Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%81+28.4Reliability 15%65+9.8Craft & service 20%77+15.4Value 10%86+8.6Momentum 8%74+5.9Track record 7%67+4.7Accountability 5%74+3.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREDial One Johnson Plumbing, Cooling & Heating
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 684 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Dial One Johnson Plumbing, Cooling & Heating is better than 81% of plumbers.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Dial One Johnson Plumbing, Cooling & Heating is better than 65% of plumbers.B
65
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Dial One Johnson Plumbing, Cooling & Heating is better than 77% of plumbers.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Dial One Johnson Plumbing, Cooling & Heating is better than 86% of plumbers.A
86
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Dial One Johnson Plumbing, Cooling & Heating is better than 74% of plumbers.B
74
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Dial One Johnson Plumbing, Cooling & Heating is better than 67% of plumbers.B
67
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Dial One Johnson Plumbing, Cooling & Heating is better than 74% of plumbers.B
74
Reviews for your job
Customers hired Dial One Johnson Plumbing, Cooling & Heating for 8 kinds of job.
Dial One Johnson Plumbing, Cooling & Heating for dryer vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$294-37% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 46%Reasonable 46%Overpriced 1%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 43 | $27–$251 |
| A/C system maintenance | 27 | $27–$483 |
| HVAC system repair | 23 | $124–$818 |
| Plumbing leak detection | 22 | $124–$633 |
| Toilet repair | 19 | $227–$606 |
| Plumbing pipe repair | 19 | $353–$1.2k |
| Heating system maintenance | 17 | $37–$278 |
| Drain cleaning | 15 | $227–$554 |
