Tile cleaning service · Tamarac, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 245 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★171 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the company five stars based on 171 reviews, with the owner responding to 98% of feedback. Customers describe the business as punctual, professional, and thorough in cleaning carpets, tile, grout, and upholstery. Recurring themes include fair pricing, clear communication, and careful handling of furniture during the service. No common criticisms appear in the provided excerpts, which consistently highlight positive outcomes and reliable performance.
Google rating: 5.0 out of 5 from 171 reviews (99% five-star).
Reviews on this page: 171 Google reviews (152 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dieter's Carpet & Tile Cleaning: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dieter's Carpet & Tile Cleaning: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dieter's Carpet & Tile Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dieter's Carpet & Tile Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dieter's Carpet & Tile Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
171 Google reviews we collected
5.0of 5
5 stars17099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 152 written reviews
100%praise
Praise353100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9527%
Quality & results8223%
Would recommend5917%
Speed & response4814%
Price & value308%
Honesty & trust206%
Communication195%
What customers talk about
We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I find that the team is very respectful of my furnishings and careful attention to details is what I have come to expect.”
“I would highly recommend Dieter's For Furniture cleaning they were very thorough.”
“I would highly recommend this company to anyone who demands excellence and professionalism.”
“They visited the school for an estimate and completed it on the same day.”
“The gentleman from Dieters came to my home and did an inspection and gave me a fair price.”
“They are the only people I would trust with my fine rugs.”
“Communication was also easy and they were very friendly and reliable.”
People customers mention
Ryan14 reviews
Dieters9 reviews
Noelle7 reviews
Pablo4 reviews
Julius4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dieter's Carpet & Tile Cleaning for 8 kinds of job. Pick one to see what they paid and said.
TTheresa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This is not my first time using Dieters Carpet experts. They are the only people I would trust with my fine rugs. I find that the team is very respectful of my furnishings and careful attention to details is what I have come to expect. I would highly recommend this company to anyone who demands excellence and professionalism.
CCraigLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I contacted several companies to clean my tile and grout after completing my home renovation. The gentleman from Dieters came to my home and did an inspection and gave me a fair price. On the day of service the technician treated house as if it was their own. They carefully moved furniture and returned all to their…
LLenny8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I would highly recommend Dieter's For Furniture cleaning they were very thorough. Did not just come in here. 123. They took their time and did an unbelievable job. My couch looks brand new. If you need someone to take care of your furniture cleaning rug cleaning I definitely would recommend them. you will not be…
YYouri4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience with Dieters! They were professional, thorough, and did an excellent job cleaning our home. Everything looked and smelled fresh, and they paid attention to the little details. Communication was also easy and they were very friendly and reliable. I would definitely recommend Dieters to anyone looking for a quality cleaning service!
EEric3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve had Dieter’s Carpet and Tile Cleaning come to my home more than once, and their work has been consistently excellent. This visit was for tile cleaning, and the results were just as impressive as previous services. The floors look refreshed and professionally done, and the team continues to be reliable, careful,…
Hhw4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I couldn't be happier. Ryan and Pablo were friendly, professional, answered my questions and carpets look great. Thanks.
This is not my first time using Dieters Carpet experts. They are the only people I would trust with my fine rugs. I find that the team is very respectful of my furnishings and careful attention to details is what I have come to expect. I would highly recommend this company to anyone who demands excellence and professionalism.
Response from the owner · a week ago
Thank you so much, Theresa! It really means a lot to us that you keep coming back and trust us with your beautiful rugs. We know how important they are to you, and we're so glad you feel comfortable having our team care for them. Hearing that you notice the little details and the care our guys put into their work makes us especially happy. We truly appreciate your loyalty, your kind words, and the confidence you've placed in us over the years. It's always a pleasure taking care of you! 😊
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Craig McQueenLocal Guide · 13 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
I contacted several companies to clean my tile and grout after completing my home renovation. The gentleman from Dieters came to my home and did an inspection and gave me a fair price. On the day of service the technician treated house as if it was their own. They carefully moved furniture and returned all to their original location. My marble tile and grout looks awesome.
Great job !!!!!
Response from the owner · 3 weeks ago
Thank you so much, Craig! We know how much time and effort goes into a home renovation, and we’re really grateful you chose us to help with the finishing touches. It makes us so happy to hear how great your marble tile and grout turned out! We also love hearing that our guys took such good care of your home. That’s something we take to heart, so your kind words really mean a lot. Thank you again for welcoming us into your home in Pembroke Pines and trusting us with the job. We truly appreciate you and hope you enjoy your beautifully refreshed home! 😊
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Lenny Weiss8 reviewsiTotal number of Google reviews Lenny has written across all businesses on Google Maps, not just this one.
