and compassionate group of people who have devoted their lives to giving all animals a second chance at a beautiful life they deserved from the very beginning. Best rescue in state of Florida 100000000%
Response from the owner · 7 months ago
Taylor We are So glad that we had the opportunity in this lifetime to medically care for SO many animals together.
Love ya & Miss ya.🐾😘🐾
Robin Atkins2 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Thank You So Much to Dezzy’s Second Chance Animal Rescue for bringing Leonard (aka Loveable Lenny) to us, he has added so much fun to our family. Lenny is the second fur baby we adopted from Dezzy’s and we couldn’t be any happier. Dezzy’s Second Chance took great care of him as they do with all of their furry rescues. Sandra and the team deserves nothing less than a FIVE! Sandra is always available to us and we greatly appreciate it. Thank You Sandra and Dezzy’s Second Chance Animal Rescue!
Mike and Robin
Price assessment: Great price
Response from the owner · Edited 7 months ago
Robin, thank you so very much for for the detailed review about your experience adopting Simon & Leonard.On behalf of Dezzy’s Second Chance thank you for opening up your home and basically your life to let two of Dezzy’s Dogs in.We wish you all a Pawrific life together 🐾
Jennifer Home Is Where I HikeLocal Guide · 32 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
We gratefully adopted our little Sunshine aka Sunny from Dezzy's in 2018. Sandra and her team were extremely warm & friendly, diligent with vetting us as potential owners & did an incredible job setting Sunny up for success entering into her new forever home with another dog already part of our family. Sandra, her husband & all of the volunteers at Dezzy's give their lives to save & protect animals. I don't have enough accolades to share just how perfected & respected their process is. If you are not approved to adopt an animal from them, please respect their system for evaluating what is best for the animal.
After all..it is about saving the animals, giving them their best chance at a great life & less about us humans!
Thank you Sandra & everyone at Dezzy's for ALL you do for our community! 🙏🏼❤️🐾
Response from the owner · 7 months ago
Jennifer, thank you for an amazing detailed review. Your review will help potential adopters feel comfortable adopting from Dezzy’s Second Chance .
Hope you and Sunshine (Sunny) are doing well.
Julie Ruben17 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
I adopted Lil Peg from Sandy and had a wonderful experience. Sandy dedicates her life to helping animals and placing them in the appropriate home. The experience from screening to adoption was flawless.
Response from the owner · 7 months ago
Awe, thank you so much Julie for those kind words.
Wishing you & Lil Peg a Pawrific life together.
Bonnie Jo Hertz1 reviewiTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Dezzy's 2nd Chance Rescue is the BEST in the area!!! Sandra works nonstop, 24/7, for the animals in her care!!!! She takes in dogs that no one else would even consider. Her before and after pictures prove her dedication to these abandoned, abused and forgotten fur babies!!!! Palm Bch. County Animal Care and Control even calls her to take dogs they can't handle.
She wants to make sure the fur babies go to the right home and receive the love and care they deserve!!! They aren't toys to be discarded after the newness wears off.
As a result an application must be filled out.
Like any application, not everyone gets approved . Since it's for the benefit of these beautiful, loving and trusting souls I see nothing wrong with this process!!! If you apply for one of Dezzy's fur babies, you can be sure you are getting a baby that's been seen by a veterinary, treated for any ailments, in some cases had a required surgery, received necessary vaccinations and the list goes on. Most rescues do just the bare necessities. Not Dezzy's !!!
She's TOP NOTCH 100% CARING ALL the TIME!!!
Response from the owner · 7 months ago
Awe, Bonnie Jo thank you so very much for that very detailed review.
Your review will give potential adopters a feeling of comfort what takes place at Dezzys Second Chance.
Thanks again.❤️
Lisa Dayan4 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Desi‘s second chance animal Rescue is absolutely phenomenal. I rescued “Zippy” four years ago and my experience with Sandra was flawless. Everyone I meet that wants to Rescue a dog. I tell them the only place to go is Dezzy’s. Sandra put her all into her pets and you can tell each and one of them is loved❤️ only place I would ever rescue another dog from!
Response from the owner · 7 months ago
Lisa thank you so much for your kind words and detailed review.
It was very much appreciated.🐾
Jennifer Bach3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
OMG ! This place is unbelievable !! It is amazing and thank god for Sandra she is an angle in human form ! She loves animals and makes sure God’s little creatures are being taken care of and rehomed ! I have contacted other rescues and Sandra stepped up within 1 day to take them. My friend passed away and these poor babies had nobody and no where to go and Sandra stepped up ! I am beyond grateful !
Response from the owner · 7 months ago
It was our pleasure at Dezzy’s Second Chance to help those 2 sweet dogs after their human mother died .
They are both safe at our facility.
