Experts Reviews · Company report
Dillon Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Dillon Tree Service

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 369 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dillon Tree Service is better than 95% of stump removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dillon Tree Service is better than 88% of stump removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dillon Tree Service is better than 84% of stump removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dillon Tree Service is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dillon Tree Service is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dillon Tree Service is better than 50% of stump removal services.C
50

Reviews for your job

Customers hired Dillon Tree Service for 5 kinds of job.

Dillon Tree Service for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.108
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 108 Google reviews tagged “Tree trimming & pruning” · showing 20

Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dillon Tree did a fantastic job! From the initial quote through the job being done there was excellent communication, recommendations and an understanding of what we were looking for. The crew was great - Justin checked in with us at various points to make sure the tree trimming was what we wanted, and they made…

Great priceTree trimming & pruningTree removal
Kristy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful experience working with Dillon Tree Service! Everyone I spoke with was knowledgeable, professional and kind. The company is very responsive! We had several trees removed and others trimmed from our new construction property. The team did a great job and the clean up was thorough. They strive for 100%…

Tree trimming & pruning
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Company did a great job. On time to look at the site, then prompt to provide a proposal electronically. The crew arrived promptly on job day and provided clear communication throughout. Clean-up was thorough. All around good value. Will definitely hire this company again!

Reasonable priceTree trimming & pruning
ElliotLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely fantastic service, the crew went and beyond in both taking down and trimming several trees, and the cleanup. Thank you for all your work.

Great priceTree trimming & pruningTree removal
Lakeview4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service and phenomenal pricing. Very highly recommend with any crane job!

Great priceCabling & bracingTree stump removalTree trimming & pruning
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am very pleased I chose Dillon Tree Service. We had a sticky situation with a level-100 Karen of a neighbor whose trees were out of control onto my property. Dillon Tree dealt with her concerns in a very professional manner and made the trees look immeasurable better on her side and mine. For all the work they…

Great priceTree trimming & pruningTree removal
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent quality work! Followed our work requests and cleaned all debris, including leave blowing.

Great priceTree trimming & pruningTree removal
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dillon did a great job pruning a dogwood tree that is very close to our house. Communication was excellent and service (both the estimate and the work) was prompt, courteous and professional. We will use them again!

Reasonable priceTree trimming & pruning
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dillon Tree Service’s did a spectacular job trimming the trees on my property. They had state of the art equipment. They were extremely careful of my fence and when they were finished, they cleaned up all the debris in the yard. I highly recommend Dillon Tree Service who is a local company in Shrewsbury Massachusetts.

Reasonable priceTree trimming & pruning
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came out for a tree pruning quote within two days to give a quote, the quote was 40% less than my other quote, and they scheduled the tree pruning the next week. The guys were efficient, did a great job, and then cleaned up everything. It was an excellent experience from start to finish - I highly recommend!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dillon tree service came out quickly to estimate my job and talked through some options. They even pointed out totally unrelated items I should have someone come out to look at. They sent an estimate quickly and were able to get me on the schedule in a very reasonable amount of time. They sent 4 people to handle the…

Tree removalTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Meghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't recommend Dillon tree enough! They came out quickly for a quote we asked for, but also identified other problem areas without putting any pressure on us to do the additonal work. They were prompt, professional, and cleaned everything up so nicely you wouldn't have known they were there. They even asked me to…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dillon Tree Service did a great job! I would highly recommend. Very professional and worry free tree removal.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dillon's provides very professional, honest, quality service. They do what is right by their customers and offer solid expertise. The day of the job, the crew was prompt, friendly, and efficient. We highly recommend them for any of your tree/shrub needs!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding company to work with! Exceptional customer service fair pricing and great job!

Tree trimming & pruning
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

SUPERIOR AND PROMPT SERVICE. VERY PROFESSIONAL CREW FROM TREE REMOVAL AND CLEANUP.

Cabling & bracingTree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First off it was impressive to see them rolling in with all their large equipment all clean and well maintained! They arrived on time and John Dillon was very thorough walking the job site with me to make sure we were on the same page with what was to be done. Most importantly when it was realized that couple…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Dillon Tree Services twice in the last two years. Once for removing three large pine trees & stump grinding and more recently for pruning services. Both times they were professional, responsive, had quick turnaround and at a great price. Very happy with the work and highly recommend!

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dillon Tree Service removed many large tree limbs from trees on my property. To accomplish the selected limb cutting, where there is no room for error due to the close proximity of wires, my house, and neighbors’ property, the Dillon Tree Service team accomplished their tasks superbly. Throughout our business transaction I was kept well informed.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Claire4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew was awesome, meticulous, precision cutting at it’s best. Highly recommend and would definitely use Dillon Tree Services again!

Tree trimming & pruning+ Punctuality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 35%Overpriced 0%Not sure 6%

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