How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDick's Community Towing Campbell
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,513 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Dick's Community Towing Campbell for 8 kinds of job.
Dick's Community Towing Campbell for special vehicle towing
Clear ✕All 94 Google reviews tagged “Special vehicle towing”
Daric Gunn was quick and cool. Thank you big guy!
Daric Gunn. Fast pickup, excellent service, great communication. Would definitely recommend and use this driver again. Thanks a lot
Daric Gunn
Great service! Roberto Garcia assisted me with towing my trailer that had flat tires out of a storage facility. He was very kind and patient with me and helped give me safety tips for when I was ready to take the trailer on the road as it would be my first time. Thank you for the help Roberto!
Daric helped us out! He was fast and easy to work with!
Daric Gunn arrived to pick up my vehicle quickly. He was very polite and professional.
Daric provided Great Service and excellent customer service and was very polite
As always, Dick’s comes through! Usually when a tow truck is involved, you’re not having a good day, so having a team that’s willing to save your bacon with a smile on their face is a priceless first world luxury. Thank you everyone!
Great customer service & very friendly
I highly recommend Dick's Community Towing and want to give a huge shout-out to Joe for his excellent service. When my upper control arm broke off, I wasn't sure what to do, but Joe knew exactly how to handle it. He was able to straighten the wheel, get the vehicle secured, and get it ready for the tow truck…
Zef was very prompt and courteous, friendly, and clear about what the process and next steps were with the towing company.
Joe should up on time a delivered my classic car with care and no issues.
Flawlessly.
Roberto Garcia was extremely helpful and friendly. Carefully got my car on the flatbed and drove me over to Santa Cruz. Good experience! Thanks!
Very reliable towing company!!! Dan was a wonderful person who took in consideration that I was not feeling well and arrived in 30 minutes. He called twice to make sure I was ok and felt safe where I was located. Thank you Dan for your service!!!
I just to say I was so happy with Dan who tow me home tonight. He was responsible to call me twice to check I was ok and parked in a safe place. He arrived in 30 minutes just like he said. Thank you so much Dan for your service and bring my car home and made me feel safe .
Fast service faster then AAA great guy will use in the future if I need another tow thank you again -Hector Q
I can’t recommend Joe enough. Excellent service.
Top notch work from Joe!! Highly recommend
My car broke down and I couldn't drive it, but I got help. Mr. JOE from this company came and tried to assist me. But because the basement was too low to load, and my English wasn't very good, he was very helpful, guiding me and calling my insurance company to get me a different car truck, no charge at all. I…
Roberto Garcia was the best in service, care, compassion, patience, communication, and follow through. Will request him and zdick’s every time going forward. He helped me with my dead Tesla and went above and beyond to show me every step along the way.
From the tow to the office everyone was absolutely wonderful. Joe who was the star of the tow itself, Megan and the office staff was so helpful with everything, the post patient and understanding. Honestly we had a scary experience and they truly made this piece of our accident the least stressful. Anyone would be…
Roberto helped me out today. He was professional, helpful and a pleasant guy to deal with!
If you need an exotic car towed or rather, flat-bedded (in case of a breakdown or accident), I highly recommend Roberto. Very experienced and trustworthy in handling high end exotic vehicles and super cars. With him, you are in safe hands. Will do business with him again (though I sincerely hope I don’t have to!).
Roberto Garcia did a great job towing my Tesla Model 3 after it got T-boned. It's always reassuring to know that there are people who are willing to help in a time of need. He knows what he is doing and towed the Tesla which had shut itself after the accident. The 12V boattery was also shut off.
Michael V Towed my car and it was an amazing, smooth experience. Very friendly and very chill guy, he did the job perfectly, was very outgoing and professional and made my day a whole lot better
The dispatcher at Dick’s Towing knew exactly what I needed when I asked if they’d be able to tow a “project” race car. She had a flat bed and their best operator at my driveway within a half hour. Michael must have misheard me when I said “lemons”, he loaded up my old BMW as if it was a million dollar Le Mans…
Roberto Garcia.... fast service and very kind.
Dick’s Community Towing & Transport does a great job and one of their best drivers is Michael Valenzuela
Roberto Garcia and all of the drivers are nice, friendly and understanding about all sorts of towing needs. Highly recommend. Have used them for personal and business. Not using anyone else.
Rodney Enko was my tow person. He did a great job.
I was stuck with a flat tire and Mike showed up within 15 minutes. A day that had gone from great to horrible due to a bolt in my tire was turned back around to great thanks to Mike’s help!
Rodney Enko was very professional, and did a wonderful job transporting my vehiclr
Great experience with Michael. I would highly recommend their service to anyone.
Roberto help me to tow my truck thank you for a good job
Alex is a really great guy took care of my car with great care really respectful and professional
Roberto Garcia helped me with a tow excellent customer service, very helpful 💯
I'm very happy with this towing company. Rodney Enko was kind and quick. 5 star experience!
Roberto Garcia cane to help me out with the car, he was very friendly and careful with my vehicle.
Roberto García meayudo con mi camioneta gracias
Jason is the best tow operator I’ve ever seen. He’s professional and friendly, arriving super quickly and pushing the car to the roadside and onto the truck easily, which is so so impressed. Last but not least, he gave me a ride back home without hesitation. I would like to give him a huge shoutout how awesome he is!
