Analyzing 8,131,4748.1M ReviewsFor 22,99923K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%70+4.9Craft & service penalty74−2.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

DFW Improved

Grapevine, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 4.8★ from 712 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DFW Improved is better than 88% of bathroom remodeling contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DFW Improved is better than 81% of bathroom remodeling contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DFW Improved is better than 74% of bathroom remodeling contractors.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DFW Improved is better than 94% of bathroom remodeling contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DFW Improved is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DFW Improved is better than 70% of bathroom remodeling contractors.B
70

Reviews for your job

Customers hired DFW Improved for 8 kinds of job.

DFW Improved for kitchen design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Kitchen design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 10 Google reviews tagged “Kitchen design”

James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used DFW Improved for the second time now: remodeling my kitchen. They did such a wonderful job on my master bath that I couldn't resist using them again! I was 2000 miles away on summer vacation when they started the major remodel of my kitchen and they finished on time just before I arrived back home! I…

Kitchen countertop installationHome renovationsBathroom remodeling+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We would like to greatly thank and appreciate the job done by DFW Improved in updating our guest bathroom to a walk in shower. Luis Resendez is a totally outstanding project manager who managed our project completely and successfully. We couldn’t be happier!!! Tiffany Confer, our designer, did a wonderful job of…

Kitchen designKitchen remodeling+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love the results of our kitchen remodel. The quality of work was excellent, and our project manager Joe M along with the entire sales/design team did a fantastic job communicating with us and delivering our ultimate vision. The new kitchen space has become central to our home and we couldn't be happier with the results. Thank you DFWI team.

RemodelingHome renovationsFan installation+ Responsiveness+ Punctuality+ Quality
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a complete kitchen redesign. Great communication and workmanship. I will be using them again.

Kitchen design+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First used DFW Improved several years ago for repairs in an upstair bathroom after a water leak. Small job; great work. Just finished remodel of our kitchen. Sarah did an amazing job helping us during design. Josh kept the entire project moving and was great at communicating. Every trade that came in - electrical,…

Tile work installationKitchen cabinet designKitchen design+ Responsiveness+ Punctuality+ Quality
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are now about 2 months out from completion of a major home remodel that lasted several months. Our home took shape through the expert craft of a fantastic team of three: Gabi, who worked with us through the very difficult steps of figuring out exactly what we wanted in a forever home; Tiffany, whose eye for color…

RemodelingHome addition constructionKitchen design+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and his team did a fantastic job remodeling. They stayed on schedule and Carlos was always on top of making sure the workers did their job properly.

RemodelingKitchen designKitchen remodeling+ Responsiveness+ Quality+ Professionalism
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic experience - recommend! Request Ray Rodriguez as your project manager!

Accessory building constructionBathroom remodelingRemodeling+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 181 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

DFW was great to work with from start to finish. We had significant damage to our home from a weather event and DFW did an amazing job restoring our home, making the changes we asked for, and in dealing with our very difficult insurance company. Todd James was our project manager and he was always on top of things,…

Concrete pouringRemodelingDrywall installation
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you’re looking for someone to handle your kitchen remodel, don’t look any further! DFW Improved did an excellent job. They are a full service company, and handled everything from design to demolition to remodeling, for our new kitchen. It is stunning! Our project manager Luis was outstanding - handling every…

Install flooringKitchen designKitchen remodeling+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 81%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tile work installation92—
Remodeling81—
Drywall installation79—
Bathroom remodeling74—
Kitchen remodeling72—
Paint indoors71—
Install flooring39—
Drywall repair39—

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