Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Dipman Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Dipman Auto Service

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,191 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dipman Auto Service is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dipman Auto Service is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dipman Auto Service is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dipman Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dipman Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Dipman Auto Service for 8 kinds of job.

Dipman Auto Service for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 138

All 83 Google reviews tagged “General repairs & maintenance” · showing 20

G2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dipman auto is excellent in many ways. Honest, trustworthy, and they care about their customers. I’ll be a repeat customer. Colonel Gary Hisle

General repairs & maintenance
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I can’t say enough great things about this place! They treat us like family. They consistently exceed our expectations with service and friendliness. We’ll never go anywhere else with our business!

BatteryGeneral repairs & maintenanceOil change
susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service

General repairs & maintenance
CraigLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Great service

Auto maintenanceGeneral repairs & maintenance+ Value
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Simply the best I have been in the,auto service industry for 50 years and I except a lot. You guys delivered. Best service ever hands down

Auto brake replacementGeneral repairs & maintenance
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dipman Auto has always done a great job with repairs to our vehicles! They have fair pricing and the repairs are always completed in a timely manner!

A/C installation & repairAuto A/C replacementAuto brake repair
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fast and fair

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been very pleased with the work done by Dipman Auto. We take our fleet of company vans there to be serviced by them on a regular basis. They have been honest and taken care of us very well, and we will continue to use them in the future.

Auto maintenanceGeneral repairs & maintenanceWiper blade installation
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest and reliable good work!

Auto A/C rechargeAuto maintenanceGeneral repairs & maintenance
FredLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

People and service is great!

General repairs & maintenanceOil change
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dipmans is my only choice for auto service. They do excellent work . The staff is knowledgeable and trustworthy. Car trouble disrupts my life. Staff at Dipmans always make the repair easy. I am glad I found them!

Auto battery maintenanceAuto brake repairAuto brake replacement
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Dipman for over 15 years for all of my families cars. They have always done a good job and explained any problems.

Air & cabin filter replacementAuto brake repairAuto brake replacement
LethaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are so good at their jobs. I trust them to do anything. They care.

Auto battery replacementElectrical repairGeneral repairs & maintenance
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication and very prompt scheduling and service.

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning
Alycia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone has been amazing and helpful and will to go out of their way to make sure we were taken care of.

General repairs & maintenance
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super friendly and trustworthy.

General repairs & maintenance
EdwardLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This shop has always been fair with me. No hidden prices or surprises. Def would recommend these guys to anyone. They stand by their work.

Engine repairGeneral repairs & maintenance
justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been impressed with Dipmans service and honesty from day one. They have always done exceptional service and care. Their customer service has been excellent. They have treated me and my wife and kids so well. I have to say if you want an honest and excellent service for your car, there is only one auto repair shop Dipman.

A/C installation & repairAuto brake repairAuto maintenance
TLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have now had multiple visits to Dipmans with both of my vehicles and they do excellent work. Very thorough, honest, and prices are reasonable. I feel very comfortable taking my vehicles here and highly recommend them. I won't be going anywhere else! I'm very fortunate to have been referred to them by a good friend. I'll be a lifelong customer.

General repairs & maintenanceOil changeTire rotations
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service, done quickly and with a smile.

General repairs & maintenanceWiper blade installationOil change

Show more general repairs & maintenance reviews (63 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change135—
Tires100—
General repairs & maintenance83—
Wheel alignment60—
Tire rotations46—
Brakes38—
Auto maintenance31—
Auto engine diagnostic28—

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