Rodney Enko Did amazing work.
Progressional driver, all went smooth.
Stranded with a busted fuel pump and one call to Dick’s saved the day. From dispatcher to drop off they delivered great service. Jarhon arrived on time and got the car home. Great job Jahron and thank you!
Thank you Roberto Garcia for towing my lexus to the shop. very much appreciated!
These guys were extremely professional. Timely, and helpful.
Dick’s community tow is such a Pro in handling towing services. They come on agreed time and have very nice tow truck and equipment. Our tow operator Roberto Garcia is a very friendly and courteous guy. He made the transaction seamless and worry free! Kudos guys! :)
Driver Rodney Enko picked up my truck in a difficult spot in parking lot spent the extra time needed to ensure a proper extraction
Tow operator Rodney Enko saved the day for me. Rodney is both knowledgeable and professional. Overall A+ service. Wouldn’t hesitate to use this service again
Very prompt and friendly we will use them again! Thank you Roberto!
Roberto was very professional, understanding, and knowledgeable and took good care of me and my car.
Great service! Rodney Enko arrived within 15 min. He was nice and safe with my van. Thanks!
Roberto help me out today
Rodney Enko was a true professional. He hooked and hauled my truck perfectly. I was truely impressed when he placed my E-350 box right where my mechanic asked.
roberto is an awesome guy and did a great job helping me get where i needed to go
Roberto Garcia is very professional and helpful with the whole process. Highly recommend for any towing services.
Steve took great care with my vehicle and I appreciated his positive manner.
Thanks Again Rodney for the great towing experience!
Roberto Garcia was amazing! He went above and beyond
Roberto garcia vino y me ayudó con mi coche y me prestó un muy gran servicio
Rodney Enko. Excellent service. Stand up guy.
An incident happened on road late at night and in the morning Dick’s Community Towing and Transport was there to pull a vehicle out of the ravine. The job they did was dangerous and they put in a lot of work to get the job done. Rodney Enko and Gary set up the the gameplan, Ron coached to perfection and even Zion…
Rodney Eriko was very helpful and gave great customer svc
Roberto Garcia was knowledgeable and great, we towed my Tesla and really took care of it, thank you Roberto!
Wonderful experience with Roberto Garcia. He was very prompt, knowledgeable and very helpful.
Rodney Enko did a great job! He came on time, explained what he was going to do, and completed the job in a timely manner.
Rodney Enko was great 👍🏼 very professional True Master at what he does
Roberto was so helpful. More than just a towing service. He helped make a frustrating car issue more palatable.
Michael Valenzuela was very professional. He showed up within 20 mins of our call. He got the job done quickly and efficiently. Will definitely call this company again for our towing needs.
Thank you Micheal Valenzuela for helping me tow my vehicle. He was very helpful and I felt he went above and beyond what was expected thank you.
Driver (tow technician) Mike was very professional and personable. He was quick and expressed concerns regarding my Tundra. He called when he was on his way. Advised his approximate ETA and was within that time. Though I waited about 90 minutes for them to arrive from time of call, as it was the witching hour and…
Gary was great. First time I ever had been towed, he totally did everything for me and saved from an awful Sunday afternoon!
Roberto was terrific, friendly and helpful.
Excellent service with guys who know what they are doing. They have been in our community a long time and it shows. Wouldn’t trust my cars to any other tow company.
Ask for Roberto ! He was very helpful and gave great recommendations! 10/10 thank you 🙏🏼
They Towed my Tesla S. Damaged my driver door handle . Didn’t want to take responsibility. Also smashed my front bumper while unloading the vechile
My husband’s corvette’s temperature got too high while we were on the freeway and we had to pull off the freeway and leave it until the next day. Fortunately, when we called AAA, the person that was sent to us was Kyle Eldson who was quick, professional and extremely careful with my husband’s car, which we very much…
So my Corvette breaks down last night and the next day I called AAA. We were so lucky they sent a gentleman named Kyle Eldon! My car is really low to the ground and kinda needs more attention when towed even on flatbeds. Kyle really went out if his way to be careful and take care of my car. I really appreciate it.…
Rodney Enko was early, very professional, courteous. Had a camper van to tow to the shop it was like nothing to him. I really appreciate his service!
Your Tow Truck Driver, Rodney Enko, was prompt in arrival, courteous and professional in providing customer service towing my truck to a nearby auto shop for service repair. Dependable service is key to customer service. Thank You Rodney!
Rodney was there fast and made it look simple.
Best experience ever, Paul was excellent, professional and SUPER NICE AND FRIENDLY. He made my day. THANK YOU VERY MUCH PAUL!!
Michael was very professional and extremely courteous. He was more of a high end limo driver than what you would expect from a tow truck driver. He was an excellent conversationalist and offering anything he could do to make the ride more comfortable. He takes pride in his work and pride in the company he works for…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 510 | — |
| Special vehicle towing | 94 | — |
| Battery service | 76 | — |
| Tire change | 47 | — |
| Car lockouts | 37 | — |
| Local hauling | 26 | — |
| Long distance hauling | 20 | — |
| Battery | 6 | — |
