Experts Reviews · Company report
Discount Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%36+8.7Value 14%93+13.2Replies to reviews 7%45+3.2Momentum penalty46−5.4Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Discount Tire

Chattanooga, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.6★ from 756 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Discount Tire is better than 52% of tire shops.C
52
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Discount Tire is better than 36% of tire shops.D
36
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Discount Tire is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Discount Tire is better than 93% of tire shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Discount Tire is better than 46% of tire shops.C
46
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Discount Tire is better than 45% of tire shops.C
45

Reviews for your job

Customers hired Discount Tire for 2 kinds of job.

Discount Tire for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.96
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.42
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 39/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#73 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 96 Google reviews tagged “Tires” · showing 20

Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Quick service and friendly staff!

Reasonable priceTiresWheel alignment
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

The employees have no sense of urgency and very little respect for their clients time

OverpricedTires
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Blake and Steven are fantastic managers and paladin was extremely detailed and helpful. I will never go anywhere else, they're the best in chatt! They fixed my flat in no time at all. Would recommend them to anyone!

Customer photo from Jessica's review
Great priceTires
AndrewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★

Let your yes mean yes. Be honest about your wait times.

Reasonable priceTires
JustinLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★

From the moment they pick up the phone, theyre lieing to you about the service times. I showed up at 1030am, they told me it would be 2 hours, at 1230 i asked them how many people were ahead of me, they said only 2. It is now 2pm and im still waiting for my car, they bring out some old lig nuts like replacing them…

Reasonable priceTiresWheel alignment
KenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very busy this Saturday! Rotate & balance.

Not sureTires
Dr.Local Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very thorough. Carefully measured, evaluated and explained everything.

Great priceTires
TravelLocal Guide · 230 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Store is managed by Blake. The entire team works without ceasing to get you taken care of. The guarantee offered replaces a damaged tire with a new one if it can’t be fixed. They offer military discount. The inside waiting area is clean ame pleasant. Discount Tire app lets you set an appointment to save waiting, if…

Great priceTires
ReginaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can never say enough good things about the customer experience and flow of service here. From the moment you pull in to the moment you leave, you are well cared for. They'll beat anyone's price, their warranty is great, and the teamwork is top notch. Thank you for always taking such great care of our family.

Tires
DianeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

They were extremely busy on a Monday late morning. Alex was very helpful and not pushy about selling me expensive tires. Told me it would take about 2 hours, but I was done within 1.5 hours. Not bad.

Reasonable priceTires
GaryLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently visited the Hixson tn discount tire for tire balance on my older tires, they informed me they were over 10 years old and it wasn't save to balance older tires with weather cracking so with their help I purchased the correct tire for my corvette and man dies that bette handle much better now, a great…

Great priceTires
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake and his guys once again did a fantastic job!! That’s why I only deal with Blake! His guys are friendly, knowledgeable, professional and buddy they will have you in and out faster than a fart in the wind!! Just keeping it real.

Great priceTires
SharonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake and his team are the absolute best. They go the extra mile in customer service and stand behind their promises. My husband takes care of 5 of our family’s cars and will only go here with the cars. We have used them for many years and the excellence in customer service is the best. We even have had the need to…

Reasonable priceTires
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My appointments was tire discounters but I accidentally went to discount tire In Hixson Tennessee Manager is like I don’t see you in our system are you sure it’s the right place and then I realized I wasn’t I was like my mistake y’all have a nice day and the manager was loke hold on what we’re gonna get? i said I…

Tires
Jill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This Discount Tire location gives excellent service, has very knowledgeable staff and makes sure you are a happy customer. Christian was extremely helpful and very pleasant and easy to work with, I highly recommend this location!

Tires
JoanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ordered a new set of tires. Arrived about 30 minutes early for my appointment and I was taken care of immediately. All employees very kind & respectful.

Reasonable priceTires
GARY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always honest, professional and friendly. I’ve purchased 2 sets of tires from these folks and will continue when needed. The manager, Blake, is very helpful in recommending the best tires based on personal driving conditions and tire value.

Reasonable priceTiresService not listed
MISTYLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We bring all our vehicles here. Great shop. Schedule an appointment and you are in and out!!

Reasonable priceTires
Mr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Prices are good but don’t leave any valuables in your vehicle. Might not be there when you get it back.

Tires
CrystalLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very kind and helpful staff

Tires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 36%Overpriced 7%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires96—
Wheel alignment8—

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