Experts Reviews · Company report
Discount Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty85−1.5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Discount Tire

Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 678 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Discount Tire is better than 64% of tire shops.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Discount Tire is better than 50% of tire shops.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Discount Tire is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Discount Tire is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Discount Tire is better than 85% of tire shops.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Discount Tire is better than 52% of tire shops.C
52

Reviews for your job

Customers hired Discount Tire for 2 kinds of job.

Discount Tire for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.96
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 96 Google reviews tagged “Tires” · showing 60

Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great store experience with knowledgeable staff. Thanks for making this tire purchase easy and worry free!

Great priceTires
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great experience! Excellent customer service.

Reasonable priceTires
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had my first free rotation. Service was quick and efficient and very friendly. I recommend Discount Tire to anyone who needs tires and windshield wipers. Wipers were less expensive than auto parts store and they installed

Great priceTires
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

they damaged my rim with deep gouge but no one confessed to it.

Reasonable priceTires
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service, as expected from Discount Tire! From the initial air check through the purchase of new tires, the staff did a great job! Clean and efficient, you will be treated well at this Discount Tire location!

Reasonable priceTires
c9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a tire repaired, alignment, and wipers replaced. The service was speedy and done at a great price. I would definitely recommend this Discount Tire location.

Great priceTires
Pooch7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had tire blowout and got replacement wheel rims/tires on my Challenger from here. Drew and Ethan from Discount Tire were VERY professional. I have had rough experiences with tire places in the past so having those two that were so quick with helping me with this was a blessing. Man give them a raise!! Any wait…

Customer photo from Pooch's review
Reasonable priceTires
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a flat during a cross country vacation. Daniel answered our call, said they would wait for us, and he and the other Discount guys stayed late to help get us back on the road. Great guys to work with, highly recommended!! Thanks Daniel

Great priceTires
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Daniel, Corey, and Ethen went above and beyond for me. They were TECHNICALLY closed, but I had an emergency. They took care of me without question. Unnecessarily good customer service, and made $600 for the company. Pay them more, they deserve it.

Reasonable priceTires
FrancesLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

They were awesome for the most part and the tires were a really good deal. The only reason I left office star is that when I dropped off the vehicle, we were told it could be ready possibly by 3:30. We returned from having lunch and they hadn't even taken it in yet. But once they did get it in there, it only took…

Reasonable priceTires
SwahieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast and friendly service for a quick tire pressure check. Drive in and out.

Great priceTires
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Would absolutely recommend this place!!! The management and staff go above and beyond to help you get the best deal!!! They are very knowledgeable, friendly, and quick. Will definitely return anytime I need tires or anlingment

Great priceTiresWheel alignment
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They always take great care of my girl! Thanks to Corey, he was a rockstar & helped me with everything I needed. 10/10

Reasonable priceTires
MattLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was fast and easy, staff were polite and professional

Reasonable priceTires
PhillipLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have always had a good experience at this store. The techs are very professional and proficient with their time. I never see any of them not working or cleaning up the shop. A++

Reasonable priceTires
SerkanLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Edit: Ethan called me the same day I posted my review and explained what had happened. I returned to have my tires installed, and he made things right. I really appreciated the effort to address the issue—great customer service this time around! Terrible experience. I was initially told by the system that the wait…

Tires
Summer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was sent to this store by a competitor because I had a hole in my tire which needed replacement. Discount Tires could get my unusual tire in stock before the other store could. Corey worked with me from start to finish to make sure I was taken care of, and he was super patient, helpful, and communicative as I was…

Reasonable priceTires
jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just would like to shout out Corey, Had a situation where I needed tires asap and He was there to make it happen. It’s a great group Of guys in the shop highly recommend!

Great priceTires
RebeccaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend this location! I called many shops this morning and everyone I spoke with acted like I was an inconvenience to them. When I called Discount Tires, Ethan took my call and was very helpful and had me swing by to check out my tires. I knew these tires were in bad shape … but Ethan was able to help me…

Great priceTires
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Corey and the entire team at Discount Tire did a great job getting me and my vehicle taken care of. Would highly recommend.

Great priceTires
Tn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Limited wait time. Excellent service. Went for the recommended tire rotation on tires I bought earlier this year. Free.

Tires
Zachary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have never had a bad experience at this location. The team is always fantastic and Extremely helpful. They get the job done quick as well.

Reasonable priceTiresSteering & suspension repair
Noah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Drew and John are an asset to the team! They took great care of my tire that needed patching and got it done fast

Tires
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding as always!!!

Great priceTires
AndrewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have come here for all of my tire problems . This place is top notch. Drew, Ethan, and Zane were especially helpful with getting the rear tire on my frontier plugged in a timely manner. Will be coming back for new tires

Great priceTires
Vijay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent people and service. I go there if I have a problem or need tire service and have never been disappointed

Reasonable priceTires
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Store manager John was great. I needed tires for an RV trailer that we had just purchased. Being from out of state and the conundrum we were in, I brought him the old wheels and he hooked us up with new tires. Thanks again.