I would highly recommend Dieter's For Furniture cleaning they were very thorough. Did not just come in here. 123. They took their time and did an unbelievable job. My couch looks brand new. If you need someone to take care of your furniture cleaning rug cleaning I definitely would recommend them. you will not be dissatisfied at all. Great friendly service!
Response from the owner · 3 weeks ago
Thank you so much, Lenny! We're so happy to hear how great your sectional turned out! Our guys really do take their time to make sure the job is done right, so it's especially nice to hear you noticed and appreciated their hard work. It was a pleasure helping you in Coral Springs, and we can't thank you enough for the kind words and recommendation. We really appreciate you! 😊
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Youri Dos Santos4 reviewsiTotal number of Google reviews Youri has written across all businesses on Google Maps, not just this one.
I had a great experience with Dieters! They were professional, thorough, and did an excellent job cleaning our home. Everything looked and smelled fresh, and they paid attention to the little details. Communication was also easy and they were very friendly and reliable. I would definitely recommend Dieters to anyone looking for a quality cleaning service!
Response from the owner · a month ago
Thank you so much, Youri! We’re really happy to hear you had such a great experience with us. We take a lot of pride in the little details, so it means a lot that you noticed. Thank you for trusting us with your home in Wellington and for taking the time to recommend us. We truly appreciate it and look forward to seeing you again! 😊
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hedwegg6 reviewsiTotal number of Google reviews hedwegg has written across all businesses on Google Maps, not just this one.
Thank you so much, Hedwegg! We really appreciate you taking the time to leave us such a great review. We’re so glad you were happy with your experience and the results. Thank you for choosing Dieter’s and for your support! 😊
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Christina Cutts12 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Every worker here is very enthusiastic and very detailed about their work
Response from the owner · a month ago
Thank you so much, Christina! This was so nice to read. We’re very proud of our guys and the care they put into every job, so it means a lot when someone takes the time to recognize them. We’re so happy you loved how your furniture and area rugs turned out! Thank you for welcoming us into your home in Fort Lauderdale and trusting us to take care of everything. We truly appreciate you! 😊
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Eric Goodman3 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
I’ve had Dieter’s Carpet and Tile Cleaning come to my home more than once, and their work has been consistently excellent. This visit was for tile cleaning, and the results were just as impressive as previous services. The floors look refreshed and professionally done, and the team continues to be reliable, careful, and thorough. It’s great having a company I can trust to deliver quality every time.
Response from the owner · a month ago
Thank you so much, Eric! We really appreciate you choosing us again and trusting us to take care of your home. It’s always great to hear from a repeat customer, and we’re so happy you loved how the tile floors turned out! Being a local Coral Springs business, your continued support means more to us than you know. Thanks again for sticking with Dieter’s—we’re always here when you need us! 😊
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hw batchelder4 reviewsiTotal number of Google reviews hw has written across all businesses on Google Maps, not just this one.
I couldn't be happier. Ryan and Pablo were friendly, professional, answered my questions and carpets look great. Thanks.
Response from the owner · 2 months ago
Thank you so much, Hallie! We’re so happy you had such a great experience with Ryan and Pablo and that your carpets came out looking great! We always want our customers to feel comfortable asking questions and confident in the work we’re doing. It was a pleasure taking care of your home in Fort Lauderdale, and we truly appreciate you choosing and trusting us. We’d love to help you again anytime! 😊
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Monica Vigna1 reviewiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
They were immediate, professional and thorough. They visited the school for an estimate and completed it on the same day. School area rugs were cleaned and deodorized. Amazing!!!!
Response from the owner · 2 months ago
Thank you so much, Monica! We loved being able to help get your preschool in Weston fresh and ready for the upcoming school year! Knowing the area rugs are clean and fresh for all the little ones makes us especially happy. We truly appreciate you trusting our team and are so glad we could get everything taken care of the same day. Wishing you, your staff, and all the kiddos an amazing school year ahead! 😊
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Kaitlyn Wallace4 reviewsiTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Could not recommend more! Booking was a breeze. The guys who arrived at the house were sooo kind, clear about pricing, very informative and all around incredible.
If you’re on the fence about hiring - just do it! Totally worth the money
Response from the owner · Edited 2 months ago
Thank you so much, Kaitlyn! And congratulations on your new home! 🏡 We’re so happy we could be a small part of getting everything ready for you. It means a lot to hear that booking was easy and that our team made you feel comfortable and well informed throughout the process. Thank you for trusting Dieter’s and for such an amazing recommendation. We’re always here whenever you need us in Coral Springs!
