Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Discreet Pest and Wildlife Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Discreet Pest and Wildlife Services, Inc.

Somerville, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 5.0★ from 95 Google reviews

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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Discreet Pest and Wildlife Services, Inc. is better than 100% of ant exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Discreet Pest and Wildlife Services, Inc. is better than 99% of ant exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Discreet Pest and Wildlife Services, Inc. is better than —% of ant exterminators.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Discreet Pest and Wildlife Services, Inc. is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Discreet Pest and Wildlife Services, Inc. is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Discreet Pest and Wildlife Services, Inc. is better than —% of ant exterminators.–
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Reviews for your job

Customers hired Discreet Pest and Wildlife Services, Inc. for 5 kinds of job.

Discreet Pest and Wildlife Services, Inc. for hornet & wasp extermination

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Hornet & wasp extermination”

Burak3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

If i could give more than 5 stars I would. They turned a very stressful/scary situation into a worry free solution. A hornets nest formed in one of our mini split AC units attached to my sons room whose only 6 months. Middle of the night he got stung in the face (he’s fine thankfully). I called Discrete Pest and…

Hornet & wasp extermination
Cody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick always does a great job! I had bees in 3 locations and within 2-3 days there were no bees coming in or out of any of the hole locations! I have 2 young boys and a neighborhood full of young kids outside playing at all times, the last thing I would want is for any of them getting stung while having fun in the yard. Thanks Nick!

Hornet & wasp exterminationBug & insect extermination
Sebastián6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are the best option for my restaurant. I switched from another pest control company to Discreet more than a year ago because we had mice around after an old building was demolished nearby. We haven't had any issues since then. These people have real experience and they know how to manage pests issues. They come…

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
JayLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I could not recommend Discreet Pest and Wildlife enough! I contacted them about a hornets nest in my bushes at home and since I have a small dog it was a large concern. Nick, knowing how pressing it was, went out of his way to take care of the issue quickly, efficiently, and professionally! He also was sure to keep…

Great priceHornet & wasp extermination

Price

$246+163% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination6$81–$323
Ant extermination4$68–$199
Hornet & wasp extermination4$58–$282
Home inspection3$66–$166
Bug & insect extermination2$58–$111

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