Experts Reviews · Company report
Dillon Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Dillon Tree Service

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 369 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dillon Tree Service is better than 95% of stump removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dillon Tree Service is better than 88% of stump removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dillon Tree Service is better than 84% of stump removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dillon Tree Service is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dillon Tree Service is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dillon Tree Service is better than 50% of stump removal services.C
50

Reviews for your job

Customers hired Dillon Tree Service for 5 kinds of job.

Dillon Tree Service for tree removal

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Jobs reviewedHow many Google reviews are tagged with this job.196
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 196 Google reviews tagged “Tree removal” · showing 20

Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dillon Tree did a fantastic job! From the initial quote through the job being done there was excellent communication, recommendations and an understanding of what we were looking for. The crew was great - Justin checked in with us at various points to make sure the tree trimming was what we wanted, and they made…

Great priceTree trimming & pruningTree removal
Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dillon Tree Services did an outstanding job removing a huge sugar maple tree from our property using a crane. The entire crew was professional, skilled, and organized from start to finish. They handled a challenging job safely and efficiently, and it was impressive to watch how smoothly everything went. They took…

Tree removal
JosephLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I wish I could provide 6 stars to Dillon. From the very start, they were the most professional tree service company of those I had quote my job. I didn't even have to ask for their insurance information, right after their quote, they had their agent send me their COI including my name/address on it as well (which…

Reasonable priceTree removal
ElliotLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely fantastic service, the crew went and beyond in both taking down and trimming several trees, and the cleanup. Thank you for all your work.

Great priceTree trimming & pruningTree removal
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dillon Tree is a great, family owned business! Several trees were removed from our property today using their crane service because of close power lines. They came on time, trees were taken down perfectly, our yard was totally cleaned up and their price was affordable. Watching the Dillon crew do their work, I…

Reasonable priceTree removal
ColeLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My wife and I needed a pussy-willow tree removed from our yard as it was dying. Dillion was prompt, friendly and more than reasonable with their given estimate. I love that it’s a family run business and you can tell by their hospitality. I got 2 other quotes that were way above what Dillion had quoted me. Highly…

Great priceTree removal
Lakeview4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service and phenomenal pricing. Very highly recommend with any crane job!

Great priceCabling & bracingTree stump removalTree trimming & pruning
Athena23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I watched Dillon remove my neighbors tree this morning. Wow! Their team comes in like a well oiled machine! Very impressive!

Not sureTree stump grindingTree removal
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am very pleased I chose Dillon Tree Service. We had a sticky situation with a level-100 Karen of a neighbor whose trees were out of control onto my property. Dillon Tree dealt with her concerns in a very professional manner and made the trees look immeasurable better on her side and mine. For all the work they…

Great priceTree trimming & pruningTree removal
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent quality work! Followed our work requests and cleaned all debris, including leave blowing.

Great priceTree trimming & pruningTree removal
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys are some of if not the best Tree service in the great state of Massachusetts, maybe even New England. These guys took a hundred foot oak down in less than half a day. No injuries, no damage, just pure simple, a job well done. Came and left the yard the same but took the tree with em'. #DillonTreerealllllgoooooddd God bless Dillon Tree

Great priceTree removal
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dillon Tree Service was hired to remove a very large pine tree that fell onto our roof. They arrived on time, worked quickly and professionally, carefully using their large crane to remove the tree safely from the roof. They quickly chipped the entire tree, and cleaned up the remaining debris from the roof and yard.…

Customer photo from Nancy's review
Tree removal
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike and his crew did an amazing job removing a very large black walnut tree extremely close to my home and power lines. I would highly recommend Dillon Tree Service. Very skilled professionals and friendly. I know I will be reaching out when needed. Thanks again for the amazing work!

Reasonable priceTree removal
Chet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They took all precautions to protect my home and neighbors The workers were awesome people.Mike Dillon was easy to talk with and answer all my concerns very Professional with his plan for removing the huge Pine trees.

Great priceTree removal
Georgia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dead tree in neighbors yard with large half hanging over my house. John Dillon gave me a good estimate and the job done was excellent. Would recommend Dillon tree to everyone.

Cabling & bracingTree removal+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dillon tree service came out quickly to estimate my job and talked through some options. They even pointed out totally unrelated items I should have someone come out to look at. They sent an estimate quickly and were able to get me on the schedule in a very reasonable amount of time. They sent 4 people to handle the…

Tree removalTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Dillon Tree Service for a significant and complex tree removal project. Mike Dillon and his team did an amazing job taking down 11 large trees on our property which abuts several neighbors, surrounding fences, electrical wires, and homes--all within close proximity. They delivered everything as promised;…

Tree removal+ Responsiveness+ Punctuality+ Quality
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dillon Tree did excellent work removing four trees in a hard to get location. Everyone showed at the appointed time and got right to work. They left site completely clean including sweeping saw dust off the roadway. Price was reasonable.

Tree removal+ Responsiveness+ Punctuality+ Quality
MarissaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his team were nothing but helpful and professional! Clearly, hospitality and great service is the cornerstone of their business! We will recommend Dillions Tree Services to everyone! Best The Masons

Tree stump removalTree removalTree stump grinding+ Quality+ Value
Meghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't recommend Dillon tree enough! They came out quickly for a quote we asked for, but also identified other problem areas without putting any pressure on us to do the additonal work. They were prompt, professional, and cleaned everything up so nicely you wouldn't have known they were there. They even asked me to…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 35%Overpriced 0%Not sure 6%

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