Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Dipman Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Dipman Auto Service

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,191 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dipman Auto Service is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dipman Auto Service is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dipman Auto Service is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dipman Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Dipman Auto Service for 8 kinds of job.

Dipman Auto Service for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.65
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 51

All 17 Google reviews tagged “Auto brake repair”

Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Awesome Staff. Exemplary service!

Auto brake repairAuto brake replacementAuto tire replacement
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dipman Auto has always done a great job with repairs to our vehicles! They have fair pricing and the repairs are always completed in a timely manner!

A/C installation & repairAuto A/C replacementAuto brake repair
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dipmans is my only choice for auto service. They do excellent work . The staff is knowledgeable and trustworthy. Car trouble disrupts my life. Staff at Dipmans always make the repair easy. I am glad I found them!

Auto battery maintenanceAuto brake repairAuto brake replacement
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took our vehicle into Dippmans believing that we needed front brake replacement. I asked them if they could also rotate the tires since they would have it on the lift anyway. They called to let us know that our brakes had at least six months left on them saving us several hundred dollars to replace something that…

Auto brake repairTire rotations
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Dipman for over 15 years for all of my families cars. They have always done a good job and explained any problems.

Air & cabin filter replacementAuto brake repairAuto brake replacement
justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been impressed with Dipmans service and honesty from day one. They have always done exceptional service and care. Their customer service has been excellent. They have treated me and my wife and kids so well. I have to say if you want an honest and excellent service for your car, there is only one auto repair shop Dipman.

A/C installation & repairAuto brake repairAuto maintenance
Dr.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and very honest!

Auto brake repair
PabloLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I was hoping to find an honest and reliable mechanic to help me with a high milage car that I purchased. When I reached out to them they were initially very helpful and accommodating. I took in my car for a screeching noise when turning. After they inspected the car, I received a call and was told it needed new…

Auto brake repair
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are the very best. I have been working with them for 20 years. Customer service is unparalleled. They do whatever it takes to make sure the customer is completely satisfied,

Auto brake repair
KrisLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always friendly, reliable, and honest. Only place we take our cars to get fixed.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys at Dipman are great and always deliver excellent service to my 2012 F-150 with 300K + miles. I trust them completely and so glad I found them.

Auto brake repairOil changeTire rotations
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the only place we take our cars and we've been going to them for many, many years! We have 4 cars in the family which have had various needs over the years These are good, honest guys who I trust to look out for the best interest of me and my family. They will always do right by the customer. The employees at Dipman Auto really are top notch!

Air & cabin filter replacementAuto brake repairAuto brake replacement
DustinLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been going to Dipman for about 12 years. They are always nice and helpful in the front office and they work with you on what needs to be fixed. I always feel like the pricing is fair and their work is always excellent. 2022 update - still far and away an amazing business to work with. They do a great job,…

A/C installation & repairAuto A/C rechargeAuto battery maintenance
Don3 years ago★★★★

Rating only, no written review.

Auto brake repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto brake repairOil change
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Auto brake repairService not listed
Butch5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repairOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change135—
Tires100—
General repairs & maintenance83—
Wheel alignment60—
Tire rotations46—
Brakes38—
Auto maintenance31—
Auto engine diagnostic28—

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