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Dhillon Auto Repair

Auto repair shop · Fremont, CA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%92+13Replies to reviews 7%16+1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#219 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 37%
4.8 ★★★★★ 113 Google reviews · 8 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Dhillon Auto Repair at a glance

Google reviewers rate Dhillon Auto Repair 4.8 out of 5 based on 113 reviews, with the owner not responding to any feedback. Positive comments highlight honest communication, fair pricing, professional mechanics, and efficient turnaround times for various vehicle services. However, a small number of one-star reviews criticize the shop for rude staff interactions, unprofessional behavior, and failing to diagnose issues effectively within reasonable timeframes.

  • Google rating: 4.8 out of 5 from 113 reviews (90% five-star).
  • Reviews on this page: 113 Google reviews (77 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Auto Repair Shop serving Fremont, California.

Data from Google, last updated November 2, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction88Reliability86Craft & service100Value92Momentum100Replies to reviews16Satisfaction: 88 (median 89)Reliability: 86 (median 86)Craft & service: 100 (median 99)Value: 92 (median 100)Momentum: 100 (median 100)Replies to reviews: 16 (median 60)
Dhillon Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dhillon Auto Repair: 88/100 on this factor. Category median: 89.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dhillon Auto Repair: 86/100 on this factor. Category median: 86.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dhillon Auto Repair: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dhillon Auto Repair: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dhillon Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dhillon Auto Repair: 16/100 on this factor. Category median: 60.F
16

Bar = this company · dark tick = category median.

Star ratings

113 Google reviews we collected

  • 5 stars10290%
  • 4 stars54%
  • 3 stars11%
  • 2 stars00%
  • 1 star54%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise13691%
  • Complaints139%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price113%
  • Reasonable788%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Honesty & trust3725%
  • Price & value3020%
  • Staff & attitude2416%
  • Quality & results2013%
  • Would recommend1711%
  • Speed & response128%
  • Communication96%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The owner Jessie and staff are honest hard working and most of all very professional!”
  • “They offer fair, competitive pricing and never push unnecessary repairs.”
    “He never overcharges and explains everything clearly.”
  • “The owner, Jessi is a thorough professional, knows his job extremely well and is a no-nonsense person.”
    “…‼️ The guy who I was looking to repair my car answered the phone very rude I calmly explained what was wrong with my car he began to talk in a condesc…”
  • “From engine replacement to minor fixes all work exceeded my expectations.”
    “Worst Experience.”
  • “10/10 I appreciate you always taking care of our family’s needs for our automobiles!”
    “I would recommend that no one wastes their time in going to this third class joint.”
  • “Very much appreciate having them around in the neighborhood and their fast and reliable service”
  • “He takes the time to explain exactly what is going on with your vehicle and provides clear, upfront solutions.”

People customers mention

  • Jessie 3 reviews
  • Jessi 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dhillon Auto Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

ShahLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mr. Jassi is very experienced. He told me exactly what needs to be done with our shenanigans. Car was fixed within the given time frame and running well.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
SusanLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing customer service ! The owner Jessie and staff are honest hard working and most of all very professional!! 10/10 I appreciate you always taking care of our family’s needs for our automobiles!!!! 🥰

PradeepLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been going to Dhillon Auto Repair since last 25 years and I completely trust their service. The owner, Jessi is a thorough professional, knows his job extremely well and is a no-nonsense person. I love his nature and professionalism. He provides an honest opinion about the condition of your car and does not…

Reasonable priceTransmissionTiresGeneral repairs & maintenance
Gaurav13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I cannot recommend Dhillon Auto Repair enough! If you are looking for an honest, reliable, and professional mechanic, this is the place to go. Jessi is absolutely fantastic. From the moment you walk in, you can tell that he genuinely cares about his customers. He takes the time to explain exactly what is going on…

DalipLocal Guide · 212 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rare to find honest, experienced, fair repair shops these day. Dhillon Auto Repair has always been my place to get my Chevy Van serviced. From engine replacement to minor fixes all work exceeded my expectations. The owner is knowledgeable friendly the staff very professional. Highly recommend.

