Experts Reviews · Company report
61SCORE

Dial One Johnson Plumbing, Cooling & Heating

Dallas, TX · Grade B · #26 of 90 plumbers · 4.9★ from 684 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: value and accountability; weakest: reliability.

SatisfactionB
62
ReliabilityD
33
Craft & serviceC
57
ValueA
85
MomentumB
72
Track recordB
68
AccountabilityB
76

Reviews for your job

Customers hired Dial One Johnson Plumbing, Cooling & Heating for 8 kinds of job.

Dial One Johnson Plumbing, Cooling & Heating for toilet repair

Clear ✕
Jobs reviewed20
★ on this job4.90
Usually paid$200–300
Category typical$227–$618
Rank for this job#51 / 81
Said fair100%
★★★★★ M. · Edited 5 months ago

Great group of individuals. Juan was the service technician this time and he was very informative and polite. Each and every encounter has been spot on.

Paid $100–200Great priceA/C system maintenanceA/C system dismantlementA/C filter replacement+ Responsiveness+ Punctuality+ Quality
★★★★★ *Herschel · 6 months ago

From start to finish, scheduling appt was simple and everyone I talked with was pleasant & professional. Service tech (Curley) called ahead as promised, and was on time. He completed the project quickly, was very courteous & did an excellent job. Left the area clean, I was very happy with this company….HB

Toilet repair
★★★★★ Bridget · 7 months ago

Great customer service. James was very helpful. I will definitely be using them again.

Paid $1,000+Reasonable priceToilet repair
★★★★★ Deidra · 8 months ago

The technician (James) was professional and efficient . I appreciate him remembering having serviced my home before. That goes a long way with me. The problem was diagnosed and completed. I will continue to call Dial One for my plumbing needs.

Toilet repair
★★★★ mary · 10 months ago

Good service but found out after service complete, could not receive any type of warranty for the service done. No pictures of the area preventing warranty.

Paid $300–400Not sureToilet repairDrain cleaning
★★★★★ Quetta · 2 years ago

Thank you so much! Job completed professionally as described by great plumber! James was the best! Highly recommend!!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bat · 3 years ago

On a scale of 1 - 10, they've earned a solid "10" for services rendered and what I think about the business. Turnaround in getting the replacement parts needed was amazing--within 24 hrs. Thank you!

Toilet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 5 years ago

Problem: Refill would not stop and the water shut off value no longer worked, also there was a leak from around one of the connections to the refill valve. Same day service and when an earlier appointment became available I was called and asked if I would like the earlier time. Everything went as I was told from my…

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
★★★★ Jenifer · 6 years ago

James W. came out to service our Navien water heater and service toilets. He was very professional and worked quickly to solve our issues. He had to order parts to complete the service. He told us what day he would be back to complete the service and there was no delay. Everything he told us happened just as he…

Toilet repairWater heater repair+ Responsiveness+ Punctuality+ Professionalism

Price

$294-39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 46%Reasonable 46%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance43$26–$248
A/C system maintenance27$27–$454
HVAC system repair23$135–$946
Plumbing leak detection22$124–$656
Toilet repair19$227–$618
Plumbing pipe repair19$366–$1.2k
Heating system maintenance17$27–$282
Drain cleaning15$176–$580

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