Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%70+35Reliability 21%34+7.3Momentum 11%55+6.3Track record 10%5+0.5Accountability 7%80+5.7Experts Score= 55Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREDiamond Transportation
Tucson, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 airport shuttle services · 4.9★ from 83 Google reviews
Report card
Percentile vs other airport shuttle services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Diamond Transportation is better than 70% of airport shuttle services.B
70
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Diamond Transportation is better than 34% of airport shuttle services.D
34
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Diamond Transportation is better than —% of airport shuttle services.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Diamond Transportation is better than —% of airport shuttle services.–
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MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Diamond Transportation is better than 55% of airport shuttle services.C
55
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Diamond Transportation is better than 5% of airport shuttle services.F
5
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Diamond Transportation is better than 80% of airport shuttle services.A
80
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Diamond Transportation for private tours
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