Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Diamond collision repair

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 123 auto body shops · 5.0★ from 59 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Diamond collision repair is better than 98% of auto body shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Diamond collision repair is better than 96% of auto body shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Diamond collision repair is better than —% of auto body shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Diamond collision repair is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Diamond collision repair is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Diamond collision repair is better than —% of auto body shops.–
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Reviews for your job

Customers hired Diamond collision repair for 4 kinds of job.

Diamond collision repair for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Painting”

ChaseLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Unfortunately, I didn’t take a picture of the before. I believe the owner of Diamond Collision 47Th St. In Indianapolis, Indiana has one of the scratches the DENT and the lettering was all messed up near the glass area and the light on the driver side rear end needed to be replaced. He Perform nothing short of a…

Customer photo from Chase's review
Great pricePaintingBody & Trim
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Honest and committed to excellence

PaintingBody & Trim
CLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This place is great very reasonable cost with Grade A+ work and great satisfaction and customer friendly

PaintingBody & Trim
Danielle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On 8/30 I was having a gender reveal party and my car was hit by a U-Haul. I had to look up a repair collision shop for my car to be repaired. I went by the closest one and best reviews. I called Diamond Collision spoke with Lorenzo and he was very nice and open availability. I got my car in and repaired very…

Reasonable pricePaintingBody & TrimService not listed
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Diamond Collision Repair did an incredible job on my car! Lorenzo got me in quickly for an estimate, offered a fair and honest price (much lower than other shops), and was super flexible with my schedule for drop-off and pickup. He kept me informed throughout and made the whole process easy and stress-free. As a…

Customer photo from Danielle's reviewCustomer photo from Danielle's review
Great pricePaintingBody & Trim
Sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fit me in quickly, was a pleasure to work with, and very happy with the work and the price.

Body & TrimPainting
Barb10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lorenzo, my car looks like new. I will definitely recommend you to my friends and family.

Body & TrimPainting
Stanley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just an overall amazing experience with Lorenzo. I can truly say that they have made this the simplest process possible while going above and beyond my expectations. After my accident, I wanted to sell my BMW because of how bad the damage was to my passenger side. Lorenzo assured me that they could make my car…

Body & TrimElectricalPainting
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and got me in and out really quick on a short notice!

Body & TrimPainting
Tasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Lorenzo was professional and fast. I highly recommend him/Diamond Collison LLC. for bodywork and painting services.

Body & TrimPainting
Amy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would recommend this company to everyone. They are kind and very helpful. They are very reasonable. They worked with me, because I have a complex working schedule. They went above and beyond for their customer. They made me feel important. I left happy with my results.

Body & TrimPainting
MendezLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am quite pleased with how my experience working with Lorenzo at Diamond Collision repair. After I suffered significant car damage, he was able to work with my insurance company to have my car fixed before two weeks. He even picked me up to take me to the car shop because I had no other means of transportation. He…

Body & TrimPainting
NormaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was in a hit and run and had significant damages on my vehicle. My insurance carrier recommended me to search for a repair shop to have my vehicle repaired. Well, I spent about three hours calling chain shops, collision centers and pretty much every repair shop and all were booked through March! When all hopes…

Customer photo from Norma's reviewCustomer photo from Norma's reviewCustomer photo from Norma's reviewCustomer photo from Norma's review
Body & TrimElectricalPainting
KieranLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My daughters car was in an accident on the way to college from Texas. Lorenzo was able to meet us and look at the car and give us a bid all on a Saturday. He worked with me and the insurance company efficiently, helped coordinate with me and my daughter during her first week of college and me being almost 1000 miles…

Body & TrimPainting
Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Lorenzo was fast and very professional. He was honest with what he was doing and called throughout the process with updates. The car looks as good as new and you can’t tell that it was damaged.

Body & TrimPainting
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used Diamond Collision Repair to fix up my Mazda after a fender-bender, and I would highly recommend this place to anybody. Lorenzo was a great communicator, and handled everything quickly and without any issues. He took all the stress out of a stressful situation and my Mazda looks as good as new. Thank you to…

Body & TrimAuto engine diagnosticPainting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim30—
Painting16—
Electrical2—
Tires2—

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