How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDistinctive Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.
Distinctive Cleaning & Restoration for area rug cleaning
Clear ✕All 40 Google reviews tagged “Area rug cleaning”
The owners of Distinctive Cleaning helped me out with a spill on a white sofa. They took care of it as soon as I dropped it off and it looked brand new ! They were so easy to work with and very friendly. They answered my calls and texts right away, gave clear instructions and took care of me quicker than I…
Distinctive did a great job cleaning our white wool living room rug. It wasn't terribly dirty (so we thought) until it came back so fresh looking! We're glad to know someone that has the right knowledge, set up & equipment to clean our large area rugs. Thanks Alan & Audrey!
We used Distinctive Cleaning to clean one of our dinning room rugs. Our rug came out so clean! It was amazing to see the difference when we got it back. Thank you Alan and Audrey for such a great job. We cant wait to get our other rugs done soon.
Giving yet another 5 star review for Distinctive Cleaning. They just finished cleaning our wool area rugs at their facility and I can't believe how much better they look! I recommend them to all my clients and friends.
We’ve been battling pet odor in our two rugs for a couple years and losing the battle personally. Alan made quick work of it and they are like new. My wife can’t stop talking about them.
Great rug cleaning experience! They are very knowledgeable, thorough, and trustworthy. I recommend them to anyone I know.
We have used Distinctive Cleaning and Restoration for the carpet and rugs in our home and rugs at our lake home. Alan does a great job. If you have a difficult stain, Alan is one to call. I have recommended the company to neighbors, friends and co-workers at St Charles Borremeo School.
We recently had an area rug cleaned and were very happy with the results. Audrey was great to work with - clear communication, prompt replies. Easy drop off and pick up instructions.
Great owners! They give you that personal customer service that tends to be lacking with other companies! Great communication, Great service, Great experience. Will definitely continue to use their services!
We recently had our area rug cleaned by Distinctive Cleaning & Restoration and their service was phenomenol! Not only did they clean the rug superbly and get rid of pet orders, the rug looks cleaner than new! Their service was responsive and top notch. They communicated their services and estimate quickly, and…
My mother has an oriental rug from Pakistan. It was originally my grandmother’s rug in Germany and has a lot of sentimental value to my mother. It was important to choose the right company to perform the cleaning and repair. The end to end service model was effective and the communication was thorough and greatly…
We had our carpet cleaned and spots in it from pet and they did a great job! We also had 3 wool rugs that had been pet abused cleaned and they look like new! I highly recommend them for your cleaning needs. The price also reflects a in shop deep cleaning of our expensive wool rugs that had some pretty bad stains and odors from dogs.
They did an excellent job. They were professional, careful and prompt. They cleaned our carpets, area rugs, tiled floors and vinyl flooring at Wible Realty. We were amazed at how much brighter the rooms looked after the cleaning was done. Will be using them in the future and highly recommend their service.
Personable, thorough, and perfectly cleaned ceramic tile, area rug, and furniture. Highly recommend.
I took my 40 year old wool braided runners/rugs in to be cleaned. What a thrill when I got them back. They felt clean. Dirt and grime gone. The colors popped again. Worth every penny spent and it was a fraction of the price for new rug replacement. 5 stars for sure!
I would highly recommend Distinctive Cleaning & Restoration. We have used them for our business and our residence. The level of professionalism and attention to detail will keep me a repeat customer.
I highly recommend! They did a super job on a tough project!
Thank you Distinctive for keeping our office looking professional. The carpet was beginning to look noticeably dirty from walking in and out of our warehouse into our carpeted office spaces. From our previous experiences with Distinctive we knew they would do a great job, but they also made our appointment so easy…
Alan and Audrey went above and beyond our expectations. We honestly had no idea just how bad our area rug and carpet was until we saw some photo evidence. Felt so good to come home to a clean and fresh home! Thank you guys! Would highly recommend!
My carpets look new after they cleaned them.
They did a remarkable job on my carpet, area rug and upholstery. They took their time and made sure everything was perfect.. After seeing the job distinctive did for me, I can't imagine ever using one of those national chains again. Great job!
