Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts

Experts Reviews · Company report
Diligent tree service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Diligent tree service

Lake Havasu City, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 39 tree trimming services · 4.9★ from 136 Google reviews

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Report card

Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Diligent tree service is better than 96% of tree trimming services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Diligent tree service is better than 92% of tree trimming services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Diligent tree service is better than 85% of tree trimming services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Diligent tree service is better than 94% of tree trimming services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Diligent tree service is better than 100% of tree trimming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Diligent tree service is better than 100% of tree trimming services.A
100

Reviews for your job

Customers hired Diligent tree service for 4 kinds of job.

Diligent tree service for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Tree trimming & pruning”

RobertLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The guys at diligent went above and beyond to make sure our landscaping was perfect. And also cleaned up our neighbors yard as well from our messy leaves and branches.

Reasonable priceTree trimming & pruning
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They trimmed our oleanders today and they were very quick to get the job done, extremely reasonable price. Will definitely have them back.

Great priceTree trimming & pruning
Terre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Transformed our courtyard full of boulders, crumbled concrete & tree stump into a safe beautiful enjoyable spot. Their crew's were nice & always respectful, cleaned up the areas daily. Pricing extremely reasonable for all the hard work. Will call them for any yard work needed.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
jeremy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome work, fast, and cleaned up everything. Best company for tree services.

Great priceTree stump grindingTree stump removalTree trimming & pruning
#Misfit4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The whole process from getting an estimate and getting on their schedule was very easy and quick. They returned messages promptly and showed up when they said they would. Price was service was great as well. We didn’t even have to be home to get all taken care of. We will definitely be using their services again.

Reasonable priceTree trimming & pruning
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have used Diligent for quite a few years now for different jobs. Always professional and makes sure it is all done as expected. Highly recommend.

Reasonable priceTree trimming & pruningTree removalService not listed
ScottLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sean and his team did a great job. The project was done early with no issues. They did a great cleanup. I would use them for any tree removal, trimming and clean up services

Great priceTree trimming & pruningTree removal
NOAHLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good guys . I’ve used Diligent now two years in a row every time they return the call, pencil you in whether it’s a couple weeks down the line, or a month. Then they actually show up 👍🏼

Customer photo from NOAH's review
Tree trimming & pruning
Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have been using diligent tree service for a few years now. They always show up on time and do a great job. Great company and even better service.

Reasonable priceTree trimming & pruning
Muggs4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much to Diligent Tree service. You guys showed up 10 minutes before your scheduled time. Which is very impressive. Your workers were hard-working Diligent workers. They completed the job in a timely manner and cleaned everything up to a T. Love this company

Tree trimming & pruning
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Whenever I text Shawn for service, he responds back usually within the hour with a date his team is available. The guys are always on time, quick to get the job done, but do amazing work! There's never anything left behind for me to clean up. I would recommend this Co over all others in LHC, as I have used a few in the past.

Reasonable priceTree trimming & pruning
Deanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Workers showed up on time and did a very good job. The clean up was top notch.

Tree trimming & pruning
Tommy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job!!!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did exactly as they said they would in the time they said they would and they did an excellent job and cleaned up very well. I was very pleased. Great job!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Phipps2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning16—
Tree removal4—
Tree stump grinding3—
Tree stump removal2—

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