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DiBara Masonry

Masonry contractor · Pasadena, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 12 concrete contractorsPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 152 Google reviews · 23 photos
97%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Sep 2026latest review

DiBara Masonry at a glance

Google reviewers rate DiBara Masonry 4.9 out of 5 based on 152 reviews, with the owner responding to 20% of them. Customers frequently praise the company for punctuality, professional communication, and fair pricing on services like driveway replacements, retaining wall repairs, and concrete work. While most highlight the quality of craftsmanship and cleanup, some lower-rated reviews criticize the quoting process for being intrusive, lacking transparency, or failing to meet promised timelines.

  • Google rating: 4.9 out of 5 from 152 reviews (97% five-star).
  • Reviews on this page: 152 Google reviews (143 with written comments, 13 with photos).
  • Owner responses: the business replied to 20% of reviews.
  • Most recent review: September 30, 2026.
  • Service: Concrete Contractor serving Pasadena, California.

Data from Google, last updated November 1, 2026.

Score profile vs other concrete contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction90Reliability85Craft & service100Value100Momentum100Replies to reviews42Satisfaction: 90 (median 88)Reliability: 85 (median 93)Craft & service: 100 (median 99)Value: 100 (median 95)Momentum: 100 (median 100)Replies to reviews: 42 (median 42)
DiBara MasonryConcrete Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DiBara Masonry: 90/100 on this factor. Category median: 88.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DiBara Masonry: 85/100 on this factor. Category median: 93.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DiBara Masonry: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DiBara Masonry: 100/100 on this factor. Category median: 95.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DiBara Masonry: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DiBara Masonry: 42/100 on this factor. Category median: 42.C
42

Bar = this company · dark tick = category median.

Star ratings

152 Google reviews we collected

  • 5 stars14797%
  • 4 stars11%
  • 3 stars00%
  • 2 stars32%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 143 written reviews

  • Praise34197%
  • Complaints103%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8524%
  • Quality & results6519%
  • Speed & response5817%
  • Would recommend5516%
  • Price & value4613%
  • Communication3410%
  • Honesty & trust82%

What customers talk about

We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone--and I truly mean everyone--I have worked with has been professional, kind, responsive, and a pleasure to work with.”
  • “Eric, Carlos, and Edgar did an outstanding job transforming our old paver driveway into a beautiful stamped concrete driveway.”
    “DiBara masonry responded quickly to a wall that had been accidently damaged by a neighbor.”
  • “I explained that the repairs needed to be addressed quickly, and they went above and beyond to accommodate us.”
    “This led to confusion, delays, and avoidable mistakes.”
  • “…lled, reliable, and takes pride in delivering exceptional results, we highly recommend Eric, Carlos, and Edgar.…”
    “We can't recommend them enough.”
  • “Overall, a great local company that prioritizes good work at a reasonable price point.”
    “I asked for a quote for a 2,000 Sq ft paver project and was promised a transparent line item quote.”
  • “Throughout the project, they explained every step, answered all of our questions, and kept us informed with excellent communication.”
  • “If you are looking for a contractor who is honest, skilled, reliable, and takes pride in delivering exceptional results, we highly recommend Eric, Car…”

People customers mention

  • Matt 9 reviews
  • Edgar 7 reviews
  • Carlos 6 reviews
  • John 4 reviews
  • Chayan 4 reviews
  • Francisco 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Farley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Despite some communication issues among staff that extended the timeline of the project and required a bit of personal oversight as a homeowner, I'm very pleased with the product and end result of the retaining wall work we had done. Overall, a great local company that prioritizes good work at a reasonable price point. I would absolutely use DiBara again.

Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt and his team were helpful, honest, and super easy to work with! He helped me figure out the most cost effective way to deal with our fireplace, and never tried to upsell. The team was the perfect balance of professional and personable! I would recommend them to anyone!

Isaac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was a complex matter with a wall - it was damaged by someone else, possible litigation etc etc. Matt and John came out, got to the heart of the issue; we avoided the complex lawyer etc stuff, almost done with the issue. Matt and John: Great service level, organized, and smart.

Teresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot say enough good things about DiBara Masonry! We needed a new retaining wall and they did an absolutely beautiful job. I was so worried about the mess and the stress of a big project, but they made the whole process so easy. The crew was incredibly polite, they showed up right on time every single day, and…

Chuck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shoutout to this awesome team for doing an incredible job on my new driveway!!! From start to finish, they were professional, on time, and their attention to detail was outstanding. You can tell they bring generations of experience. The driveway came out awesome, the quality of the work is topnotch and the entire…

Corey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called DiBara Masonry after a vehicle had struck my wall, severely damaging it. They came out, gave me a very detailed proposal for my insurance and took care of the repair in a clean and timely manner. They were able to match the existing stucco perfectly. When I found a few issues with the paint after the job…

Customer photo from Corey's review

Photos

Customer reviews

4.9 ★★★★★ 152 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
HEATHER HAGEN SMITH2 reviewsTotal number of Google reviews HEATHER has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Dibara Masonry. We first hired them in 2025 to replace our driveway in Burbank, including two beautiful brick ribbons. We received quotes from several companies, and Dibara offered what we felt was the best combination of price, quality, and workmanship. We were absolutely right. The new driveway completely transformed the appearance of our home, and the quality of the work is outstanding. More recently, I contacted Dibara about a time-sensitive repair at our rental property in Canoga Park that involves several tripping hazards. I explained that the repairs needed to be addressed quickly, and they went above and beyond to accommodate us. They were able to rearrange their work crews and complete the repairs in less than two weeks. The work looks great and, most importantly, addressed the homeowners' insurance company's concerns without any lapse in our insurance coverage. What has impressed me most about Dibara Masonry is the people. Everyone--and I truly mean everyone--I have worked with has been professional, kind, responsive, and a pleasure to work with. It is clear that the company has a positive culture and treats its employees with respect and kindness, and that attitude comes through in the quality of their work and customer service.

Wing Poon11 reviewsTotal number of Google reviews Wing has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric, Carlos, and Edgar did an outstanding job transforming our old paver driveway into a beautiful stamped concrete driveway. From the beginning, they demonstrated exceptional craftsmanship, professionalism, and attention to detail. They carefully removed the old pavers, prepared and leveled the base, ensured clean joint lines, used high-quality materials, and even acquired a new stamp pattern specifically for us so we could achieve the exact look we wanted. Throughout the project, they explained every step, answered all of our questions, and kept us informed with excellent communication. What impressed us most was their incredible work ethic. They completed the entire project in only three days while working through some of the hottest summer temperatures of the year without sacrificing quality. If you are looking for a contractor who is honest, skilled, reliable, and takes pride in delivering exceptional results, we highly recommend Eric, Carlos, and Edgar. We are beyond thrilled with our new driveway and would not hesitate to hire them again.

Farley Elliott5 reviewsTotal number of Google reviews Farley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Despite some communication issues among staff that extended the timeline of the project and required a bit of personal oversight as a homeowner, I'm very pleased with the product and end result of the retaining wall work we had done. Overall, a great local company that prioritizes good work at a reasonable price point. I would absolutely use DiBara again.

Lauren Kapitz3 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt and his team were helpful, honest, and super easy to work with! He helped me figure out the most cost effective way to deal with our fireplace, and never tried to upsell. The team was the perfect balance of professional and personable! I would recommend them to anyone!

Isaac Malitz2 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was a complex matter with a wall - it was damaged by someone else, possible litigation etc etc. Matt and John came out, got to the heart of the issue; we avoided the complex lawyer etc stuff, almost done with the issue. Matt and John: Great service level, organized, and smart.

Teresa T. Mammana7 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough good things about DiBara Masonry! We needed a new retaining wall and they did an absolutely beautiful job. I was so worried about the mess and the stress of a big project, but they made the whole process so easy. The crew was incredibly polite, they showed up right on time every single day, and they cleaned up after themselves beautifully when they were finished. You can really tell they take pride in their work because the wall looks so sturdy and gorgeous. It gives me such peace of mind knowing it was done right. If you need any work done, do yourself a favor and call them. They are just wonderful!

Chuck Figueroa9 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shoutout to this awesome team for doing an incredible job on my new driveway!!! From start to finish, they were professional, on time, and their attention to detail was outstanding. You can tell they bring generations of experience. The driveway came out awesome, the quality of the work is topnotch and the entire process was smooth and stress free. If you’re looking for concrete or masonry work done right the first time, I highly recommend them!

