Experts Reviews · Company report
Dignity Plumbers Service & Water Softeners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Dignity Plumbers Service & Water Softeners

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 935 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dignity Plumbers Service & Water Softeners is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dignity Plumbers Service & Water Softeners is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dignity Plumbers Service & Water Softeners is better than 98% of drain cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dignity Plumbers Service & Water Softeners is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dignity Plumbers Service & Water Softeners is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dignity Plumbers Service & Water Softeners is better than 98% of drain cleaning services.A
98

Reviews for your job

Customers hired Dignity Plumbers Service & Water Softeners for 8 kinds of job.

Dignity Plumbers Service & Water Softeners for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$596
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Water heater repair” · showing 20

Adrian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent service from Estevan and team at Dignity. They diligently performed troubleshooting and numerous tech support calls with the water heater manufacturer until they were able to identify what the issue was. Prompt, professional and always take my calls. Will continue to use Dignity whenever plumbing issues arise. Thank you!

Reasonable priceWater heater repair
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a wonderful experience with our technician Sean...he knew exactly what we needed done..and I was completely confident in him.. the job was finished in no time.. Excellent customer service. Highly recommend.

Paid $1–200Reasonable priceWater heater repair
Samara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joel provided great service. He was timely and efficient. My water heater is working great!

Water heater repair
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

It's always a relief when they come fix whatever is going on....thank you for your prompt and good service.

Paid $400–500Reasonable priceWater heater repair
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bryan was very professional. Completed my install of new water heater.

Paid $1,000+Reasonable priceWater heater repair
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Pete was excellent. Very nice individual and certainly knows what he’s doing! Will use your company again, thanks.

Paid $100–200Great priceToilet installationWater heater repair+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came on time, did excellent work, professional and fair price. Will use again

Paid $300–400Reasonable priceOutdoor plumbing system repairWater heater repairService not listed
kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did a great job. kept me informed throughout the process. quick and easy

Water tank installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Aisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I appreciate how quickly they respond and how they take the time to explain the issue and potential causes. I’m a repeat customer and will continue to use them for my plumbing needs.

Water heater installationWater heater repair+ Responsiveness+ Professionalism+ Value
Dirk2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Estevan was GREAT to work with! I would recommend him to anyone. Thanks for working on our remodel. You will be back for the next project.

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Value
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The only plumber I will ever call. Excellent service

Water heater repair+ Responsiveness+ Punctuality+ Quality
brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They've done a bunch of work on our house from minor to major...Excellent!!!!

Garbage disposal installationToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

always professional and knows their stuff

Plumbing leak detectionPlumbing pipe repairWater heater repair
BrianLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Installed new Water Heater

Water heater repair+ Quality
Gir3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reliable, responsive, affordable, and awesome as always

Garbage disposal installationToilet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work. Prompt. Great people to work with . Recommend them highly

Faucet repairWater heater repair
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Estevan. He was very professional, timely, and trustworthy. He provided a detailed explanation of my situation and what it would take to repair. I could tell he was very knowledgeable. First time at my house was after hours because it was an emergency, then he was back promptly the next morning. Thank you!

Faucet repairWater heater repairService not listed+ Responsiveness+ Punctuality+ Professionalism
Mitchell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, great work, fast, trustworthy

Plumbing leak repairWater heater repair+ Responsiveness+ Punctuality+ Quality
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremy was great! On time, thorough, and professional, all for a really good value! They are now my go-to Plumber when I need one! ~ John

Water heater repair+ Responsiveness+ Punctuality+ Quality
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Thanks for coming and fixing the heater.

Water heater repair+ Professionalism

Show more water heater repair reviews (7 more) →

Price

$429-15% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 53%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair81$239–$680
Plumbing pipe repair64$353–$1.4k
Water heater installation61$1.2k–$2.5k
Faucet installation52$340–$867
Faucet repair48$228–$585
Plumbing leak detection45$205–$630
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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