How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDick's Community Towing Campbell
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,513 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Dick's Community Towing Campbell for 8 kinds of job.
Dick's Community Towing Campbell for battery service
Clear ✕All 76 Google reviews tagged “Battery service” · showing 60
Daric Gunn got here fast absolute perfect service would recommend!!
Daríc Gunn showed up quickly and got the car started to get me back on the road quickly
Daric Gunn Got here fast, good communication I highly recommend this company very friendly
Daric Gunn. Great time on arrival
Daric Gunn was helpful and professional
Daric Gunn was awesome. right on time. !!
Roberto Garcia was dispatched to my home when I called Dick’s for road side assistance. I love him! He charged my battery and walked me through how to ensure good battery function. He also gave me some tips on how to start my hybrid vehicle, which I had not known! He also recommended that I submit the Dick’s bill to…
Daric Gunn assisted my jumper start. I definitely recommend this guy for all road side services.
Daric Gunn arrived on time gave me a jumpstart. I would recommend this company Dick’s community to to my friends.
Daric Gunn, AAA driver showed up fast. I’m very respond to. He got me out of that situation. I needed a jumpstart because my car was sitting there. My battery was dead and he was very professional, courteous, respectful about what I needed and very bad.
Michael Valenzuela came out within 20 minutes of my call and was awesome! Looked at my battery, showed me how much charge was in it and then replaced it after very quickly. He was very professional and friendly and got the job done quickly. Thank you so much!!
Mike Valenzuela was excellent. Prompt, excellent communication before arriving. Quickly identified the problem (discharged battery), explained the solution and had it started within minutes. Also reprogrammed radio and A/C controls. Highly recommend.
My Tesla model Y was completely dead after overnight charging, Roberto Garcia quickly figured out the root cause and explained to me everything related to it. Very professional and highly recommended
Have used them twice. Friendly, quick, and reliable.
Today Michael with Dicks Community Tow helped me with a battery change. Michael is POLITE, PERSONABLE, and KNOWLEDGEABLE. Definitely a FIVE STAR SERVICE TECHNICIAN!
Dan was amazing and made a really stressful car situation so much easier. He arrived quickly, was very professional, friendly, and incredibly helpful from the moment he got there. He took the time to explain what was going on and handled my car with care and confidence. I really appreciated his kindness, positive…
Great service, very efficient. Roberto Garcia did a great job towing our Tesla
Chris Mestaz showed up eager to support the needed jump start. He was friendly and courteous. Thanks again...
5 stars. My Honda Civic battery died and Roberto came out to help jump start it. He arrived on time, was professional, and got the car running pretty quickly. He also took the time to explain what he was doing and answered my questions about the battery, which I appreciated. Overall, it was a smooth and…
Very experienced. Knew exactly where to find the problem and fixed it. Very kind person as well (the employee that helped us is Joe!)
Roberto provided great service !!
My EV battery kept dying and wouldn’t hold a charge. Michael V. arrived within minutes and took the time to explain the tests he performed and showed me what it all meant. Then he told me what I should do next and how and why. I would have been lost if he hadn’t. He was extremely kind and very knowledgeable. Thank…
A BIG thank you to Anthony E. for helping to replace my battery. Anthony was very friendly and answered all my questions with detail on my options and the process.
Dick’s towing service responded fast and Roberto Garcia was excellent. He was friendly and courteous and addressed our issue efficiently. He even gave us hints and tips on follow up actions and how to handle a reoccurrence. Thank you Roberto!!
Very helpful, informed, thank you!
Roberto Garcia helped me with my vehicle he was very punctual.
In addition to jumping my car, he tested the battery and alternator to ensure the source of my problem and gave practical advice and options.
Roberto was great to come down quick. Help me with jump start and educate me too about the battery life and other car stuff
Dick’s Community Towing & Transport does a great job and one of their best drivers is Michael Valenzuela
Roberto came to help and he was awesome! Highly recommend
Michael provided professional service in a very nice and timely manners. Highly appreciated it!
Michael V was quick to arrive and was so informative on how to keep my battery charged.
I have no words to explain my experience today. I went through 6 tow companies in a matter of 2 days because I was told that my car could not be towed by a regular tow. My car has AWD and it required special equipment to tow it. Each driver came and went with no luck on jumping the battery and a lack of the…
Great! Fast! And driver was pleasant and helpful!
