PLUMBERS · DALLAS, TX
61SCORE

Dial One Johnson Plumbing, Cooling & Heating

Better than 71% of plumbers · #26 of 90

4.9★684 Google reviews
4.93★last 12 months
2.4%1–2★ in 2 yrs (avg 2.6%)
91%complaints answered

Dial One Johnson Plumbing, Cooling & Heating for heating system maintenance

Clear ✕
Jobs reviewed17
★ on this job5.00
Usually paid$100–200
Category typical$27–$282
Rank for this job#4 / 15
Said fair100%
★★★★★ Aubrianne · Edited a week ago

Dan was my technician. He always friendly and very professional. I always receive a call to let me know when the technician is coming. I most definitely will recommend this company to friends and family. Thanks for your service.

HVAC system maintenanceHeating system maintenance
★★★★★ Doug · Edited a week ago

Aways on time and thorough. Gave helpful information when asked. We especially like the on call feature.

Paid $1–200Great priceHVAC system maintenanceHeating system maintenance
★★★★★ M. · Edited 5 months ago

Great group of individuals. Juan was the service technician this time and he was very informative and polite. Each and every encounter has been spot on.

Paid $100–200Great priceA/C system maintenanceA/C system dismantlementA/C filter replacement+ Responsiveness+ Punctuality+ Quality
★★★★★ mary · 3 years ago

I have used Dial One Johnson for several needs and am now a member of their family & friends membership services. These are family friendly, very professional, and kind knowledgeable people. I love the office staff as well as every technician that has come to my home or rental property. Top notch in professional…

Ductless heating & A/C servicesA/C filter replacementPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
★★★★★ Tanya · 5 years ago

I have been with them for a year now and I am so glad I switched from another well known company. The communication and service is always professional and great quality. My designated technician Emmett is top notch, very knowledgeable, courteous and thorough.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Dial, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (42 reviews)2024-Q2: 4.93★ (128 reviews)2024-Q3: 5.00★ (34 reviews)2024-Q4: 5.00★ (13 reviews)2025-Q1: 4.89★ (55 reviews)2025-Q2: 4.96★ (26 reviews)2025-Q3: 4.63★ (27 reviews)2025-Q4: 4.95★ (20 reviews)2026-Q1: 5.00★ (18 reviews)2026-Q2: 5.00★ (14 reviews)2026-Q3: 4.86★ (35 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$294-39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 1%Not sure 6%

Score factors

Satisfaction
62
Reliability
33
Craft & service
57
Value
85
Momentum
72
Track record
68
Accountability
76

Praised for

Google highlights · percentile vs peers

Quality
+146 / −0
Professionalism
+187 / −2
Responsiveness
+153 / −0
Punctuality
+159 / −0
Value
+116 / −0

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