Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%33+5Craft & service 20%57+11.4Value 10%85+8.5Momentum 8%72+5.8Track record 7%68+4.8Accountability 5%76+3.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREDial One Johnson Plumbing, Cooling & Heating
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 684 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and accountability; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Dial One Johnson Plumbing, Cooling & Heating is better than 62% of plumbers.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Dial One Johnson Plumbing, Cooling & Heating is better than 33% of plumbers.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Dial One Johnson Plumbing, Cooling & Heating is better than 57% of plumbers.C
57
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Dial One Johnson Plumbing, Cooling & Heating is better than 85% of plumbers.A
85
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Dial One Johnson Plumbing, Cooling & Heating is better than 72% of plumbers.B
72
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Dial One Johnson Plumbing, Cooling & Heating is better than 68% of plumbers.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Dial One Johnson Plumbing, Cooling & Heating is better than 76% of plumbers.B
76
Reviews for your job
Customers hired Dial One Johnson Plumbing, Cooling & Heating for 8 kinds of job.
Dial One Johnson Plumbing, Cooling & Heating for HVAC duct & vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$700–800
All 1 Google reviews tagged “HVAC duct & vent cleaning”
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Rating only, no written review.
Paid $700–800Reasonable priceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Price
$294-39% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 46%Reasonable 46%Overpriced 1%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 43 | $26–$248 |
| A/C system maintenance | 27 | $27–$454 |
| HVAC system repair | 23 | $135–$946 |
| Plumbing leak detection | 22 | $124–$656 |
| Toilet repair | 19 | $227–$618 |
| Plumbing pipe repair | 19 | $366–$1.2k |
| Heating system maintenance | 17 | $27–$282 |
| Drain cleaning | 15 | $176–$580 |
