Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
Dipman Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Dipman Auto Service

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,191 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dipman Auto Service is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dipman Auto Service is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dipman Auto Service is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dipman Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Dipman Auto Service for 8 kinds of job.

Dipman Auto Service for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 55

All 13 Google reviews tagged “Auto engine tuning”

Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Dipman for over 15 years for all of my families cars. They have always done a good job and explained any problems.

Air & cabin filter replacementAuto brake repairAuto brake replacement
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication and very prompt scheduling and service.

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning
justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been impressed with Dipmans service and honesty from day one. They have always done exceptional service and care. Their customer service has been excellent. They have treated me and my wife and kids so well. I have to say if you want an honest and excellent service for your car, there is only one auto repair shop Dipman.

A/C installation & repairAuto brake repairAuto maintenance
JoshLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really can't say enough about this shop. I used Dipman at their old location & my personal take is that they had so many loyal customers they needed to upgrade their facility to meet demand. Very rare to find a shop that espouses honesty and integrity but glad many of us have. They do not push anything that you…

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Barth and the team at Dipman are always A+ in service and honesty! Will continue to bring my vehicles for service to Dipman.

Air & cabin filter replacementAuto A/C rechargeBattery
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So thankful to Dipman’s for expediting their service for me and minimizing our time without a vehicle.

Auto battery replacementAuto maintenanceOil change
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using Dipman auto for years. They are honest and if the highest integrity. I would highly recommend them...

Auto engine tuning
DustinLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been going to Dipman for about 12 years. They are always nice and helpful in the front office and they work with you on what needs to be fixed. I always feel like the pricing is fair and their work is always excellent. 2022 update - still far and away an amazing business to work with. They do a great job,…

A/C installation & repairAuto A/C rechargeAuto battery maintenance
Lilly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great they are very nice people they tell you exactly what your car needs and they don’t make you spend more money that you don’t need too. I really recommend it

TiresAuto engine tuning
kzheng912Local Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best auto shop in Kansas. Been coming here for like a decade now. Never going anywhere else. If you want honesty, quality and professionalism, come here. You won’t regret it.

Air & cabin filter replacementBrakesOil change+ Punctuality+ Quality+ Professionalism
lesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tire rotationsAuto engine tuning
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes+ Quality+ Professionalism+ Value
Ted1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine tuning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change135—
Tires100—
General repairs & maintenance83—
Wheel alignment60—
Tire rotations46—
Brakes38—
Auto maintenance31—
Auto engine diagnostic28—

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