Reasonable priceGeneral repairs & maintenanceEngine repairBrakes
JingLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jassi is super friendly, honest, and trustworthy. He never overcharges and explains everything clearly. I also love that you can reach out by Email through the website — perfect for someone like me who doesn’t enjoy making phone calls. Highly recommend this shop!

Great price

Photos

Customer reviews

4.8 ★★★★★ 113 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shah Nawaz MohammadLocal Guide · 68 reviewsTotal number of Google reviews Shah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Jassi is very experienced. He told me exactly what needs to be done with our shenanigans. Car was fixed within the given time frame and running well.

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Oil change
Susan GonzalesLocal Guide · 82 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing customer service ! The owner Jessie and staff are honest hard working and most of all very professional!! 10/10 I appreciate you always taking care of our family’s needs for our automobiles!!!! 🥰

Pradeep GuptaLocal Guide · 5 reviewsTotal number of Google reviews Pradeep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Dhillon Auto Repair since last 25 years and I completely trust their service. The owner, Jessi is a thorough professional, knows his job extremely well and is a no-nonsense person. I love his nature and professionalism. He provides an honest opinion about the condition of your car and does not do any repairs unnecessarily. Reasonably priced. Thank you, Jessi.

  • Price assessment: Reasonable price
  • Services: Transmission, Tires, General repairs & maintenance, Vehicle Inspection, Brakes, Auto maintenance, Oil change, Service not listed
Gaurav Sharma13 reviewsTotal number of Google reviews Gaurav has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend Dhillon Auto Repair enough! If you are looking for an honest, reliable, and professional mechanic, this is the place to go. Jessi is absolutely fantastic. From the moment you walk in, you can tell that he genuinely cares about his customers. He takes the time to explain exactly what is going on with your vehicle and provides clear, upfront solutions. The best part? You never have to worry about being overcharged. In an industry where it’s hard to find people you can trust, Jessi and his team are a breath of fresh air. They offer fair, competitive pricing and never push unnecessary repairs. They treat you like family rather than just another invoice. I won't take my car anywhere else. Five stars all the way!

Dalip BahatiLocal Guide · 212 reviewsTotal number of Google reviews Dalip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rare to find honest, experienced, fair repair shops these day. Dhillon Auto Repair has always been my place to get my Chevy Van serviced. From engine replacement to minor fixes all work exceeded my expectations. The owner is knowledgeable friendly the staff very professional. Highly recommend.

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance, Engine repair, Brakes, Brake service & repair
Jing GuoLocal Guide · 22 reviewsTotal number of Google reviews Jing has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jassi is super friendly, honest, and trustworthy. He never overcharges and explains everything clearly. I also love that you can reach out by Email through the website — perfect for someone like me who doesn’t enjoy making phone calls. Highly recommend this shop!

  • Price assessment: Great price
Martha Ruiz3 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He knew what was wrong with my car. Gave me an estimate while keeping me informed. It runs great Thank you for the excellent service. I will be back in the future and I will also recommend.

  • Price assessment: Reasonable price
  • Services: Auto water leak repair, General repairs & maintenance, Oil change
Isabella Perez6 reviewsTotal number of Google reviews Isabella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dhillon Auto Repair is an excellent and trustworthy place for car service. The mechanics are knowledgeable and professional, providing quality repairs and clear explanations. The service is efficient, and the pricing is fair. Highly recommend for all auto repair needs!

JT Riojas2 reviewsTotal number of Google reviews JT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jassi and the mechanics at Dhillon’s are the best!

  • Price assessment: Reasonable price
  • Services: Auto engine diagnostic, Brakes, Auto maintenance, Auto brake replacement, Oil change
ReneeLocal Guide · 69 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jessie is friendly and made me feel comfortable, allowing him to service my car. He is honest and affordable. I do recommend that you check him out. He has also maintained and repaired my company's automobiles for the last 18+ years. Thank you, Jessie, you and your team ROCK!

Dhillon Auto Repair on Google Maps →

Business details