Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Direct Hit Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 40%91+36.4Reliability 18%86+15.4Craft & service 21%88+18.5Value 11%91+9.6Momentum 11%100+10.5Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Direct Hit Pest Control

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 186 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Direct Hit Pest Control is better than 91% of wildlife removal services.A
91
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Direct Hit Pest Control is better than 86% of wildlife removal services.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Direct Hit Pest Control is better than 88% of wildlife removal services.A
88
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Direct Hit Pest Control is better than 91% of wildlife removal services.A
91
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Direct Hit Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Direct Hit Pest Control is better than —% of wildlife removal services.–
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Reviews for your job

Customers hired Direct Hit Pest Control for 8 kinds of job.

Direct Hit Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$148
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Home inspection”

Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have the service now almost 2 years and we are very happy with the company and our service man, Cody. Cody is prompt, on time, knowledgeable with pest control, and courteous. He is always able to give us little tips how to manage our pest problem. He uses chemicals that are safe for our dogs, and many times they…

Paid $100–120Great priceHome inspectionHornet & wasp exterminationTermite inspection
Coral7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I would be honored to send a shout out to our technician Kody! We had been using another pest company and were still having issues with outside roaches. We changed to Direct hit pest control and within a very short time they were gone. Kody is very observant and diligent in his job and always goes the added miles. To his bosses you are blessed to have him!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good and expert service. Have dealt with this company for years and have had no problems with ants. The respond and deal with problems as they show up. Very satisfied.

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Direct Hit and Brandon for 7 years. They do a great job, are very professional and are always very communicative.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon has been taking care of all my pest control needs for 2 years now. I had a rodent problem and it grossed me out. Brandon took care of it day one! He is super responsive, always on time, tells me exactly what he is doing and how he is doing it. I no longer worry about rate, mice, ants, or any other vermin.…

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
GLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Direct Hit Pest Control has been servicing my house for many years. Brandon always greets me with a smile. He's good at explaining issues without talking down to me. Before he leaves, he will ask if I have any questions or need anything else. The office staff is great, too. When I've called with a concern, they address it ASAP.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service technician always on time, always welcoming, always willing to answer any questions I have.

Home inspection+ Responsiveness+ Punctuality+ Quality

Price

$110+8% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 50%Overpriced 0%Not sure 20%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection31$61–$126
Rodent extermination30$63–$282
Spider extermination27$53–$133
Bug & insect extermination27$67–$133
Ant extermination26$71–$246
Hornet & wasp extermination20$66–$184
Cockroach extermination18$71–$214
Mosquito extermination14$61–$99

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