How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty85−1.5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREDiscount Tire
Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 678 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Discount Tire for 2 kinds of job.
Discount Tire for tires
Clear ✕All 96 Google reviews tagged “Tires” · showing 80
Great store experience with knowledgeable staff. Thanks for making this tire purchase easy and worry free!
Great experience! Excellent customer service.
I had my first free rotation. Service was quick and efficient and very friendly. I recommend Discount Tire to anyone who needs tires and windshield wipers. Wipers were less expensive than auto parts store and they installed
they damaged my rim with deep gouge but no one confessed to it.
Great service, as expected from Discount Tire! From the initial air check through the purchase of new tires, the staff did a great job! Clean and efficient, you will be treated well at this Discount Tire location!
I had a tire repaired, alignment, and wipers replaced. The service was speedy and done at a great price. I would definitely recommend this Discount Tire location.
Had tire blowout and got replacement wheel rims/tires on my Challenger from here. Drew and Ethan from Discount Tire were VERY professional. I have had rough experiences with tire places in the past so having those two that were so quick with helping me with this was a blessing. Man give them a raise!! Any wait…
Had a flat during a cross country vacation. Daniel answered our call, said they would wait for us, and he and the other Discount guys stayed late to help get us back on the road. Great guys to work with, highly recommended!! Thanks Daniel
Daniel, Corey, and Ethen went above and beyond for me. They were TECHNICALLY closed, but I had an emergency. They took care of me without question. Unnecessarily good customer service, and made $600 for the company. Pay them more, they deserve it.
They were awesome for the most part and the tires were a really good deal. The only reason I left office star is that when I dropped off the vehicle, we were told it could be ready possibly by 3:30. We returned from having lunch and they hadn't even taken it in yet. But once they did get it in there, it only took…
Fast and friendly service for a quick tire pressure check. Drive in and out.
Would absolutely recommend this place!!! The management and staff go above and beyond to help you get the best deal!!! They are very knowledgeable, friendly, and quick. Will definitely return anytime I need tires or anlingment
They always take great care of my girl! Thanks to Corey, he was a rockstar & helped me with everything I needed. 10/10
Service was fast and easy, staff were polite and professional
I have always had a good experience at this store. The techs are very professional and proficient with their time. I never see any of them not working or cleaning up the shop. A++
Edit: Ethan called me the same day I posted my review and explained what had happened. I returned to have my tires installed, and he made things right. I really appreciated the effort to address the issue—great customer service this time around! Terrible experience. I was initially told by the system that the wait…
I was sent to this store by a competitor because I had a hole in my tire which needed replacement. Discount Tires could get my unusual tire in stock before the other store could. Corey worked with me from start to finish to make sure I was taken care of, and he was super patient, helpful, and communicative as I was…
Just would like to shout out Corey, Had a situation where I needed tires asap and He was there to make it happen. It’s a great group Of guys in the shop highly recommend!
Highly recommend this location! I called many shops this morning and everyone I spoke with acted like I was an inconvenience to them. When I called Discount Tires, Ethan took my call and was very helpful and had me swing by to check out my tires. I knew these tires were in bad shape … but Ethan was able to help me…
Corey and the entire team at Discount Tire did a great job getting me and my vehicle taken care of. Would highly recommend.
Limited wait time. Excellent service. Went for the recommended tire rotation on tires I bought earlier this year. Free.
I have never had a bad experience at this location. The team is always fantastic and Extremely helpful. They get the job done quick as well.
Drew and John are an asset to the team! They took great care of my tire that needed patching and got it done fast
Outstanding as always!!!
Have come here for all of my tire problems . This place is top notch. Drew, Ethan, and Zane were especially helpful with getting the rear tire on my frontier plugged in a timely manner. Will be coming back for new tires
Excellent people and service. I go there if I have a problem or need tire service and have never been disappointed
Store manager John was great. I needed tires for an RV trailer that we had just purchased. Being from out of state and the conundrum we were in, I brought him the old wheels and he hooked us up with new tires. Thanks again.
I scheduled a rotation and balance for my wife's car. The whole process was quick and easy. That's why I've used Discount Tire since 1987.
Nice folks and do good work once your in. Appointments are encouraged however are nor respected.
Great experience. Courteous, informed, helpful staff. Speedy service. Recommend making an appointment in advance. It does keep wait time to a minimum
I can’t say enough good things about Discount Tire on Gunbarrel Road! I’ve been coming here often, and every single time they go above and beyond to take care of me and my vehicle. They are always friendly, honest, helpful, and make what could be a stressful situation so much easier. 😇 I especially want to give a…
Great place to buy tires. Reasonable cost and helpful employees!
Pulled into the Gunbarrel Rd location to inquire about tires @11.30. Immediately saw the threads & realized I needed help. Ethan went right to work & had me back on the road in about an hour. These guys get it done.
Been here a few times, very professional very friendly quick. They also ask lots of questions if you need any questions, Answered they explained everything that’s going on several times making sure there was nothing else I needed just very professional totally would recommend this place
Great store very courteous and professional
The service personnel was very polite. I was given a time that my service would be completed.
The most pleasant tire buying experience I’ve ever had. As a former manager for a competing tire company, I didn’t get this kind of service from my own people
Purchased several sets of pick up and trailer tires. Competative pricing + install, and follow up balancing as needed = no problem
Honestly loved the customer service Ryan provided. Bought tires online at Walmart and they could not install them due to the weight of the truck (7,000lbs) and they could not install them one by one so Walmart recommended I go to Discount Tire and I feel like that was the best help they had given me since first…
Amazing service!! All of the staff were incredibly helpful and kind. John was very informative and made sure I got back on the road safely! Thank you to John and the rest of the team!
