Real estate agency · Revere, MA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%90+13.7Craft & service penalty98−0.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 74 property management companiesiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★69 Google reviews
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Dina's Realty LLC holds a 5.0 rating from 69 Google reviews, with the owner responding to 99% of feedback. Customers consistently describe the agency as professional, responsive, and knowledgeable, noting that staff provide detailed communication and guidance for buying, selling, and renting properties. Reviewers highlight the team's patience, attention to detail, and ability to manage complex transactions smoothly, including notary services and long-term client relationships. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 69 reviews (99% five-star).
Reviews on this page: 70 Google reviews (67 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: August 29, 2026.
Service: Property Management Company serving Revere, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other property management companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Dina's Realty, LLCProperty Management Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dina's Realty, LLC: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dina's Realty, LLC: 95/100 on this factor. Category median: 75.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dina's Realty, LLC: 98/100 on this factor. Category median: 96.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dina's Realty, LLC: 90/100 on this factor. Category median: 90.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dina's Realty, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
70 Google reviews we collected
5.0of 5
5 stars6999%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
100%praise
Praise156100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4730%
Would recommend3321%
Quality & results2315%
Speed & response2013%
Honesty & trust2013%
Communication117%
Price & value21%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“To outstanding listing pictures that she paid a professional photographer to do (fully from her pocket) and open house management, follow up showings,…”
“I would highly recommend this realty company to anyone looking to buy or sell a home!”
“Throughout the whole process Yadira also did an excellent job in communicating transparently on many email chains with us as the owners, our closing a…”
“…the 2 issues brought up during the inspection and got the P&S signed on time (with 2 items to be fixed properly documented).…”
“From start to finish, everyone was professional, knowledgeable, responsive, and genuinely caring.”
“She simply went above and beyond in her approach, care, promptness and detailed communication.”
“They are courteous, responsive, and more than fair in all that they do.”
People customers mention
Milena6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLauren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We LOVE Dina’s Realty. We had such a wonderful experience working with this realty company! From start to finish, everyone was professional, knowledgeable, responsive, and genuinely caring. They made what could have been a stressful process feel smooth and manageable, and they were always available to answer…
VViktor11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Working with Dina's Realty was a great experience from start to finish. Dina was knowledgeable, responsive, and always available to answer our questions. She made the entire buying process smooth and stress-free. I highly recommend Dina's Realty to anyone looking for a trustworthy and professional real estate team
PPaula12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I definitely recommend Dina's Realty! They are friendly and responsive. Their professionalism and attention to detail really made the difference.
JJihane12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had nothing but pleasurable experience with Dina‘s Realty. They are the definition of professionalism and good service. I highly
recommend them!!!
SSabrina9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Professional, caring, and experienced realty group who exceeded my expectations!
DDiane3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
What truly sets Dina apart is her honesty, integrity, and genuine kindness. She truly cares about her clients and goes above and beyond to ensure they feel informed, supported, and confident every step of the way.
I trust Dina and her team completely and have full confidence in their expertise and dedication. I…
We loved working with Yadira Santiago as a realtor to sell our condo in Revere. She simply went above and beyond in her approach, care, promptness and detailed communication. As out of state owners of the condo, we simply couldn't be there for every step, so Yadira stepped in to truly represent us.
She was excellent in all phases of this sale process:
From the initial responses on property valuation and listing strategy (where she provided comparable sales, neighborhood facts and listing options, but still listened to our feedback and incorporated our ideas into the process, including pricing), to the initial unit walkthrough with detailed feedback and suggested improvements - which we did, all of them...and it made a difference. To outstanding listing pictures that she paid a professional photographer to do (fully from her pocket) and open house management, follow up showings, negotiations, and finally our offer acceptance at full asking price.
Once Yadira helped us get a quality offer and we accepted, that was only the 1/2 way line. From there she helped us with the buyer's property inspection process and communication between both closing attorneys and buyer's agent - we agreed to fix the 2 issues brought up during the inspection and got the P&S signed on time (with 2 items to be fixed properly documented).
Yadira was then also clutch in final stages in getting the Smoke Alarm Certificates from the Revere Fire Department. This was a painstaking 4 step process since some common area updates needed to be made promptly, which required detailed communication to enable proper permit filings and her coming to the property multiple times for walk throughs with electrician, handyman and then final inspections. Even with all of the above, we closed on time w/o need for extensions.
Throughout the whole process Yadira also did an excellent job in communicating transparently on many email chains with us as the owners, our closing attorney and all other parties involved. It was a great feeling to know exactly where the process stood at every single stage.
We will definitely use Yadira's RE agent services in the future!
Response from the owner · 2 months ago
Dear Andrei. Thank you so much for the detailed review about your transaction and Yadira. We are so lucky to have her and your words mean a lot! Thank you. It was wonderful to work with you on this transaction and we are grateful for your time, business, and trust. Thank you!!
L
Lauren Hardy2 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
We LOVE Dina’s Realty. We had such a wonderful experience working with this realty company! From start to finish, everyone was professional, knowledgeable, responsive, and genuinely caring. They made what could have been a stressful process feel smooth and manageable, and they were always available to answer questions and guide us through each step.
We truly felt like we were more than just clients—we felt heard, supported, and valued throughout the entire experience. Their attention to detail and commitment to making sure everything went smoothly really stood out.
I would highly recommend this realty company to anyone looking to buy or sell a home! We couldn’t have asked for a better experience and are incredibly grateful for all of their help.
If it were possible, I would give them more than 5 stars! It was an honor to work with Dina!!
Response from the owner · 2 months ago
Thank you so much, Lauren! It was a pleasure to work with you and your family!!
V
Viktor11 reviewsiTotal number of Google reviews Viktor has written across all businesses on Google Maps, not just this one.
Working with Dina's Realty was a great experience from start to finish. Dina was knowledgeable, responsive, and always available to answer our questions. She made the entire buying process smooth and stress-free. I highly recommend Dina's Realty to anyone looking for a trustworthy and professional real estate team
Response from the owner · 2 months ago
Thank you so much, Viktor, for taking the time to leave us a review and for your kind words. It was a pleasure working with you and your family, and I look forward to many more transactions together. I truly appreciate your continued support, referrals, and business. Thank you again!
P
Paula Kien12 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
I had nothing but pleasurable experience with Dina‘s Realty. They are the definition of professionalism and good service. I highly
recommend them!!!
Response from the owner · 2 months ago
Thank you so much, Jihane. We appreciate your time and support. Thank you for the kind words. We take great pride in serving our community and your review means a lot. Thank you.
A
Adis Katadzic1 reviewiTotal number of Google reviews Adis has written across all businesses on Google Maps, not just this one.
What truly sets Dina apart is her honesty, integrity, and genuine kindness. She truly cares about her clients and goes above and beyond to ensure they feel informed, supported, and confident every step of the way.
I trust Dina and her team completely and have full confidence in their expertise and dedication. I highly recommend Dina to anyone looking to buy or sell a home and will continue to refer her to my family, friends, and colleagues without hesitation.
Response from the owner · 3 months ago
Thank you so much for the kind words, Diane! It truly means a lot to hear that from you. We love working with you and all your referrals and appreciate the support. Thank you so much!
L
Laura rincon5 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I recently connected with Maritza one of the team members at Dina’s Realty, I had a few questions on the home buying process and she was very helpful in answering them and providing many resources to get my home buying process started!
Response from the owner · 5 months ago
Thank you so much for the review, Laura. It was a pleasure speaking with you!! We look forward helping you with your home purchase.
