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Digital AVenue

Home automation company · Austin, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 35 home automation installersPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 41 Google reviews · 9 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Digital AVenue at a glance

Google reviewers rate Digital AVenue five out of five stars based on forty-one reviews, with no owner responses recorded. Customers frequently cite professional installation of audio, video, security, and networking systems, noting punctuality, clear communication, and fair pricing. Recurring themes include the team's ability to troubleshoot issues, explain technical details, and complete projects efficiently. No negative patterns or common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 41 reviews (98% five-star).
  • Reviews on this page: 41 Google reviews (28 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Home Automation Installer serving Austin, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other home automation installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction95Reliability95Craft & service98Value100Momentum100Replies to reviews–Satisfaction: 95 (median 95)Reliability: 95 (median 94)Craft & service: 98 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Digital AVenueHome Automation Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Digital AVenue: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Digital AVenue: 95/100 on this factor. Category median: 94.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Digital AVenue: 98/100 on this factor. Category median: 97.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Digital AVenue: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Digital AVenue: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–

Bar = this company · dark tick = category median.

Star ratings

41 Google reviews we collected

  • 5 stars4098%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise47100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3100%
  • Reasonable00%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1226%
  • Staff & attitude1123%
  • Would recommend1021%
  • Speed & response613%
  • Price & value49%
  • Communication36%
  • Honesty & trust12%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I received great service from this company, they installed an ethernet cable at my house across both floors, everything took less than two hours.”
  • “professional and got everything installed and working smoothly.”
  • “I 100% recommend them - especially if you have a more-complex-than-average implementation.”
  • “Punctual and professional, answered all my questions.”
  • “They do great work, are reasonably priced and explain everything so it's easy.”
  • “Awesome team and easy to work with.”
  • “…they installed is fully integrated, state-of-art and is rock solid reliable, with easy-to-understand utilities that allow me to monitor it myself.…”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Max7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Taras and his team were great. professional and got everything installed and working smoothly.

Andrei5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I received great service from this company, they installed an ethernet cable at my house across both floors, everything took less than two hours. Punctual and professional, answered all my questions. Highly recommend them.

TonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have a large property with a WiFi network, audio system, security system and cameras. If an issue arises they are just a phone call away to help troubleshoot. And, if need be, they are available on short notice to come to the property to fix the issue to get me up and running again. Thank you to everyone at…

Great price
BruceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Digital Avenue helped me install a new ALR screen in a dedicated movie room we have - they did a great job and while they were here found and fixed issues with our Dolby Atmos setup and helped cleanup my prior DIY job. Overall excellent service and great results!

SteveLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Digital Avenue redid my 15-year old home video security, firewall, wireless and ethernet networks. In addition to the typical family Internet applications, I run my business at this location. Taras and his team provided an outstanding experience. They were professional - treated my home with respect, and…

DaveM72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quality work completed in a timely and professional manner. Would do business with them again.

Photos

Customer reviews

5.0 ★★★★★ 41 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Max Cohen7 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Taras and his team were great. professional and got everything installed and working smoothly.

Maureen Gunderson7 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very clean and did a good job.

  • Price assessment: Great price
Andrei Vintu5 reviewsTotal number of Google reviews Andrei has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received great service from this company, they installed an ethernet cable at my house across both floors, everything took less than two hours. Punctual and professional, answered all my questions. Highly recommend them.

Derek Towne5 reviewsTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome team and easy to work with.

Tony BellLocal Guide · 21 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have a large property with a WiFi network, audio system, security system and cameras. If an issue arises they are just a phone call away to help troubleshoot. And, if need be, they are available on short notice to come to the property to fix the issue to get me up and running again. Thank you to everyone at Digital AVenue for your expertise and professionalism!

  • Price assessment: Great price
Bruce FLocal Guide · 20 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Digital Avenue helped me install a new ALR screen in a dedicated movie room we have - they did a great job and while they were here found and fixed issues with our Dolby Atmos setup and helped cleanup my prior DIY job. Overall excellent service and great results!

Steve DemarestLocal Guide · 38 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Digital Avenue redid my 15-year old home video security, firewall, wireless and ethernet networks. In addition to the typical family Internet applications, I run my business at this location. Taras and his team provided an outstanding experience. They were professional - treated my home with respect, and creative about solving challenges. The technology they installed is fully integrated, state-of-art and is rock solid reliable, with easy-to-understand utilities that allow me to monitor it myself. I 100% recommend them - especially if you have a more-complex-than-average implementation.

David Hopper12 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome AV and home network crew!

DaveM72 reviewsTotal number of Google reviews DaveM7 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality work completed in a timely and professional manner. Would do business with them again.

Allan Teitelbaum10 reviewsTotal number of Google reviews Allan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for your prompt service and attention to detail. Highly recommend Digital Avenue for your video/audio needs!

Digital AVenue on Google Maps →

Business details