Experts Reviews · Company report
Discount Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty85−1.5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Discount Tire

Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 678 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Discount Tire is better than 64% of tire shops.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Discount Tire is better than 50% of tire shops.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Discount Tire is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Discount Tire is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Discount Tire is better than 85% of tire shops.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Discount Tire is better than 52% of tire shops.C
52

Reviews for your job

Customers hired Discount Tire for 2 kinds of job.

Discount Tire for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.96
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 96 Google reviews tagged “Tires” · showing 20

Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great store experience with knowledgeable staff. Thanks for making this tire purchase easy and worry free!

Great priceTires
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great experience! Excellent customer service.

Reasonable priceTires
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had my first free rotation. Service was quick and efficient and very friendly. I recommend Discount Tire to anyone who needs tires and windshield wipers. Wipers were less expensive than auto parts store and they installed

Great priceTires
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

they damaged my rim with deep gouge but no one confessed to it.

Reasonable priceTires
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service, as expected from Discount Tire! From the initial air check through the purchase of new tires, the staff did a great job! Clean and efficient, you will be treated well at this Discount Tire location!

Reasonable priceTires
c9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a tire repaired, alignment, and wipers replaced. The service was speedy and done at a great price. I would definitely recommend this Discount Tire location.

Great priceTires
Pooch7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had tire blowout and got replacement wheel rims/tires on my Challenger from here. Drew and Ethan from Discount Tire were VERY professional. I have had rough experiences with tire places in the past so having those two that were so quick with helping me with this was a blessing. Man give them a raise!! Any wait…

Customer photo from Pooch's review
Reasonable priceTires
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a flat during a cross country vacation. Daniel answered our call, said they would wait for us, and he and the other Discount guys stayed late to help get us back on the road. Great guys to work with, highly recommended!! Thanks Daniel

Great priceTires
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Daniel, Corey, and Ethen went above and beyond for me. They were TECHNICALLY closed, but I had an emergency. They took care of me without question. Unnecessarily good customer service, and made $600 for the company. Pay them more, they deserve it.

Reasonable priceTires
FrancesLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

They were awesome for the most part and the tires were a really good deal. The only reason I left office star is that when I dropped off the vehicle, we were told it could be ready possibly by 3:30. We returned from having lunch and they hadn't even taken it in yet. But once they did get it in there, it only took…

Reasonable priceTires
SwahieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast and friendly service for a quick tire pressure check. Drive in and out.

Great priceTires
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Would absolutely recommend this place!!! The management and staff go above and beyond to help you get the best deal!!! They are very knowledgeable, friendly, and quick. Will definitely return anytime I need tires or anlingment

Great priceTiresWheel alignment
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They always take great care of my girl! Thanks to Corey, he was a rockstar & helped me with everything I needed. 10/10

Reasonable priceTires
MattLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was fast and easy, staff were polite and professional

Reasonable priceTires
PhillipLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have always had a good experience at this store. The techs are very professional and proficient with their time. I never see any of them not working or cleaning up the shop. A++

Reasonable priceTires
SerkanLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Edit: Ethan called me the same day I posted my review and explained what had happened. I returned to have my tires installed, and he made things right. I really appreciated the effort to address the issue—great customer service this time around! Terrible experience. I was initially told by the system that the wait…

Tires
Summer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was sent to this store by a competitor because I had a hole in my tire which needed replacement. Discount Tires could get my unusual tire in stock before the other store could. Corey worked with me from start to finish to make sure I was taken care of, and he was super patient, helpful, and communicative as I was…

Reasonable priceTires
jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just would like to shout out Corey, Had a situation where I needed tires asap and He was there to make it happen. It’s a great group Of guys in the shop highly recommend!

Great priceTires
RebeccaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend this location! I called many shops this morning and everyone I spoke with acted like I was an inconvenience to them. When I called Discount Tires, Ethan took my call and was very helpful and had me swing by to check out my tires. I knew these tires were in bad shape … but Ethan was able to help me…

Great priceTires
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Corey and the entire team at Discount Tire did a great job getting me and my vehicle taken care of. Would highly recommend.

Great priceTires

Show more tires reviews (76 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires96—
Wheel alignment11—

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