Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%69+4.9Craft & service penalty74−2.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

DFW Improved

Grapevine, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 4.8★ from 712 Google reviews

Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DFW Improved is better than 88% of bathroom remodeling contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DFW Improved is better than 81% of bathroom remodeling contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DFW Improved is better than 74% of bathroom remodeling contractors.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DFW Improved is better than 94% of bathroom remodeling contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DFW Improved is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DFW Improved is better than 69% of bathroom remodeling contractors.B
69

Reviews for your job

Customers hired DFW Improved for 8 kinds of job.

DFW Improved for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 92 Google reviews tagged “Tile work installation” · showing 20

AnnaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We had a great experience working with DFW Improved. Everyone was so professional. Deborah did a great job in explaining the company’s work and payment process. Jodi was a wonderful designer- she has a great eye for design and everything fit seamless in the end. Keith was an exceptional project manager. His…

Reasonable priceTile work installationDrywall installationKitchen cabinet refacing
Brandi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

This renovation was amazing. Carlos and his team were outstanding. The communication between Carlos and my family was great he kept us updated on everything that was going on and what to expect next. His crew was so nice and worked very clean and professional. Jason was also a pleasure to work with and responded…

Great priceTile work installationDrywall installationBathtub installation
Melvyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

original review of the bathroom remodel was lost unfiortunatey, but the feedback describes my pleasure with the work, and the ease of working with Jason. The remodeled bathroom exceeded expectations Adding a second review for a warranty service - 5 stars also! This week we had a problem with a plumbing fixture. A…

Great priceTile work installationBathtub installation
Trent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

DFW Improved was the second contractor assigned to my restoration claim after the original contractor was fired for poor performance. In every area the first contractor was awful, DFW Improved excelled. Their estimator, Juan, provided an extremely thorough estimate so that we got everything we were entitled to from…

Reasonable priceTile work installationDrywall installationKitchen cabinet installation
Antessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I cannot rave enough about my master bathroom remodel. They took a small and awkwardly designed master bathroom and took my vision and created my version of a Turkish bath. They increased the storage space available as well. My project manager, Klif, was on top of the job, working with city inspector's and various…

Reasonable priceTile work installationService not listed
Frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience. Mario was so considerate in scheduling and always available if I had any questions. Bathroom is beautiful.

Tile work installationDrywall installation
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

DFW Improved did an amazing job for our master bathroom remodel, from start to finish. Each member of the project crew from the designer Tiffany, to the painter, did outstanding work and were very professional with each phase of the project. I would be remiss if I did not include high praise for Jason Quillin, the…

Reasonable priceTile work installationDrywall installationService not listed
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Corey, Tiffany and Carlos were very knowledgeable and thorough from beginning to end. Guiding us through the initial bid, design and final project completion. Answered all our questions and design tweaks with understanding and common sense conversation. Always available to talk about another “what if”. Would…

Reasonable priceTile work installationDrywall installationBathtub installation
Jamar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We just finished a very extensive home improvement project, and our project manager, Zander, did a phenomenal job. His attentiveness and attention to detail made the last 5 months very smooth. I couldn’t imagine doing another home improvement project without him at the helm. Zander is definitely a shining star at DFW Improved. We recommend 10/10.

Tile work installationHome addition constructionPatio construction
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My kitchen remodel went as planned and took about eight weeks: new cabinets, paint, a new floor, tile, and countertops. My project manager, Joe, made sure everything was completed on time, coordinated well with me, and kept me informed.

Reasonable priceTile work installationKitchen cabinet installation
ALocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

What a great experience working with the team at DFW Improved. Carlos was amazing at keeping us informed and the project on track. The end result exceeds expectations. We are repeat customers and highly recommend the DFW Improved team!

Great priceTile work installationBathtub installation
SarahLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot say enough good things about Josh Merrill at DFW Improved. He was exceptional from start to finish and truly set the standard for what a project manager should be. Our project was the result of a flood in our late 19th century historical home and turned into a reconstruction process that lasted more than a…

Customer photo from Sarah's reviewCustomer photo from Sarah's reviewCustomer photo from Sarah's reviewCustomer photo from Sarah's review
Great priceBathtub refinishingTile work installationBathtub installation
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Every part (sales, interior designer, contractor, tile team, painters, plumbers, glass guys) of DFW were exceptional and I felt like they did an amazing job. All of their recommendations were the best. I really felt like my contractor, Shane and our salesman Brian were in our corner when things did not go perfectly…

Reasonable priceTile work installationDrywall installationBathtub installation
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

DFW Improved did great quality work on my bathroom remodel.

Reasonable priceTile work installationDrywall installationService not listed
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What a pleasant experience it was to work with DFW Improved. My project manager was Carlos Bello who was awesome. He provided me a schedule for when the work would be done and stuck to it which made it easier for my personal schedule. Carlos came by my house almost everyday to make sure the work was progressing and…

Reasonable priceTile work installation
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jon did a great job coordinating all the work.

Great priceTile work installationService not listed
Maggie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The best. Very professional. Reasonably priced. You are going to get dust and smells. That pretty much goes with remodeling. The crew was great. Did a wonderful job. Our project manager, Kliff was in touch with us everyday to keep us apprised and sent us schedules calendars. I strongly recommend them. Thank you

Reasonable priceBathtub refinishingTile work installation
Jessy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We just had an amazing bathroom remodel done by DFW Improved! Zander was great, very friendly, communicative, and easy to work with. My husband is a triple amputee using a power wheelchair and our old ADA compliant bathroom did not work very well for him. The shower was too small and difficult for him to get in and…

Reasonable priceTile work installationDrywall installationBathtub installation
Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They remodeled my bathroom and made some changes in my hall bath as well. They did a great job accommodating my mid-project changes without any issues. They were very attentive to making sure the project came out the way I wanted. There was accidental damage to one window, and they deducted the cost of replacing it…

Reasonable priceTile work installationBathtub installation
Allison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience for our bath remodel. Expectations were set at the beginning, the job was on schedule, and the quality of the work was excellent. Klif was super to work with - he was very available, responsive and friendly. He kept everything coordinated and addressed any issues promptly. All the workers…

Great priceTile work installationDrywall installationService not listed

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 81%Overpriced 1%Not sure 1%

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