Great priceTires
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I scheduled a rotation and balance for my wife's car. The whole process was quick and easy. That's why I've used Discount Tire since 1987.

Reasonable priceTires
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Nice folks and do good work once your in. Appointments are encouraged however are nor respected.

Reasonable priceTires
Max3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience. Courteous, informed, helpful staff. Speedy service. Recommend making an appointment in advance. It does keep wait time to a minimum

Reasonable priceTires
JessicaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t say enough good things about Discount Tire on Gunbarrel Road! I’ve been coming here often, and every single time they go above and beyond to take care of me and my vehicle. They are always friendly, honest, helpful, and make what could be a stressful situation so much easier. 😇 I especially want to give a…

Great priceTires
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great place to buy tires. Reasonable cost and helpful employees!

TiresWheel alignment
EddieLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pulled into the Gunbarrel Rd location to inquire about tires @11.30. Immediately saw the threads & realized I needed help. Ethan went right to work & had me back on the road in about an hour. These guys get it done.

Reasonable priceTires
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Been here a few times, very professional very friendly quick. They also ask lots of questions if you need any questions, Answered they explained everything that’s going on several times making sure there was nothing else I needed just very professional totally would recommend this place

Great priceTires
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great store very courteous and professional

Great priceTires
ReaneeLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service personnel was very polite. I was given a time that my service would be completed.

Great priceTires
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The most pleasant tire buying experience I’ve ever had. As a former manager for a competing tire company, I didn’t get this kind of service from my own people

Reasonable priceTires
RonLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Purchased several sets of pick up and trailer tires. Competative pricing + install, and follow up balancing as needed = no problem

Reasonable priceTires
Kenia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Honestly loved the customer service Ryan provided. Bought tires online at Walmart and they could not install them due to the weight of the truck (7,000lbs) and they could not install them one by one so Walmart recommended I go to Discount Tire and I feel like that was the best help they had given me since first…

Great priceTires
Jaida4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing service!! All of the staff were incredibly helpful and kind. John was very informative and made sure I got back on the road safely! Thank you to John and the rest of the team!

Great priceTires
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

My experience is that allow more time than quoted.

Reasonable priceTires
RandallLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent, professional service.

Reasonable priceTires
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and courteous service was in and out with 4 new tires in less than 45 minutes love my new tires it makes it ride like a new car

Reasonable priceTires
EltonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is one of the best Discount Tires shop in the states. I’ve used Discount Tire for over 20 years and this is the cleanest, most professional store I’ve used. From Ryan greeting me, to Stetsons update, and the rest of the crew (Ethan & Dennis) checking on me as I waited. The store manager, John Rose, closed me…

Reasonable priceTires
ScottLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I took my cybertruck here to have all 4 wheels/tires replaced. I worked through email (I prefer that) with Corbin W. to get what I want ordered. The price of $3,500 was reasonable and fair. They moved the TPMS over from old tires and in doing so did some minor damage to one of my stock tires. I brought it back…

Reasonable priceTiresWheel alignmentService not listed
Stacy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was having a day, which is always the case when you have a flat (fighting a cold and rushing to make school pickup). John managed to make this undesirable circumstance into a pleasant one. I was updated about the progress on my service, met with friendly conversation, and pleased with the overall experience.…

Customer photo from Stacy's review
Tires
krisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service at Discount Tire. Good prices and courteous, knowledgeable employees. Will be back.

Great priceTires
Elaine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone is pleasant, knowledgeable, and helpful

Reasonable priceTires
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a fantastic experience at Discount Tire in Chattanooga! I’m a native Tennessean in from Los Angeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great…

Reasonable priceTires
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good and concise service. I was Updated through the process. Answered my questions. Friendly service. Knowledgable employees. All willing to help customers and each other. Clean atmosphere. Decent prices. Quality products. Good esperience. They back they're work up. Thank you Discount Tire.

Reasonable priceTires
Wayne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys were great!

Great priceTires
Mickey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Rotate and check tires

Great priceTires
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome Experience

Reasonable priceTires
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Corey was the sales rep at Discount Tires on Gunbarrel in Chattanooga, TN. He was fantastic and so knowledeable, friendly and patient. I got the greatest deal in town. The store, including restrooms, were clean and modern. Mechanics were great, too.

Great priceTires
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional people, know what they talking about, did balance on my wheels, very reasonable price.

Great priceTires
DavidLocal Guide · 889 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great store to very helpful

Great priceTires
Nate9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

My Mimi got a tire change and they talked her into getting new rims. Which I couldn’t argue. However, they changed the spare to one that didn’t fit on the car. When I called to ask if they’d fix mix up they said they would charge labor, if I bought the old rim and the spare tire. Basically to put the spare tire onto…

Tires
Denene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Extremely polite employees. No strong arm sales tactics. Just honesty.

Great priceTires
Chuck15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Corey provided excellent service and kept me well informed. Thanks!

Reasonable priceTires
Aryana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★

Black rims knicked really good on the edges with a few small dents, and grease residue left on them. Customer service is good though.

Reasonable priceTires

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires96—
Wheel alignment11—

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