Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Dhillon Motorsports Tire and Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty97−0.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dhillon Motorsports Tire and Auto

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #270Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 1,011 Google reviews

📞 Call (408) 999-0699Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dhillon Motorsports Tire and Auto is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dhillon Motorsports Tire and Auto is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dhillon Motorsports Tire and Auto is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dhillon Motorsports Tire and Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dhillon Motorsports Tire and Auto is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dhillon Motorsports Tire and Auto is better than 63% of auto repair shops.B
63

Reviews for your job

Customers hired Dhillon Motorsports Tire and Auto for 8 kinds of job.

Dhillon Motorsports Tire and Auto for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#163 / 317
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Brakes”

ReneeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great experience. Work was done in a timely manner. Everything was explained in detail. I am satisfied.

Reasonable priceAir & cabin filter replacementSteering & suspension repairWheel alignment
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff is friendly and very knowledgeable. They were patient when I asked questions about the repairs. They also fixed a problem that I’ve had for a while. I feel that they are trustworthy with the work they performed on my vehicle.

Not sureGeneral repairs & maintenanceAuto A/C rechargeVehicle Inspection
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lots of services available, price is nice, quick completion yet thorough and precise. 100% transparency and honesty.

Reasonable priceTransmissionAir & cabin filter replacementTires
VikramLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Got my smog done here and they were very professional and fast. When I was at the shop I noticed that they can literally work on any car from an new Aston Martin to 1960’s era Corvette. Definitely recommend to anyone in the area for any and all repairs very fair and affordable prices.

Great priceTransmissionElectrical repairAir & cabin filter replacement
Pedro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Servicio amabilidad y profesionalismo

TransmissionCarburetor cleaningElectrical repair+ Professionalism
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I been coming to smogman for years with all my cars friends and family’s cars and everytime I’m in and out Staff is always helpful

BrakesAir conditioningAuto engine diagnostic
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great friendly service. They are very professional and communicate very well.

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism
YolandaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was driving around looking for auto repair shop around the neighborhood and I was glad I made a good decision. I spoke to Kathy , she is very professional soft spoken and she makes you feel comfortable. The service I got was superb. There was no pressure and sales talk. You feel confident they are going to take good care if your vehicle.

BrakesSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I see why this place gets stellar reviews -- they're a very honest business and do stellar work. They will show you their notes and pictures for anything they claim needs repairing, and they'll also list the repairs in order of urgency so you don't have to feel pressured into getting all work done at once. I highly…

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Quick and friendly service. I will go back.

BatteryBrakesCarburetor cleaning
Summer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've taken my car here several times over the last year for emissions testing, oil change, and brake and suspension repairs. I've always been very happy with the work they've provided. Kathy at the front desk is absolutely lovely; she's always willing to go over the work and help me break it up into manageable chunks to keep my 130k mile car going!

BrakesGeneral repairs & maintenanceOil change
matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
Rezi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto brake replacementBrakes
GianaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceWheel alignment
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenance+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 46%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Auto emissions testing59—
General repairs & maintenance58—
Oil change51—
Exhaust42—
Auto engine diagnostic41—
Vehicle Inspection27—
Tires20—
Steering & suspension repair18—

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