How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDick's Community Towing Campbell
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,513 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Dick's Community Towing Campbell for 8 kinds of job.
Dick's Community Towing Campbell for tire change
Clear ✕All 47 Google reviews tagged “Tire change” · showing 40
Daric Gunn He was great!! He got here so quick and communication was excellent! Thank you
Daric Gunn was a life saver had a blowout on the freeway with my wife and kids at 9 o’clock at night. Thankfully, his office was nearby and got to me in 10 minutes!!
Anthony came within 10 minutes of the call and changed the flat tire quickly. We were back on the road in the next 5 minutes. Thank you so much for your great customer service and witty humor!!!
Daric Gunn was extremely helpful and punctual, helping me out with my problem in a short amount of time
AAA responded immediately and we got a call from Deric in less than five minutes. He showed up in 15 minutes and changed our tire on the side of Hwy 101N. Deric was professional and changed the tire quickly and we were on our way.
Joe was super helpful, arrived fast and got the job done faster. Really appreciated the help, and for a good price.
Thank you so much Jacob Wilson! For coming to our rescue we are not from this city and we were shopping at the Gilroy outlets for the holidays and we noticed that our tire was blown it was relieving to know how fast he came and helped us out in such a small matter of time, such a really nice guy and extremely…
Jacob Wilson came to our rescue when we were heading home from a family funeral and we hit a pothole on 101 and our tire instantly went flat. We made it to the next exit and called AAA and Jacob got to us within 15 minutes! Thank you Jacob for such wonderful service. We appreciate your quick response and help!
Anthony E. Responded quickly, found the spare, replaced the flat, and was very pleasant.
Professional and effective - Michael V. Tech
Antony and Chris did a great job
Rodney Enko did a great job changing my flat tire. I really appreciate his help
Mike was in time and changed my tire quickly . Would recommend him and Dick’s .
Michael Valenzuela performed the tire change and service was seamless and hassle free. He was professional and efficient.
Rodney was super professional and helpful when I needed help with a busted tire on the side of the freeway. His kind and calm attitude made me feel less anxious instantly and I could be on my way with a spare in no time! Thanks again!
Roberto came quickly, very friendly, good service
Roberto helped in HWY 85 and he did everything safely and professionally.
Roberto Garcia was very nice and came right away to change my tire.
Roberto Garcia was extremely helpful, efficient, and informative. Great service!
Roberto was very helpful and provided great service.
Roberto Garcia was the most helpful tow truck driver I have ever met. He was very kind and thorough. He really looked out for my safety. I had a flat tire and he came out to change it. He inspected my spare tire and found that it had a crack in it. He said it was dangerous to drive on the spare. Instead of putting…
Roberto Garcia helped me fix my flat tire on the side of the freeway. Came very fast, fixed very fast very nice and helpful.
Great service by Michael Valenzuela
Mike V.
We were lucky that Roberto helped us to replace the broken tire. He is very knowledgeable and shares many important information about car. Very appreciate it. Thank You.
Rodney Enko was on time, professional and knowledgeable. Thank you
Rodney Enko was professional and friendly. Appreciated his service!
Mike V. was awesome! Great service. Fast. Thorough. Super nice guy and very competent. Definitely recommend to anyone needing emergency roadside assistance!
Mario A is the best thing that could ever happen to anyone stranded on the side of the freeway! Thank you so much for your help Mario! I wish every tow I’ve had could’ve been with you guys.
Paul was great. A quick tire change got my son and I back on our way home!
Rodney was amazing, we were on a tough spot on the freeway, I had my senior father who was very nervous. Rodney was calming, efficient top notch. Had us back on the road, and helped keep my father calm, a tough challenge!! Thank you for an excellent experience!!
Good person
Michael Valenzuela was awesome, super quick and knowledgeable. Talked me through each step he was doing.
Paul was super helpful, professional, and arrived st good time. Thank you!!
Mark arrived right on time. He was friendly, professional, and swapped out the flat for the spare tire very quickly. I would highly recommend!
Awesome service! Michael V. was friendly, knowledgeable and helpful after a long exhaustive Friday evening. Ended up having to tow my van to a local auto shop so it wouldn’t get impounded by Campbell. 72 hour pink slip 🙄 Great experience though... I don’t like dealing with car issues but was relieved after…
Michael was fantastic!! He arrived earlier than I was quoted, very quick and professional changing my tire and also let me know where I can go to get my tire patched. He was very knowledgeable and friendly.
Mark C.was so nice and helpful! Very professional and very fast! Thank you!
Steve S was wonderful! He was knowledgeable, professional, quick, and friendly, and explained why the tire looked the way it did. I couldn't have asked for a better experience!
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 510 | — |
| Special vehicle towing | 94 | — |
| Battery service | 76 | — |
| Tire change | 47 | — |
| Car lockouts | 37 | — |
| Local hauling | 26 | — |
| Long distance hauling | 20 | — |
| Battery | 6 | — |
