How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty85−1.5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREDiscount Tire
Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 678 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Discount Tire for 2 kinds of job.
Discount Tire for tires
Clear ✕All 96 Google reviews tagged “Tires” · showing 20
Great store experience with knowledgeable staff. Thanks for making this tire purchase easy and worry free!
Great experience! Excellent customer service.
I had my first free rotation. Service was quick and efficient and very friendly. I recommend Discount Tire to anyone who needs tires and windshield wipers. Wipers were less expensive than auto parts store and they installed
they damaged my rim with deep gouge but no one confessed to it.
Great service, as expected from Discount Tire! From the initial air check through the purchase of new tires, the staff did a great job! Clean and efficient, you will be treated well at this Discount Tire location!
I had a tire repaired, alignment, and wipers replaced. The service was speedy and done at a great price. I would definitely recommend this Discount Tire location.
Had tire blowout and got replacement wheel rims/tires on my Challenger from here. Drew and Ethan from Discount Tire were VERY professional. I have had rough experiences with tire places in the past so having those two that were so quick with helping me with this was a blessing. Man give them a raise!! Any wait…
Had a flat during a cross country vacation. Daniel answered our call, said they would wait for us, and he and the other Discount guys stayed late to help get us back on the road. Great guys to work with, highly recommended!! Thanks Daniel
Daniel, Corey, and Ethen went above and beyond for me. They were TECHNICALLY closed, but I had an emergency. They took care of me without question. Unnecessarily good customer service, and made $600 for the company. Pay them more, they deserve it.
They were awesome for the most part and the tires were a really good deal. The only reason I left office star is that when I dropped off the vehicle, we were told it could be ready possibly by 3:30. We returned from having lunch and they hadn't even taken it in yet. But once they did get it in there, it only took…
Fast and friendly service for a quick tire pressure check. Drive in and out.
Would absolutely recommend this place!!! The management and staff go above and beyond to help you get the best deal!!! They are very knowledgeable, friendly, and quick. Will definitely return anytime I need tires or anlingment
They always take great care of my girl! Thanks to Corey, he was a rockstar & helped me with everything I needed. 10/10
Service was fast and easy, staff were polite and professional
I have always had a good experience at this store. The techs are very professional and proficient with their time. I never see any of them not working or cleaning up the shop. A++
Edit: Ethan called me the same day I posted my review and explained what had happened. I returned to have my tires installed, and he made things right. I really appreciated the effort to address the issue—great customer service this time around! Terrible experience. I was initially told by the system that the wait…
I was sent to this store by a competitor because I had a hole in my tire which needed replacement. Discount Tires could get my unusual tire in stock before the other store could. Corey worked with me from start to finish to make sure I was taken care of, and he was super patient, helpful, and communicative as I was…
Just would like to shout out Corey, Had a situation where I needed tires asap and He was there to make it happen. It’s a great group Of guys in the shop highly recommend!
Highly recommend this location! I called many shops this morning and everyone I spoke with acted like I was an inconvenience to them. When I called Discount Tires, Ethan took my call and was very helpful and had me swing by to check out my tires. I knew these tires were in bad shape … but Ethan was able to help me…
Corey and the entire team at Discount Tire did a great job getting me and my vehicle taken care of. Would highly recommend.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 96 | — |
| Wheel alignment | 11 | — |
