How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDistinctive Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.
Distinctive Cleaning & Restoration for carpet cleaning
Clear ✕All 38 Google reviews tagged “Carpet cleaning” · showing 20
Excellent service, great results!
I highly recommend Distinctive Cleaning and Restoration. Alan and Joshua were able to get several black permanent marker spots out of my light gray carpet. They used various products on the spots until they were gone. The entire experience--from my first contact with Audrey to the cleaning team leaving me with…
Very spiffy drop off and pick up! Rugs came out fabulous! Best rug cleaning we have had in decades! Thanks Audrey!
Great communication, prompt, courteous. Overall very satisfied.
Everything came out very clean. Appreciate Alan arriving at the time indicated. Will use them again. I would recommend this company.
Alan, the owner of Distinctive Cleaning is the most knowledgeable and effective carpet and tile cleaner we have ever experienced. We used others, but no more! I recommend Distinctive for the best results!
We had our carpet cleaned and spots in it from pet and they did a great job! We also had 3 wool rugs that had been pet abused cleaned and they look like new! I highly recommend them for your cleaning needs. The price also reflects a in shop deep cleaning of our expensive wool rugs that had some pretty bad stains and odors from dogs.
They did an excellent job. They were professional, careful and prompt. They cleaned our carpets, area rugs, tiled floors and vinyl flooring at Wible Realty. We were amazed at how much brighter the rooms looked after the cleaning was done. Will be using them in the future and highly recommend their service.
Deb and I are very pleased with the recently completed carpet and upholstery cleaning at our home. Thank you Alan, Audrey and Josh for a job well done. It is clear to see why Distinctive Cleaning has such an excellent reputation. It is well earned.
Distinctive did a great job. They were thorough and professional Would recommend them.
We have had the best experience with Distinctive Cleaning! Alan has worked magic on my upholstery that had stains on it, old stains in carpet, pet stains, you name it. Audrey is great at getting back to me immediately, and even if they are busy, they work hard to fit me in. I will continue to use Distinctive…
These guys always do a great job and communicate really well. I highly recommend them.
This was simply an EXCELLENT experience. I was blown away with their knowledge and care. They were very respectful of me and my home and made the carpets look brand new! I couldn’t believe how beautiful they came out. I would definitely recommend and will use them again myself!
Can't say enough good things about the job that Alan did on our carpets! Excellent job on making our carpets look new again. Would highly recommend Distinctive Cleaning & Restoration to anyone needing their carpets cleaned!!!
Very prompt, courteous, professional and carpets look great! Just a few words to describe Distinctive Cleaning. I would recommend their service!
Thank you Distinctive for keeping our office looking professional. The carpet was beginning to look noticeably dirty from walking in and out of our warehouse into our carpeted office spaces. From our previous experiences with Distinctive we knew they would do a great job, but they also made our appointment so easy…
Alan and Audrey went above and beyond our expectations. We honestly had no idea just how bad our area rug and carpet was until we saw some photo evidence. Felt so good to come home to a clean and fresh home! Thank you guys! Would highly recommend!
As always, is very professional and knowledgeable! Goes out of their way to solve problems. Would recommend to anyone!
Alan and Audrey were great! Scheduling was easy, and they were very communicative. Alan did a fantastic job of cleaning our carpet. It looks brand new and the vibrant gray color returned. Will definitely be using them again for the rest of the house!
My carpets look new after they cleaned them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 73 | $183–$327 |
| Carpet steam cleaning | 62 | $158–$327 |
| Upholstery cleaning | 41 | $170–$348 |
| Area rug cleaning | 39 | $158–$460 |
| Carpet cleaning | 38 | $139–$272 |
| Pet stain & odor removal | 29 | — |
| Flooring | 19 | — |
| Water damage-related cleanup & repair | 12 | — |
