Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Diffuse Media LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%93+14.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Diffuse Media LLC

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 143 video production companies · 5.0★ from 53 Google reviews

📞 Call (313) 474-2683Request a call backWebsite ↗

Report card

Percentile vs other video production companies (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Diffuse Media LLC is better than 99% of video production companies.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Diffuse Media LLC is better than 98% of video production companies.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Diffuse Media LLC is better than 100% of video production companies.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Diffuse Media LLC is better than 93% of video production companies.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Diffuse Media LLC is better than 100% of video production companies.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Diffuse Media LLC is better than —% of video production companies.–
—

Reviews for your job

Customers hired Diffuse Media LLC for 1 kinds of job.

Diffuse Media LLC for wedding and engagement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Wedding and engagement”

AlexandraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are beyond grateful that we chose Ashley at Diffuse Media to capture our wedding day. She was professional, kind, and made us feel so comfortable in front of the camera. From the little candid moments to the big, emotional highlights, she captured it all so beautifully. The photos we’ve received are absolutely…

Customer photo from Alexandra's reviewCustomer photo from Alexandra's reviewCustomer photo from Alexandra's reviewCustomer photo from Alexandra's review
Wedding and engagement
Katherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We LOVED working with Ashley and Diffuse Media! Her pictures are stunning and captured so many precious moments on our special day! You could tell that she was a cheerleader for us that day and made us feel so special. I would recommend Ashley to every single person ever!

Wedding and engagement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wedding and engagement2—

Compare with

RDS FILMS logoRDS FILMSExperts Score 99Detroit · 5.00★Popso ProductionsExperts Score 99Detroit · 5.00★Jacote Film LLC logoJacote Film LLCExperts Score 98Detroit · 5.00★