Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%33+5Craft & service 20%57+11.4Value 10%85+8.5Momentum 8%72+5.8Track record 7%68+4.8Accountability 5%76+3.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREDial One Johnson Plumbing, Cooling & Heating
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 684 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and accountability; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Dial One Johnson Plumbing, Cooling & Heating is better than 62% of plumbers.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Dial One Johnson Plumbing, Cooling & Heating is better than 33% of plumbers.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Dial One Johnson Plumbing, Cooling & Heating is better than 57% of plumbers.C
57
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Dial One Johnson Plumbing, Cooling & Heating is better than 85% of plumbers.A
85
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Dial One Johnson Plumbing, Cooling & Heating is better than 72% of plumbers.B
72
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Dial One Johnson Plumbing, Cooling & Heating is better than 68% of plumbers.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Dial One Johnson Plumbing, Cooling & Heating is better than 76% of plumbers.B
76
Reviews for your job
Customers hired Dial One Johnson Plumbing, Cooling & Heating for 8 kinds of job.
Dial One Johnson Plumbing, Cooling & Heating for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$294-39% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 46%Reasonable 46%Overpriced 1%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 43 | $26–$248 |
| A/C system maintenance | 27 | $27–$454 |
| HVAC system repair | 23 | $135–$946 |
| Plumbing leak detection | 22 | $124–$656 |
| Toilet repair | 19 | $227–$618 |
| Plumbing pipe repair | 19 | $366–$1.2k |
| Heating system maintenance | 17 | $27–$282 |
| Drain cleaning | 15 | $176–$580 |
