Fantastic work by Paulie, Justin, and their entire crew! Everyone was so courteous, thorough and professional. Thank you!

Dillon Tree Service
Dillon Tree Service at a glance
Customers frequently highlight the company's punctuality, professional communication, and thorough cleanup after tree removal or trimming services. Many reviewers note that the crew uses cranes to handle large trees safely and efficiently while maintaining reasonable pricing. However, a pattern of criticism exists regarding scheduling reliability and phone etiquette, with some clients reporting missed appointments without notice or rude interactions during initial estimate requests.
- Google rating: 5.0 out of 5 from 369 reviews (98% five-star).
- Reviews on this page: 369 Google reviews (329 with written comments, 25 with photos).
- Owner responses: the business replied to 23% of reviews.
- Most recent review: October 22, 2026.
- Service: Stump Removal Service serving Worcester, Massachusetts.
Data from Google, last updated October 27, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
369 Google reviews we collected
- 5 stars36398%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 329 written reviews
- Praise82498%
- Complaints142%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1059%
- Reasonable635%
- Overpriced00%
- Not sure16%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude18923%
- Speed & response16720%
- Would recommend14417%
- Price & value14317%
- Quality & results14217%
- Communication354%
- Honesty & trust182%
What customers talk about
We read 329 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone was so courteous, thorough and professional.”
“The woman who picked up the phone was rude and complained about how far was and talked about gas prices.”
“Although the job required a crane, the work was done efficiently and professionally.”
“I’d definitely use this company again and I highly recommend!”
“I cannot recommend them enough for everything trees.”
“I feel Dillon charged a very reasonable / fair price for the tree service they delivered, using a big crew, lots of amazing equipment (including a 40…”
“A bit pricey, but it’s nice to work with a company with a great reputation, which is well deserved.”
“Fantastic work by Paulie, Justin, and their entire crew!”
“Absolutely horrible service.”
“From the initial quote through the job being done there was excellent communication, recommendations and an understanding of what we were looking for.”
“We had a very complicated job of removing a large tree and branches from hard to reach area of our lawn.”
“If you're looking for a reliable tree service with the right equipment and expertise for big jobs, I highly recommend Dillon Tree Services!”
People customers mention
- Mike 25 reviews
- Tim 8 reviews
- John 8 reviews
- Barbara 8 reviews
- Dillion 4 reviews
- Shrewsbury 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dillon Tree Service for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Fantastic work by Paulie, Justin, and their entire crew! Everyone was so courteous, thorough and professional. Thank you!
As always, Dillon Tree Service performed above expectations. Although the job required a crane, the work was done efficiently and professionally. I am extremely satisfied with their work.
Dillon Tree did a fantastic job! From the initial quote through the job being done there was excellent communication, recommendations and an understanding of what we were looking for. The crew was great - Justin checked in with us at various points to make sure the tree trimming was what we wanted, and they made…
Wonderful experience working with Dillon Tree Service! Everyone I spoke with was knowledgeable, professional and kind. The company is very responsive! We had several trees removed and others trimmed from our new construction property. The team did a great job and the clean up was thorough. They strive for 100%…
Dillon Tree Services did an outstanding job removing a huge sugar maple tree from our property using a crane. The entire crew was professional, skilled, and organized from start to finish. They handled a challenging job safely and efficiently, and it was impressive to watch how smoothly everything went. They took…
Company did a great job. On time to look at the site, then prompt to provide a proposal electronically. The crew arrived promptly on job day and provided clear communication throughout. Clean-up was thorough. All around good value. Will definitely hire this company again!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 196 | — |
| Tree trimming & pruning | 108 | — |
| Tree stump removal | 35 | — |
| Tree stump grinding | 22 | — |
| Cabling & bracing | 7 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 369 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
As always, Dillon Tree Service performed above expectations. Although the job required a crane, the work was done efficiently and professionally. I am extremely satisfied with their work.
Dillon Tree did a fantastic job! From the initial quote through the job being done there was excellent communication, recommendations and an understanding of what we were looking for. The crew was great - Justin checked in with us at various points to make sure the tree trimming was what we wanted, and they made quick work of the trees being taken down. Highly recommend!
- Price assessment: Great price
- Services: Tree trimming & pruning, Tree removal
Wonderful experience working with Dillon Tree Service! Everyone I spoke with was knowledgeable, professional and kind. The company is very responsive! We had several trees removed and others trimmed from our new construction property. The team did a great job and the clean up was thorough. They strive for 100% customer satisfaction! I’d definitely use this company again and I highly recommend! Thank you for all your hard work and for a job well done!
- Services: Tree trimming & pruning
Dillon Tree Services did an outstanding job removing a huge sugar maple tree from our property using a crane. The entire crew was professional, skilled, and organized from start to finish. They handled a challenging job safely and efficiently, and it was impressive to watch how smoothly everything went. They took great care to protect our property, cleaned up thoroughly when they were finished, and left the yard looking great. If you're looking for a reliable tree service with the right equipment and expertise for big jobs, I highly recommend Dillon Tree Services!
- Services: Tree removal
Company did a great job. On time to look at the site, then prompt to provide a proposal electronically. The crew arrived promptly on job day and provided clear communication throughout. Clean-up was thorough. All around good value. Will definitely hire this company again!
- Price assessment: Reasonable price
- Services: Tree trimming & pruning
Five star review, crew very considerate, and professional. Highly recommend
- Price assessment: Great price
I wish I could provide 6 stars to Dillon. From the very start, they were the most professional tree service company of those I had quote my job. I didn't even have to ask for their insurance information, right after their quote, they had their agent send me their COI including my name/address on it as well (which you want). I had to chase that information from the other companies that quoted the work. Their team took out a very tricky huge tree that was in my back yard threatening my house. They were swift and yet amazingly careful, clearly talented, hardworking, friendly. They figured out how to locate their crane and bucket truck and maneuvered them into position (very tricky in my driveway), then proceeded to take huge sections of the tree, using the crane, smoothly!, over the top of my house, for processing at the end of my driveway. Incredible crew, worked very hard, workers keeping the yard clean simultaneously, cleaned up after wards too. I feel Dillon charged a very reasonable / fair price for the tree service they delivered, using a big crew, lots of amazing equipment (including a 40 ton crane, that alone was a trip!). I am extremely happy with every aspect of the job they performed for me.
- Price assessment: Reasonable price
- Services: Tree removal
Absolutely fantastic service, the crew went and beyond in both taking down and trimming several trees, and the cleanup. Thank you for all your work.
- Price assessment: Great price
- Services: Tree trimming & pruning, Tree removal
Dillon Tree is a great, family owned business! Several trees were removed from our property today using their crane service because of close power lines. They came on time, trees were taken down perfectly, our yard was totally cleaned up and their price was affordable. Watching the Dillon crew do their work, I was impressed by their attention to detail and the safety precautions they used. Very happy with the work they did today! Helen Kvaracein
- Price assessment: Reasonable price
- Services: Tree removal
Business details
- Address: 144 Hartford Tpke, Shrewsbury, MA 01545
- Phone: (508) 209-5674
- Website: dillontree.com
- Service area: Worcester, MA