Analyzing 6,819,7396.8M ReviewsFor 19,30919.3K Experts

Experts Reviews · Company report
Dipman Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Dipman Auto Service

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,191 Google reviews

📞 Call (913) 768-4400Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dipman Auto Service is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dipman Auto Service is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dipman Auto Service is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dipman Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Dipman Auto Service for 8 kinds of job.

Dipman Auto Service for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 111

All 24 Google reviews tagged “Engine repair”

Lawrence4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and friendly!

Auto engine diagnosticEngine repairOil change
M.m.m3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Te best 👌

Engine repairTires
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Dipman for over 15 years for all of my families cars. They have always done a good job and explained any problems.

Air & cabin filter replacementAuto brake repairAuto brake replacement
EdwardLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This shop has always been fair with me. No hidden prices or surprises. Def would recommend these guys to anyone. They stand by their work.

Engine repairGeneral repairs & maintenance
justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been impressed with Dipmans service and honesty from day one. They have always done exceptional service and care. Their customer service has been excellent. They have treated me and my wife and kids so well. I have to say if you want an honest and excellent service for your car, there is only one auto repair shop Dipman.

A/C installation & repairAuto brake repairAuto maintenance
JoshLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really can't say enough about this shop. I used Dipman at their old location & my personal take is that they had so many loyal customers they needed to upgrade their facility to meet demand. Very rare to find a shop that espouses honesty and integrity but glad many of us have. They do not push anything that you…

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Barth and the team at Dipman are always A+ in service and honesty! Will continue to bring my vehicles for service to Dipman.

Air & cabin filter replacementAuto A/C rechargeBattery
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and knowledgeable people.

Engine repair
Lois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dipmans auto is a wonderful place to take your vehicle for any service.

Engine repairGeneral repairs & maintenance
KrisLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always friendly, reliable, and honest. Only place we take our cars to get fixed.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Since my first experience at Dipman Auto I've said they are honest as the day is long. That's still true today!

Engine repairTires+ Punctuality+ Quality+ Value
RandyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been using them for 2 years, always the same faces. Good honest service at a fair price. I highly recommend them.

Auto brake replacementEngine repairGeneral repairs & maintenance
ShawnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We only use Dipman! They are upfront, honest and do great quality work! Highly recommend!

Air conditioningAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Never had a bad experience at Dipmans. The staff is great

Auto maintenanceEngine repair
DustinLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been going to Dipman for about 12 years. They are always nice and helpful in the front office and they work with you on what needs to be fixed. I always feel like the pricing is fair and their work is always excellent. 2022 update - still far and away an amazing business to work with. They do a great job,…

A/C installation & repairAuto A/C rechargeAuto battery maintenance
MelissaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My check engine light came on on Monday evening and where I normally take my car couldn't work me in on Tuesday so I checked around and found Dipman. Jason was great and worked me in for a quick diagnostic in the parking lot. He cleared the light and sent me on my way to return if it came back on. When it did a…

Engine repair+ Punctuality+ Quality+ Professionalism
Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, ontime very professional Thank you

Engine repairTires+ Punctuality+ Quality+ Professionalism
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have known Shane and Shawna Dipman for years having been a coworker of Shawna’s in the past. We have used Dipman’s for some minor things in the past but had usually relied on dealerships or service providers closer to home. This was the first time we used them for what turned out to be extensive repairs on an…

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Madelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend! Great turn around time and very friendly!

Engine repair+ Punctuality+ Quality+ Professionalism
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes+ Quality+ Professionalism+ Value
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
SarahLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Michael5 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change135—
Tires100—
General repairs & maintenance83—
Wheel alignment60—
Tire rotations46—
Brakes38—
Auto maintenance31—
Auto engine diagnostic28—

Compare with

U&A Autoworld logoU&A AutoworldExperts Score 99Olathe · 5.00★MOW Auto Care logoMOW Auto CareExperts Score 97Olathe · 4.98★SK Mechanic Professional Auto Repair logoSK Mechanic Professional Auto RepairExperts Score 95Olathe · 4.94★