Very professional and there work is outstanding, only carpet cleaning service we’ll use from now and on.
This is the second time I have used Distinctive Cleaning and they are hands down the best carpet cleaning company you will find in Fort Wayne. They take extreme care to protect your home, are courteous, reliable and VERY knowledgeable. Alan has cleaned my furniture, carpet and wool rugs with superior results. I…
Extremely thorough, professional, and personable! We will definately use them again!
We had a large area rug that not only had dog urine smells, but had also developed a horrible mildew smell from me attempting to take care of the problem on my own. Distinctive Cleaning was one of the few places in town I could find that would take the rug and clean it outside of the home (really didn't want to wait…
Distinctive cleaning did an outstanding job of carpet cleaning our entire house! Carpet was old, dirty, and had numerous stains throughout. When they finished the stains were gone and the carpet looked great! Very friendly and professional, highly recommended, thanks!
Alan and Audrey are great to work with. Alan does very thorough, professional cleaning of my carpet, rugs, and off-white sofa. I highly recommend their service!
They deserve the 5 star rating. I was very impressed with Allen and Audrey, their professionalism, quality of work and affordable pricing. Will recommend Distinctive to all my friends.
I highly recommend this company to clean anything you need done right now! I had an area rug that was a challenge for anyone to clean but Distinctive Cleaning got it back to looking almost brand new. My rug was 100% Cotton and was IVORY and had pet stains and dirt on it I’ve the years. Now it’s so much brighter and…
Great business to work with! Texting to schedule the appointment was a breeze. We were very pleased with the quality of cleaning they performed. Highly recommend them!
Professional and well done. My new carpet cleaning company!
The professionalism this business has is impeccable. From scheduling to performing the work are of the highest standards. Our 30 year old carpet looks new again and the tiled shower looks like it did when installed 15 years ago.
They did a super job cleaning out tile, carpet snd futon.
I spilled an entire cup of coffee on a brand new Pottery Barn runner. Audrey was very responsive, kind, detailed and accommodating. Alan worked his magic and the rug looks brand new again. He also treated it with Scotchguard since it's used in a high traffic area. I would highly recommend Distinctive Cleaning &…
I had no idea our carpets were so dirty! By far the best customer service and professionalism I've ever had with a carpet cleaning company. Thanks Distinctive Cleaning Service !!! We usually use Steam Team, they did a decent job but always felt like they were in and out as fast as they could be. Distinctive didn't…
Feels great to come home to freshly cleaned carpets! I have used other local companies for carpet cleaning in the past but they don't hold a candle to Distinctive Cleaning & Restoration. They do quality work and spend 3 times as long cleaning your carpets as the other companies do. LOVE the solution they are able…
I HIGHLY RECOMMEND THEM! I can’t say enough positive things about working with Distinctive Cleaning & Restoration! They have done Carpet Cleaning, Rug Cleaning, Water Extraction and Upholstery Cleaning in our home. *Alan & Audrey are very Professional, and Knowledgeable about their profession. I’m someone who has…
HIGHLY recommend. Please, support local small business. You generally get great service when the owner/operator is at the forefront and Alan did not disappoint. Professional and went above and beyond service. I feel like I have new couches and my area rugs are fresh and clean again! Don’t call chain franchise cleaners- call Distinctive!
My mother had an emergency cleaning need (blood) and although Alan had worked ALL DAY on another project, in another town, he came out in the evening and stayed until 10:30PM! The carpets look terrific! Audrey was great to work with, coordinating the same-day job! We will definitely use Distinctive for future…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 73 | $183–$327 |
| Carpet steam cleaning | 62 | $158–$327 |
| Upholstery cleaning | 41 | $170–$348 |
| Area rug cleaning | 39 | $158–$460 |
| Carpet cleaning | 38 | $139–$272 |
| Pet stain & odor removal | 29 | — |
| Flooring | 19 | — |
| Water damage-related cleanup & repair | 12 | — |
