How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%36+8.7Value 14%93+13.2Replies to reviews 7%45+3.2Momentum penalty46−5.4Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREDiscount Tire
Chattanooga, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.6★ from 756 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.
Reviews for your job
Customers hired Discount Tire for 2 kinds of job.
Discount Tire for tires
Clear ✕All 96 Google reviews tagged “Tires” · showing 40
Quick service and friendly staff!
The employees have no sense of urgency and very little respect for their clients time
Blake and Steven are fantastic managers and paladin was extremely detailed and helpful. I will never go anywhere else, they're the best in chatt! They fixed my flat in no time at all. Would recommend them to anyone!
Let your yes mean yes. Be honest about your wait times.
From the moment they pick up the phone, theyre lieing to you about the service times. I showed up at 1030am, they told me it would be 2 hours, at 1230 i asked them how many people were ahead of me, they said only 2. It is now 2pm and im still waiting for my car, they bring out some old lig nuts like replacing them…
Very busy this Saturday! Rotate & balance.
Very thorough. Carefully measured, evaluated and explained everything.
Store is managed by Blake. The entire team works without ceasing to get you taken care of. The guarantee offered replaces a damaged tire with a new one if it can’t be fixed. They offer military discount. The inside waiting area is clean ame pleasant. Discount Tire app lets you set an appointment to save waiting, if…
I can never say enough good things about the customer experience and flow of service here. From the moment you pull in to the moment you leave, you are well cared for. They'll beat anyone's price, their warranty is great, and the teamwork is top notch. Thank you for always taking such great care of our family.
They were extremely busy on a Monday late morning. Alex was very helpful and not pushy about selling me expensive tires. Told me it would take about 2 hours, but I was done within 1.5 hours. Not bad.
I recently visited the Hixson tn discount tire for tire balance on my older tires, they informed me they were over 10 years old and it wasn't save to balance older tires with weather cracking so with their help I purchased the correct tire for my corvette and man dies that bette handle much better now, a great…
Blake and his guys once again did a fantastic job!! That’s why I only deal with Blake! His guys are friendly, knowledgeable, professional and buddy they will have you in and out faster than a fart in the wind!! Just keeping it real.
Blake and his team are the absolute best. They go the extra mile in customer service and stand behind their promises. My husband takes care of 5 of our family’s cars and will only go here with the cars. We have used them for many years and the excellence in customer service is the best. We even have had the need to…
My appointments was tire discounters but I accidentally went to discount tire In Hixson Tennessee Manager is like I don’t see you in our system are you sure it’s the right place and then I realized I wasn’t I was like my mistake y’all have a nice day and the manager was loke hold on what we’re gonna get? i said I…
This Discount Tire location gives excellent service, has very knowledgeable staff and makes sure you are a happy customer. Christian was extremely helpful and very pleasant and easy to work with, I highly recommend this location!
Ordered a new set of tires. Arrived about 30 minutes early for my appointment and I was taken care of immediately. All employees very kind & respectful.
Always honest, professional and friendly. I’ve purchased 2 sets of tires from these folks and will continue when needed. The manager, Blake, is very helpful in recommending the best tires based on personal driving conditions and tire value.
We bring all our vehicles here. Great shop. Schedule an appointment and you are in and out!!
Prices are good but don’t leave any valuables in your vehicle. Might not be there when you get it back.
Very kind and helpful staff
I had a terrible experience with this shop. The tires they sold me were supposed to last around 45,000 miles, but they were worn out after only 5,000 miles. Instead of standing behind their product, they tried to blame me and expected me to pay for another set of tires. when they found out it was not my car they put…
called in early to ask if they had replacement tires, they said they had the one i needed and that it would be $85. we go down there to replace it and after an inspection was done they said we needed to immediately replace another tire. (all of my other tires are newer and barely have any ware and tare on them). we…
These folks did a great job on my last visit. Had new tires, balance, and alignment completed. All in about an hour…would definitely recommend for others. 👍🏻
Very friendly group of guys. Helped me find the right tires for my Tacoma and Impreza.
Absolutely amazing service!!! Everyone was super nice! They have the best prices anywhere around! They even told me a few things that's wrong with my car that needs to be fixed but it wasn't so they can make money, it was a few things they don't even work on that could've seriously injured me if I kept driving it without fixing it!
Like any place that has good service they were very busy. You have to be patient
A very seamless and easy place. They have a messaging app where they send you a time when your vehicle will be ready. No guessing. The staff is very friendly and helpful. Highly recommend them.
Great to work with! Good prices.
I'm not from here, but when I came in with tire problems they took care of me quickly. Excellent customer service.
Store was super busy. Had a flat tire. Son had purchased tires here and insurance. Didn't have to do anything. They took the car back, repaired the tire, and I was on my way. No out of pocket expense.
Do not trust these places. I took my Tesla model 3 for a tire repair. They claimed it had 4 holes and my 500$ tire with only 15k miles would need replaced but the would give me a free nitto tire since they didn't have a replacement. I asked to see the holes and he shows me 3 and can't find the 4th. 2 of these…
The team at Discount Tire in Hixson is extremely knowledgeable and helpful. I won’t go anywhere else if I need wheels or tires.
My husband took my car here after I had gotten a ridiculous inspection and estimates somewhere else. We loved their professional work and cost.
In and out in less than an hour as promised. No complaints.
Handled everything online and then showed up for service. Store easy and quick.
If I could give 10 stars I would. I have been a loyal customer of Discount Tire for over 20 years. We haven't needed tires since we moved to the area 2 years ago but knew when we needed them this is where we would go. Blake, the Store Manager, was the one assisting us and went above and beyond. He is a straight…
Great prices and great service.
Excellent management (Blake) and very well trained staff. Quality work for a very reasonable price. Highly recommend.
I had a slow tire leak. They inspected the tires, repaired the tire with the leak and rotated all 4 tires at no cost to me. Thank you very very much!
Could not ask for better service! I have been doing business with Discount Tire for years and will continue to do so. Great staff!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 96 | — |
| Wheel alignment | 8 | — |
