Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%69+4.9Craft & service penalty74−2.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

DFW Improved

Grapevine, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 4.8★ from 712 Google reviews

Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DFW Improved is better than 88% of bathroom remodeling contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DFW Improved is better than 81% of bathroom remodeling contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DFW Improved is better than 74% of bathroom remodeling contractors.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DFW Improved is better than 94% of bathroom remodeling contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DFW Improved is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DFW Improved is better than 69% of bathroom remodeling contractors.B
69

Reviews for your job

Customers hired DFW Improved for 8 kinds of job.

DFW Improved for bathtub refinishing

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathtub refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Bathtub refinishing”

Johnny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Shower curb repair and retile. Excellent work and at a great price.

Great priceBathtub refinishing
SarahLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot say enough good things about Josh Merrill at DFW Improved. He was exceptional from start to finish and truly set the standard for what a project manager should be. Our project was the result of a flood in our late 19th century historical home and turned into a reconstruction process that lasted more than a…

Customer photo from Sarah's reviewCustomer photo from Sarah's reviewCustomer photo from Sarah's reviewCustomer photo from Sarah's review
Great priceBathtub refinishingTile work installationBathtub installation
Maggie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The best. Very professional. Reasonably priced. You are going to get dust and smells. That pretty much goes with remodeling. The crew was great. Did a wonderful job. Our project manager, Kliff was in touch with us everyday to keep us apprised and sent us schedules calendars. I strongly recommend them. Thank you

Reasonable priceBathtub refinishingTile work installation
Alejandro10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shane did an incredible job managing more than 10 teams in parallel during the project and accelerating execution to end it in 6 weeks instead of the initial 8 weeks scheduled. We needed of that faster pace on delivery due to some time restrictions we had, so Shane’s role on making that happened was key. Also, I’d…

Reasonable priceBathtub refinishingDrywall installationKitchen cabinet installation
diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

After flooding disaster, DFW came in and restored 2 bedrooms and 2 bathrooms back to brand new again. Drywall, paint, flooring, fixture replacements, the whole deal. These guys are excellent to work with, try their best to accommodate any specific requests, and work to get the best possible outcome while working…

Reasonable priceBathtub refinishingDrywall installationService not listed
Gus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

DFW Improved just finished remodeling our kitchen, laundry room, and installed three sliding shower doors. We are very pleased with the work. Cole Sandridge was our project manager. His communication with us was excellent, and he was consistently on top of the details. In my professional career I was a project…

Reasonable priceBathtub refinishingKitchen cabinet refacingKitchen remodeling
PattiLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used DFW Improved multiple times over the past 8 years for both massive water damage insurance claim work and other projects. What better compliment can I offer than that? They are excellent in their working with insurance, subcontractors, homeowners, and their internal systems are smooth and professional.…

Reasonable priceBathtub refinishingTile work installationDrywall installation
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t say enough good things about DFW Improved, who recently completed our primary bathroom remodel. From start to finish, the team was organized, professional, knowledgeable, and genuinely easy to work with. Our sales consultant, Debra Fitzhugh, brought a high level of experience and expertise to the project.…

Reasonable priceBathtub refinishingTile work installation
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

DFW completely renovated our daughter’s bathroom. The added square footage to the shower and moved the toilet over so there was more space for a wider countertop. The bathroom looks incredible. Josh was very easy to work with and knowledgeable.

Reasonable priceBathtub refinishingTile work installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 81%Overpriced 1%Not sure 1%

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