Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Dick's Community Towing Campbell logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Dick's Community Towing Campbell

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,513 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dick's Community Towing Campbell is better than 96% of towing services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dick's Community Towing Campbell is better than 94% of towing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dick's Community Towing Campbell is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dick's Community Towing Campbell is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dick's Community Towing Campbell is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dick's Community Towing Campbell is better than 100% of towing services.A
100

Reviews for your job

Customers hired Dick's Community Towing Campbell for 8 kinds of job.

Dick's Community Towing Campbell for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.510
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 510 Google reviews tagged “Car towing” · showing 20

Isabela day ago★★★★★

Daric Gunn was amazing!! So helpful. And so kind and truly dedicated. Turned a difficult evening into a really good one. Thanks Daric.

Great priceCar towing
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Daric Gunn

Reasonable priceCar towing
tylerknode1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Daric Gunn is awesome. Got here really fast.

Reasonable priceCar towing
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Daric Gunn did an awesome job and was super quick, thank you.

Great priceCar towing
Dominique3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with AAA thanks to Daric Gunn! He was professional, friendly, helpful, and made a stressful situation so much easier to deal with. He provided excellent customer service, was very respectful, and went above and beyond to make sure everything went smoothly. It’s not every day you come across…

Great priceCar towing
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Daric Gunn delivered our car promptly and professionally

Great priceCar towing
Aryani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Daric Gunn

Car towing
SergioLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

picked me up on the side of the highway in a timely manner. - Daric Gunn was very personable and got me where I needed to go.

Reasonable priceCar towing
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Daric Gunn was here quick, and loaded my car up quickly, and super accommodating

Great priceCar towing
EricLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Daric Gunn was helpful and professional

Battery serviceCar towingLocal hauling
Yinghao4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Daric is very professional , caring and arrived in timely manner. Great services and I am highly recommend this guy !

Car towing
Lorenzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Daric Gunn was great! Super quick and friendly

Great priceCar towing
Esther2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Darci Gunn was fantastic and friendly!!!

Reasonable priceCar towing
New1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Daric gunn

OverpricedCar towing
Deepak7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

DaRic gunn

Great priceCar towing
Lucy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daric Gunn

Car towing
Angelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with Daric Gunn! He provided excellent service when I needed my IROC Camaro towed home. He was professional, friendly, reliable, and handled my car with care throughout the entire process. You can tell he genuinely takes pride in providing great customer service and making sure everything…

Great priceCar towing
Myrah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daric Gunn A+ service. very helpful and respectful. Haf my tesla towed to Gilroy late night. Thanks

Reasonable priceCar lockoutsCar towing
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

DARIC Gunn

Great priceCar towing
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daric Gunn, got here really fast. He was able to explain and was kind throughout the whole process. Very thankful for all his help tonight. Scary night but silver lining was we were very lucky to have received his help tonight.

Not sureCar towing

Show more car towing reviews (490 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 27%Overpriced 1%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Car towing510—
Special vehicle towing94—
Battery service76—
Tire change47—
Car lockouts37—
Local hauling26—
Long distance hauling20—
Battery6—

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