Roberto Garcia, Great Guy helped me out with my battery.
Roberto Garcia came and helped me jump my car.
Roberto garcia vino y me ayudo con mi carro muchas gracias
Rodney showed up so quickly and helped out my dad tow my car after another company refused to tow my car earlier in the day. He checked my battery multiple times before He delivered my car safely and in a timely manner to an auto shop for further repair.
Roberto García Me ayudo con mi auto mi batería no funcionaba. Excelente servicio lo recomiendo ampliamente!!!!
Great service and help arrived very quickly! Mucho thanks to Mr. Rodney Enko!
Roberto Garcia came and helped me out to jump start my dead battery car and he was very helpful.
Roberto. Super service
On Jan. 3rd. (2 days ago), a VERY pleasant & courteous young man whose name is Alex Diaz showed up to jumpstart my car’s battery. Not only was he polite, attentive & arrived 30-minute earlier than the ETA that I was given, he also got my battery started in less than 1 minutes when it was 100% drained/dead. After…
Roberto came out to the house quickly and got the car serviced and started. Also helpful with advice on initial use of car after it was garages and not driven for several years.
Roberto Garcia was a game changer! My car battery was dead and I was in a bad mood because of it. Roberto pulled up and explained everything to me. He not only fixed my battery but changed my bad mood. Awesome service, thank you Roberto Garcia!
my car would not start so I requested help with Allstate for a tow, when the service arrived this good man named Roberto García, he was more than professional, before towing my car he checked it and he was able to start it by checking the battery, so it was not necessary the trailer is very attentive and…
My battery died and within 10 minutes of calling Rodney showed up and helped out! He was helpful and friendly, got my car back starting immediately. Definitely would use them again!
Vehicle battery died and called Dick’s and Libby answered the call and did a great job of taking my info and getting the tow/service truck to me pronto. Then Rodney Enoko showed up promptly and had me up and going quickly. Rodney had good knowledge of newer Ev systems. Thank you to Dick’s Community Towing and Transport.
Awesome service by Michael V. He responded quickly and was able to finish changing a new battery to my Subaru in a whirlwind. Professional, courteous. Great experience overall will definitely go to this business and him again if needed in the future.
Michael Valenzuela was fantastic! It was a cold night and he took care of everything while I waited inside. Very pleasant and quick!
TLDR: one star due to ineffective basic troubleshooting from the tow truck driver leading to unnecessary towing costs. The 2018 model year car that my wife was driving would not start so I searched for service providers in the area and this business came up. I was stuck at home so I gave them a call; a friendly…
Mario was super helpful and came quickly!
Rodney Enko was great! He arrived very quickly, immediately diagnosed the problem with my battery and started my car. He also checked my battery to make sure it did not need a replacement. Fast and excellent service! Highly recommend!!
Mike V is an absolute superstar. The 12V battery in my wife’s 2017 Tesla Model X died and she was stranded far from home. Car could not move as the computer was dead. Mike was diligent, solution oriented and went the extra mile. He got the car on his flatbed using pieces of wood and a tow rope since the wheels…
Roberto Garcia was amazing Very professional and knowledgeable He did a fantastic job and really helped
Robert gave us outstanding, service. He was extremely knowledgeable and helpful
Micheal Valenzuela was prompt, courteous, and efficient. He jump started our car, and the problem was resolved quickly. It was late and dark, and his timely assistance is highly appreciated.
Paul an experienced technician within minutes jump started my car.
Michael V. (Valenzuela) came within 10 minutes of the request. He tested my battery and told me that the battery had been replaced in 2018 and was reaching the end of it's life. He charged the battery. He gave us a referral of a mechanic. He was friendly and professional. I know nothing about cars, so I was grateful…
AAA sent Mario from Dick’s Towing to tow my truck but Mario actually diagnosed the issues and fixed it.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 510 | — |
| Special vehicle towing | 94 | — |
| Battery service | 76 | — |
| Tire change | 47 | — |
| Car lockouts | 37 | — |
| Local hauling | 26 | — |
| Long distance hauling | 20 | — |
| Battery | 6 | — |
