Analyzing 8,131,4748.1M ReviewsFor 22,99923K Experts

Experts Reviews · Company report
Dillon Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Dillon Tree Service

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 369 Google reviews

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Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dillon Tree Service is better than 95% of stump removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dillon Tree Service is better than 88% of stump removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dillon Tree Service is better than 84% of stump removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dillon Tree Service is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dillon Tree Service is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dillon Tree Service is better than 50% of stump removal services.C
50

Reviews for your job

Customers hired Dillon Tree Service for 5 kinds of job.

Dillon Tree Service for cabling & bracing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabling & bracing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11

All 7 Google reviews tagged “Cabling & bracing”

Lakeview4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service and phenomenal pricing. Very highly recommend with any crane job!

Great priceCabling & bracingTree stump removalTree trimming & pruning
Georgia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dead tree in neighbors yard with large half hanging over my house. John Dillon gave me a good estimate and the job done was excellent. Would recommend Dillon tree to everyone.

Cabling & bracingTree removal+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

SUPERIOR AND PROMPT SERVICE. VERY PROFESSIONAL CREW FROM TREE REMOVAL AND CLEANUP.

Cabling & bracingTree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dillon Tree Services removed several trees for us as well as tree trimming and cabling. They were very professional, completed the work quickly and meticulously cleaned up afterwards. I highly recommend there services.

Cabling & bracingTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dillon Tree Services is an extremely qualified company! John Dillon and his team of arborists did an amazing job trimming and pruning many overgrown trees around our home. We are very happy with their work and would highly recommend them. Thank you!

Cabling & bracingTree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great working with them. Knowledgable, on-time and the work was completed quickly and as expected!

Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Dillon team was outstanding. The men were so co-ordinated in the difficult process of removing trees from the yard. The team set up equipment respecting our landscaped lawn, worked meticulously and safely removing tree after tree, lifting them with a crane to our driveway where the trees were ground, cut, and or…

Cabling & bracingTree removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 35%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal196—
Tree trimming & pruning108—
Tree stump removal35—
Tree stump grinding22—
Cabling & bracing7—

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