Wedding photographer · Detroit, MI · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%93+14.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 143 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 46%
5.0★★★★★53 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Diffuse Media LLC five stars based on fifty-three reviews, with the owner responding to over half of them. Clients frequently cite punctual delivery, quick sneak peeks, and flexible pricing for wedding, fresh forty-eight, and family sessions. Recurring themes include the team's ability to make subjects comfortable, their professional communication, and their skill in capturing candid emotional moments. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 53 reviews (100% five-star).
Reviews on this page: 53 Google reviews (51 with written comments, 8 with photos).
Owner responses: the business replied to 57% of reviews.
Most recent review: May 27, 2026.
Service: Video Production Company serving Detroit, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Diffuse Media LLCVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Diffuse Media LLC: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Diffuse Media LLC: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Diffuse Media LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Diffuse Media LLC: 93/100 on this factor. Category median: 95.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Diffuse Media LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
5.0of 5
5 stars53100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
96%praise
Praise7496%
Complaints34%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2330%
Staff & attitude2026%
Speed & response1216%
Communication912%
Quality & results79%
Honesty & trust56%
Price & value11%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend Ashley to every single person ever!”
“If you are looking for a photographer who is not only talented but also puts her whole heart into her work, we cannot recommend Ashley enough.”
“She was professional, kind, and made us feel so comfortable in front of the camera.”
“Their quick turn around time, quality, and professionalism are the reason we will continue to book with Diffuse Media!”
MMadison7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Ashley and her team did an amazing job on my wedding. All my photos were delivered on time and in full. We even got a 100 photo sneak peak just a week after the wedding. I love the soft, light feel to the photos. The 8 hour photo video package was an amazing deal for the the quality. We had 2 photo shooters and 2…
AAlexandraLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We are beyond grateful that we chose Ashley at Diffuse Media to capture our wedding day. She was professional, kind, and made us feel so comfortable in front of the camera. From the little candid moments to the big, emotional highlights, she captured it all so beautifully.
The photos we’ve received are absolutely…
Wedding and engagement
KKatherine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We LOVED working with Ashley and Diffuse Media! Her pictures are stunning and captured so many precious moments on our special day! You could tell that she was a cheerleader for us that day and made us feel so special. I would recommend Ashley to every single person ever!
Wedding and engagement
EElizabeth3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Every single detail and emotion was captured by Ashley for my engagement photos and wedding. Her photography is STUNNING- all our photos look magical! I truly believe there was nothing left for her to capture from our day, she covered it all and then some! She is so calm and the perfect person to have next to you on a big day!!
KKenady9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Diffuse media is absolutely incredible! We did a “fresh 48” session for our newborn baby and I couldn’t be happier with how it turned out. We were so tired as new parents and Ashley made it seamless for us! We have such special memories now and I’ve already ordered a custom coffee table book to cherish these photos…
KKatlyn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ashley from Diffuse Media is the absolute sweetest soul. She captured photos of my son’s birth since my husband was unable to be there I really wanted that day documented for him (and all of us)! And just did an in home session for us. We only have a few sneak peaks so far and it’s already my favorite family…
Ashley and her team did an amazing job on my wedding. All my photos were delivered on time and in full. We even got a 100 photo sneak peak just a week after the wedding. I love the soft, light feel to the photos. The 8 hour photo video package was an amazing deal for the the quality. We had 2 photo shooters and 2 video shooters. Everyone was so friendly and easy to work with. Don't hesitate to book!
A
Alexandra ChristiansenLocal Guide · 15 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
We are beyond grateful that we chose Ashley at Diffuse Media to capture our wedding day. She was professional, kind, and made us feel so comfortable in front of the camera. From the little candid moments to the big, emotional highlights, she captured it all so beautifully.
The photos we’ve received are absolutely stunning. Memories we’re going to look back on and cherish for a lifetime. Every time we flip through them, we’re transported right back to those special moments.
If you are looking for a photographer who is not only talented but also puts her whole heart into her work, we cannot recommend Ashley enough. She truly gave us a gift we’ll treasure forever. Can't wait to hire her for every family photos from here on out!!!
Services: Wedding and engagement
K
Katherine4 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
We LOVED working with Ashley and Diffuse Media! Her pictures are stunning and captured so many precious moments on our special day! You could tell that she was a cheerleader for us that day and made us feel so special. I would recommend Ashley to every single person ever!
Services: Wedding and engagement
E
Elizabeth Campau3 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Every single detail and emotion was captured by Ashley for my engagement photos and wedding. Her photography is STUNNING- all our photos look magical! I truly believe there was nothing left for her to capture from our day, she covered it all and then some! She is so calm and the perfect person to have next to you on a big day!!
K
Kenady Multer9 reviewsiTotal number of Google reviews Kenady has written across all businesses on Google Maps, not just this one.
Diffuse media is absolutely incredible! We did a “fresh 48” session for our newborn baby and I couldn’t be happier with how it turned out. We were so tired as new parents and Ashley made it seamless for us! We have such special memories now and I’ve already ordered a custom coffee table book to cherish these photos forever! Can’t wait to use Diffuse media again for a future photoshoot!
K
Katlyn Koppitch3 reviewsiTotal number of Google reviews Katlyn has written across all businesses on Google Maps, not just this one.
Ashley from Diffuse Media is the absolute sweetest soul. She captured photos of my son’s birth since my husband was unable to be there I really wanted that day documented for him (and all of us)! And just did an in home session for us. We only have a few sneak peaks so far and it’s already my favorite family session. Ashley directed us in a way we were able to be authentic and captured the most organic moments. I will definitely recommend her (and her husband, Austin) to EVERYONE!
J
Jennifer Kosinski1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Ashley and Austin were our videographers for our wedding day and I can’t say enough good things about them! Our wedding video was one of the most important things to us and before we were even engaged, I had known I wanted them to do our wedding video, and they did not disappoint. I completely trusted them and we are absolutely obsessed with our wedding video. It was so special to watch it back, they truly captured the day exactly how we remembered it. I can’t even count how many compliments we have gotten from family and friends! Could not recommend them more! And they are the absolute sweetest people : )
N
Nicole LasharLocal Guide · 12 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Ashley from Diffuse Media is incredible! She photographed our second daughter’s Fresh 48 session in the hospital, and having our toddler there too, I wasn’t sure what to expect. But Ashley made everyone feel so at ease. She captured every emotion and moment—way beyond what I could have imagined. All the little details that blur after birth—the scrunchy toes, rosy cheeks, those raw, beautiful in-between moments—she got it all. We’ll cherish these photos forever. Highly, highly recommend!
Response from the owner · a year ago
Oh my gosh NICOLE!!!! You just made my entire week :') Thank you so so much for letting me capture such a sweet moment <3
S
Shelby MonnetteLocal Guide · 46 reviewsiTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Ashley did such an amazing job for our fresh 48 photos. I didn’t realize how much I would cherish those first moments and I’m so glad to have them captured. So kind and easy to work with.
Response from the owner · a year ago
Aww Madison I am SO happy that you had a great experience and I hope you loved the photos as much as I do :)
