PLUMBERS · DALLAS, TX
61SCORE

Dial One Johnson Plumbing, Cooling & Heating

Better than 71% of plumbers · #26 of 90

4.9★684 Google reviews
4.93★last 12 months
2.4%1–2★ in 2 yrs (avg 2.6%)
91%complaints answered

Dial One Johnson Plumbing, Cooling & Heating for plumbing leak detection

Clear ✕
Jobs reviewed22
★ on this job4.95
Usually paid$1–100
Category typical$124–$656
Rank for this job#34 / 81
★★★★★ Roger · Edited a year ago

James ,showed up as planned ...took care of problem as expected ...never let's me down.

Water heater installationPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · Edited a year ago

Had a very positive experience with Dan and Josh. A difficult situation with my AC unit and they were able to explain the problems well as well as the possible solutions. Dan came back today and installed a defective part. He explained everything and rechecked the system several times to ensure it was working…

Plumbing leak detectionPlumbing leak repair+ Value
★★★★★ Maria · Edited 3 years ago

They booked my appointment promptly and finished the job on time. Jonathan is a very professional, knowledgeable, and friendly technician.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
★★★★★ lisa · Edited 3 years ago

I received text that they were on their way. Tech was friendly and got straight to work. He gave me feedback on my unit and changed the filter. Very professional did not try to sell me anything. Service was excellent!!

A/C system maintenancePlumbing leak detection+ Responsiveness
★★★★★ Eric · 3 years ago

Matt was great, very professional and kept me informed of where he was in the repair and what to expect. He sat and explained each step and the charge associated and the different options with if there was any. They got me back up and having hot water faster than i thought it was going to take.

Plumbing leak detectionPlumbing leak repair+ Professionalism
★★★★★ mary · 3 years ago

I have used Dial One Johnson for several needs and am now a member of their family & friends membership services. These are family friendly, very professional, and kind knowledgeable people. I love the office staff as well as every technician that has come to my home or rental property. Top notch in professional…

Ductless heating & A/C servicesA/C filter replacementPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lester · Edited 3 years ago

I am very satisfied with the quality of work your company has preform, thank you very much.

Plumbing leak detectionThermostat repair+ Value
★★★★ Linnie · 4 years ago

The technician was very kind and knowledgeable. He fixed the leak problem timely.

Plumbing leak detection
★★★★★ david · 4 years ago

James' qualifications and experience helped me have peace of mind in resolving a repair that I thought was going to cost me an arm and leg. After inspection of various area of my home , James of DIAL ONE, found and fixed the problem. The cost was reasonable but most important, James, left me in a better frame of…

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Dial, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (42 reviews)2024-Q2: 4.93★ (128 reviews)2024-Q3: 5.00★ (34 reviews)2024-Q4: 5.00★ (13 reviews)2025-Q1: 4.89★ (55 reviews)2025-Q2: 4.96★ (26 reviews)2025-Q3: 4.63★ (27 reviews)2025-Q4: 4.95★ (20 reviews)2026-Q1: 5.00★ (18 reviews)2026-Q2: 5.00★ (14 reviews)2026-Q3: 4.86★ (35 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$294-39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 1%Not sure 6%

Score factors

Satisfaction
62
Reliability
33
Craft & service
57
Value
85
Momentum
72
Track record
68
Accountability
76

Praised for

Google highlights · percentile vs peers

Quality
+146 / −0
Professionalism
+187 / −2
Responsiveness
+153 / −0
Punctuality
+159 / −0
Value
+116 / −0

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