Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers consistently report that the carpet and upholstery cleaning service is thorough, punctual, and professional, with results that restore fabrics to a like-new condition. Reviewers highlight reasonable pricing, clear communication, and the owner's personal attention to detail as key positives. However, one low-star review criticized the staff for poor communication due to a language barrier and using inappropriate cleaning methods, while a mixed review noted that the initial quoted price increased significantly upon arrival.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
262 Google reviews we collected
Phrases our text analysis found in 232 written reviews
Price verdicts customers left with their Google review
Middle half of what 22 customers paid ($170–$614) · gold mark = category median.
How often each topic comes up in the written reviews
We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He consistently does an outstanding job and leaves everything clean and perfectly organized when he is finished.”
“He was professional, kind, humble, and genuinely seemed to take pride in what he does.”
“I would highly recommend his services and will definitely be using him again!”
“He is always punctual, professional, friendly, and extremely careful with every detail.”
“He is so careful, so pleasant and his price is very reasonable.”
“Very professional, reliable, and paid attention to every detail.”
“They answered my call right away and explained that they provide the estimate after doing a walk-through.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired JJ's Carpet Cleaning Solutions for 8 kinds of job. Pick one to see what they paid and said.
Great service! They did an amazing job cleaning my carpets and furniture. Very professional, reliable, and paid attention to every detail. Everything looked clean and fresh when they were done. I definitely recommend JJ’s Carpet Cleaning Solutions!
JJ's Carpet Cleaning Solutions did an outstanding job on my three rugs! As a family-owned business, they bring a level of care and personal attention you just don't get from the big chains. My rugs came back looking practically brand new. Every stain gone, colors refreshed, and that "new rug" softness back. The…
Chris is awesome a hard worker and a great attention to detail highly recommend him and I was a carpet cleaner when I was a kid if u need your carpets clean his company is the one
⭐⭐⭐⭐⭐ I had a great experience with JJ’s Carpet Cleaning! They did an amazing job cleaning my area rug. The black and white colors look bright and refreshed again, and the rug looks beautiful against my furniture. I was especially impressed with how well they brought the white areas back to life. The owner’s…
I had a very positive experience with this company. The price they quoted me was reasonable. They arrived on time. They stuck with the price with no request for upgrades, etc.. They did an amazing job and made my carpets look beautiful, removing all heavy stains. It should be obvious for me above that I highly recommend this company
Chris is a young man who does incredibly good work. He is the consummate gentleman who truly cares about pleasing his customers to the Nth degree. He has been to our home numerous times to clean our carpets and furniture. When he leaves you are left with stunning like-new fabrics. He come highly recommended.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 54 | $170–$340 |
| Area rug cleaning | 41 | $176–$453 |
| Upholstery cleaning | 31 | $189–$377 |
| Carpet steam cleaning | 30 | $170–$371 |
| Pet stain & odor removal | 24 | $153–$366 |
| Drapes & curtain cleaning | 9 | $276–$838 |
| HVAC system maintenance | 8 | — |
| A/C system maintenance | 5 | — |
5.0 ★★★★★ 262 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
So friendly and professional. Chris did a great job cleaning our sectional sofa. He even found some lost treasures amongst the cushions!! Would definitely work with JJ’s Carpet Cleaning again!
We highly appreciate the review, we definitely take pride in our work treating every customer like family!
⭐⭐⭐⭐⭐ I had such a great experience! He did an absolutely amazing job and was incredibly thorough, paying attention to every little detail. He was professional, kind, humble, and genuinely seemed to take pride in what he does. Overall, a fantastic experience from start to finish! I would highly recommend his services and will definitely be using him again!
Thank you Lisa! Please tell all your friends about our amazing services.
Great job will recommend my friends and family
That's awsome Carlos! Really appreciate that for letting your friends and family about our family own business!
Excellent service. Understand what he is doing. Takes great care and provides a great finish. Very detailed oriented. Area rugs are new again. Great service
THANK YOU! WE APPRECIATE YOU
Chris is truly excellent at what he does. He is always punctual, professional, friendly, and extremely careful with every detail. The rugs he cleans for us are very expensive and require special treatment, and I completely trust his knowledge and expertise. He consistently does an outstanding job and leaves everything clean and perfectly organized when he is finished. I highly recommend Chris to anyone looking for exceptional, reliable, and high-quality rug cleaning services.
Thank you! Fernanda thanks for putting your in our business, hope to see you again in the near future for all your cleaning needs.
Great service! They did an amazing job cleaning my carpets and furniture. Very professional, reliable, and paid attention to every detail. Everything looked clean and fresh when they were done. I definitely recommend JJ’s Carpet Cleaning Solutions!
Thank you. MR. Castro appreciate the review was a pleasure satisfying all your cleaning needs. Please tell your friends and love ones about our fantastic services.
JJ's Carpet Cleaning Solutions did an outstanding job on my three rugs! As a family-owned business, they bring a level of care and personal attention you just don't get from the big chains. My rugs came back looking practically brand new. Every stain gone, colors refreshed, and that "new rug" softness back. The whole process was smooth from scheduling to pickup, and it's clear they take real pride in their work. Highly recommend them to anyone looking for trustworthy, quality carpet cleaning!
Chris is awesome a hard worker and a great attention to detail highly recommend him and I was a carpet cleaner when I was a kid if u need your carpets clean his company is the one
Awsome Robert! Thanks for trusting in us we will always be there for all your future cleaning needs!
⭐⭐⭐⭐⭐ I had a great experience with JJ’s Carpet Cleaning! They did an amazing job cleaning my area rug. The black and white colors look bright and refreshed again, and the rug looks beautiful against my furniture. I was especially impressed with how well they brought the white areas back to life. The owner’s customer service was absolutely impeccable. From start to finish, he was professional, courteous, attentive, and made sure I was completely satisfied with the service. That level of personal attention and care really stood out to me. I’m extremely pleased and would highly recommend JJ’s Carpet Cleaning to anyone looking for professional carpet or area rug cleaning. Excellent work and exceptional customer service! I will definitely be using them again.
THANK YOU! Marc glad your happy with the area rug cleaning we take pride in our services. Please share your experience with your friends and family. Wish nothing but the best for your beautiful family. ❤️
"Had J&J's Carpet Cleaning Solutions out for both a couch cleaning and carpet cleaning, and they did an excellent job on both. Chris and Stacey were extremely helpful and friendly throughout the whole process. Everything looked and felt so much fresher and cleaner afterward. Professional, thorough, and reliable — would definitely use them again and recommend them to anyone needing furniture or carpet cleaning done. Richard and Lisa Margate
Thank you! Richard you and your wife are awsome very happy to provide the service. We are here for all your cleaning needs!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