Amber Baxter9 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our experience with DiBara Masonry was extremely disappointing. We initially met with Matt to review the plans for our project. He was knowledgeable, professional, and conveyed significant industry experience. We were then introduced to the sales team, who described the project as straightforward and estimated that the work could be completed within 6–8 weeks based on plans that had already been approved by the city. Instead, the project extended to approximately seven months and was marked by persistent communication issues, poor coordination among team members, inadequate project management, and a lack of consistent oversight. After the contract was signed, both Matt and our sales representative became largely unavailable. We were assigned a project manager who was unfamiliar with the approved plans and frequently required clarification on basic project details. When we raised concerns with our sales representative, we were told that project-related issues were outside his responsibility, and we were not directed to anyone else who could effectively address them. Partway through the project, the company hired a new Director of Operations who assured us that existing issues would be resolved and the project would be brought back on track. Unfortunately, communication remained inconsistent, calls and messages often went unanswered, and there were periods of multiple weeks when no work was performed on site. A significant issue throughout the project was the apparent lack of communication between departments. Sales, project managers, foremen, office staff, and accounting frequently appeared to be operating independently, resulting in repeated miscommunications, conflicting information, and a constant stream of redundant calls, texts, and emails. As a customer, it often felt as though we were responsible for relaying information between members of their own team. One (of many) examples: we scheduled a walk through prior to making our final payment. A week later the accounting team threatened to put a mechanic's lien on our house because we hadn't paid yet. Apparently no one was talking to each other within their office. The company also relied on a long succession of subcontractors. In our experience, many arrived on site without a clear understanding of the scope of work and without access to the approved plans. This led to confusion, delays, and avoidable mistakes. Most concerning were incidents that appeared to result directly from lack of oversight. Work performed by the team caused significant damage to our sewer line. On another occasion, concrete was scheduled to be poured over exposed electrical lines that had not yet been reconnected, a situation that could have created serious complications had it not been identified beforehand. We made several attempts to speak directly with Matt regarding our concerns about project quality, management, and coordination. However, we were repeatedly told that he was unavailable or booked weeks in advance, and we were never able to have a meaningful discussion about the issues affecting our project. Based on our experience, the company presented a far different level of organization and oversight during the sales process than what was ultimately delivered once construction began.

Cindy Vu8 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

DiBara team deserves a 5-star plus plus for the work that they wall that they repaired for us. I have worked with various contractors over the past 30 years, but this is the first time that the process was smooth, on budget, on time and the outcome exceeded my expectations. Our wall was damaged via a car accident driven by our neighbor (please see before and after pictures attached). Early in the process, Renee was quick to provide a high level quote via a zoom call. Then Edgar came to my house to observe the damage and provided a detailed quote. There was a cap on how much the insurance company was paying so Edgar worked with his team to give us additional discounts in order to reduce the amount of money our neighbor would have to pay out of pockets. Their prices were lower than two other companies so the $97 inspection fee was credited. The construction team included Chayan, Francisco, Leo, Gabrino, Joe , Fernando and Juan, and they all were professional, meticulous, courteous and operated safety. Francisco, Edgar and Chayan accommodated the higher quality bricks that we chose without nickel and dime us and our neighbor. The team communicated progress well and cleaned up the area at the end of each day. I feel this company is ethical, provides superior work and services to its customers at lower prices. I definitely will use DiBara Masonry again and will be referring this company to others. Thank you DiBara team!!

Corey G10 reviewsTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called DiBara Masonry after a vehicle had struck my wall, severely damaging it. They came out, gave me a very detailed proposal for my insurance and took care of the repair in a clean and timely manner. They were able to match the existing stucco perfectly. When I found a few issues with the paint after the job was completed, the DiBara crew stood by their work and came back out to correct the problem. This is my second time using these professionals and I will continue to use them for any further projects on my home.

Response from the owner · 9 months ago

Corey, thank you for your kind words and for trusting DiBara Masonry again. We’re glad we could provide a detailed insurance proposal, match the stucco, and promptly return to correct the paint so you were fully satisfied. We appreciate your continued business and look forward to helping with any future home projects.

DiBara Masonry on Google Maps →

Business details