Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts

Experts Reviews · Company report
Dipman Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Dipman Auto Service

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,191 Google reviews

📞 Call (913) 768-4400Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dipman Auto Service is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dipman Auto Service is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dipman Auto Service is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dipman Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Dipman Auto Service for 8 kinds of job.

Dipman Auto Service for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 105

All 19 Google reviews tagged “Battery”

Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I can’t say enough great things about this place! They treat us like family. They consistently exceed our expectations with service and friendliness. We’ll never go anywhere else with our business!

BatteryGeneral repairs & maintenanceOil change
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dipmans is my only choice for auto service. They do excellent work . The staff is knowledgeable and trustworthy. Car trouble disrupts my life. Staff at Dipmans always make the repair easy. I am glad I found them!

Auto battery maintenanceAuto brake repairAuto brake replacement
jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and professional. Take the extra step in providing great service

Battery
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Barth and the team at Dipman are always A+ in service and honesty! Will continue to bring my vehicles for service to Dipman.

Air & cabin filter replacementAuto A/C rechargeBattery
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TL;DR - The trusted auto repair place you’ve always wanted to find. Every person we’ve talked to there has been super responsive, knowledgeable, courteous, and communicative. Biggest thing though is their honesty. We left our previous auto repair place because they had lied to us about what services they did.…

Auto brake replacementBatteryBrakes
KrisLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always friendly, reliable, and honest. Only place we take our cars to get fixed.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Bj6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly staff

Battery
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed a new battery asap. They got me in within the hour. They were all extremely nice and informative. The price of the battery and install was very fair. Waiting room and bathroom were both well kept and clean. Great experience all around!

Battery
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dipman checked battery

Battery
ShaneLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly staff and worked hard to have the car done on the same day so save me from having to get a rental! Also gave me a ride to work after dropping off my car. Thank you!

Auto tire replacementBattery
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been going to Dipman Auto for several years. They have been fair and above board every time. We have always been pleased with their work.

Battery+ Value
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best customer service at any auto shop that I have ever used. Fair pricing on services and very upfront on any issue or future issues on the car. Highly recommend this shop as it is now the only place I will take my vehicles.

BatteryOil changeTires+ Punctuality+ Quality+ Professionalism
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This was my first time and they were very helpful and prompt. I will be back!

BatteryBrakes+ Professionalism
Dale2 years ago★★★★★

Rating only, no written review.

Battery
ChadLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnostic+ Quality+ Professionalism
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes+ Quality+ Professionalism+ Value
Jenny5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryOil change+ Punctuality+ Quality+ Professionalism
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery+ Professionalism
Chris5 years ago★★★★★

Rating only, no written review.

BatteryGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change135—
Tires100—
General repairs & maintenance83—
Wheel alignment60—
Tire rotations46—
Brakes38—
Auto maintenance31—
Auto engine diagnostic28—

Compare with

U&A Autoworld logoU&A AutoworldExperts Score 99Olathe · 5.00★MOW Auto Care logoMOW Auto CareExperts Score 97Olathe · 4.98★SK Mechanic Professional Auto Repair logoSK Mechanic Professional Auto RepairExperts Score 95Olathe · 4.94★