My experience is that allow more time than quoted.
Excellent, professional service.
Fast and courteous service was in and out with 4 new tires in less than 45 minutes love my new tires it makes it ride like a new car
This is one of the best Discount Tires shop in the states. I’ve used Discount Tire for over 20 years and this is the cleanest, most professional store I’ve used. From Ryan greeting me, to Stetsons update, and the rest of the crew (Ethan & Dennis) checking on me as I waited. The store manager, John Rose, closed me…
I took my cybertruck here to have all 4 wheels/tires replaced. I worked through email (I prefer that) with Corbin W. to get what I want ordered. The price of $3,500 was reasonable and fair. They moved the TPMS over from old tires and in doing so did some minor damage to one of my stock tires. I brought it back…
I was having a day, which is always the case when you have a flat (fighting a cold and rushing to make school pickup). John managed to make this undesirable circumstance into a pleasant one. I was updated about the progress on my service, met with friendly conversation, and pleased with the overall experience.…
Great service at Discount Tire. Good prices and courteous, knowledgeable employees. Will be back.
Everyone is pleasant, knowledgeable, and helpful
I had a fantastic experience at Discount Tire in Chattanooga! I’m a native Tennessean in from Los Angeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great…
Good and concise service. I was Updated through the process. Answered my questions. Friendly service. Knowledgable employees. All willing to help customers and each other. Clean atmosphere. Decent prices. Quality products. Good esperience. They back they're work up. Thank you Discount Tire.
These guys were great!
Rotate and check tires
Awesome Experience
Corey was the sales rep at Discount Tires on Gunbarrel in Chattanooga, TN. He was fantastic and so knowledeable, friendly and patient. I got the greatest deal in town. The store, including restrooms, were clean and modern. Mechanics were great, too.
Professional people, know what they talking about, did balance on my wheels, very reasonable price.
Great store to very helpful
My Mimi got a tire change and they talked her into getting new rims. Which I couldn’t argue. However, they changed the spare to one that didn’t fit on the car. When I called to ask if they’d fix mix up they said they would charge labor, if I bought the old rim and the spare tire. Basically to put the spare tire onto…
Extremely polite employees. No strong arm sales tactics. Just honesty.
Corey provided excellent service and kept me well informed. Thanks!
Black rims knicked really good on the edges with a few small dents, and grease residue left on them. Customer service is good though.
Great team at the Gunbarrell location. All the staff were knowledgeable and helpful. Their customer service is A+. They kept me well-informed of the entire process and got me in and out. Highly recommended!! Thanks, fellas!
These guys are awesome, my appt time was 9 they got me in immediately, the tires I bought didn’t come in and so they gave me the next step up tires for no extra, absolutely incredible and fast, nice service will be recommending this place forever, and am a customer for any future tires needs!
Fantastic service! Less than 45 minutes for brand new tires and wheel alignment service! Very friendly!
Have been here 3 times and have never had a bad experience. Service is always amazing and quick turn around time.
To much pressure to up-sell on everything from lugnuts to alinement and everything in between. I have been buying from Americas Tire/Discount Tire for more years than I can remember and this is the first time I have experienced this. Even the techs in the shop were pushing extras. I won't be recommending this store…
They always take care of us at Discount Tire. Thanks Ethan and team!
They replaced my Lexus valve stem caps with miss matched ones. I was home before I noticed.. I recommend one checks the wheels and tires before Leaving the store.
Good price and quick service
Staff was great. They inspected my car immediately and got me in and out very quickly. I love the fact they give veterans a discount as well.
Great service
Went and got my tires replaced paid 520 out the door for 2 with the certificate/waranty (235/40/r19 tires are expensive either way it goes) Needless to say I got there early they serviced my car right away. The only issue im running into is the wrong stem caps where placed onto my car. Which resulted in my tire…
Great service, prices. And notifications. They will make buying tires...Pleasant.
Corey at Discount Tire did an outstanding job. Explained everything in detail. Anyone needing help with their tires or a new set, please don't hesitate to go to Discount Tire and ask for Corey.
Took my tire here to see if it could be patched - they said by looking there was a good chance it was not repairable. They talked with my husband about prices of new tires but sent it to be reviewed. In less than the time they advised it would take, they called to say it was repairable, that they had already…
I went in to get a new set of tires of my Chevy avalanche. They were super informative and professional. They were enthusiastic to get the job done! I told them I had a pretty tight budget. They worked with me and got me the absolute best deal they could. Job was done in 10 mins. Can’t recommend these guys enough!
Great experience, all of the employees were kind and professional
Jefferson and Jayden replaced the tires on my Allroad and resolved some concerns. I recommend this place to anyone! Professional and went out of their way to make sure I was sorted at a reasonable price!
I’ve had so many pleasant experiences with the gunbarrel location. I won’t take my car anywhere else. Professional and kind I’ve never had a bad experience. I had a slow leak and found out my car had a cracked wheel. It was very frustrating and could have been very expensive. Corey put me and my family’s safety…
Quick service and very friendly staff. I had a pleasure of being assisted by Jeff who explained tire age, whether to change it or not and gave optional routes, promotions available for branded tires. Corey was very welcoming as well. I had a flat tire, they fixed it and did the tire rotation at no charge. Kudos to the team!
I came in for just tires and got talked into front windshield wipers somehow they broke the rear wiper and so they replaced it no charge. Great place to get new tires
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 96 | — |
| Wheel alignment | 11 | — |


