How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDistinctive Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.
Distinctive Cleaning & Restoration for carpet steam cleaning
Clear ✕All 63 Google reviews tagged “Carpet steam cleaning” · showing 20
Amazing service! I contacted Distinctive Cleaning & Restoration less than a week before listing our house, desperately needing help with carpet stains. Alan & Audrey were incredibly responsive, squeezed us into their schedule within two days, and went above and beyond! Not only did they tackle the problem areas, but…
Very pleased with the cleaning of my hallway runner. Easy drop off and pick up. Great communication. Would definitely use again!
The owners of Distinctive Cleaning helped me out with a spill on a white sofa. They took care of it as soon as I dropped it off and it looked brand new ! They were so easy to work with and very friendly. They answered my calls and texts right away, gave clear instructions and took care of me quicker than I…
"Creme de la creme" are the words that describe my thoughts about the Distinctive Cleaning and Restoration Company owned by Alan and Audrey Falls. Once again, yesterday, I had carpet and tile cleaned along with tile sealing throughout most of the entire house. Alan who performed the service always arrives with a…
They were very professional and did an excellent job. Very careful with furniture and the building. I highly recommend them.
Very easy to schedule and they did a fantastic job on our very difficult spots! Carpets look great! Really nice people with excellent communication.
Distinctive cleaning and restoration are prompt and efficient. Carpet looks great.
I recently purchased a condo and, before moving in, decided to have the carpets professionally cleaned. I honestly didn’t think they were that dirty, but I figured it was a good idea to have them cleaned while the condo was empty. Boy, was I wrong! 😂 After Distinctive Cleaning & Restoration finished, it looked…
Great family owned company. A little on the pricey side but you get what you pay for.
I appreciate the thorough and detailed service I received from Distinctive Cleaning. On their first visit they were able to remove a stain in the guest bedroom other carpet cleaning services I used were unable to remove. Of course I used them again this time! Won’t try anyone else.
This company does an excellent job on cushions and rugs. I’ve used them on my dinette cushions twice and they always get the stains out and come back like new! They clean rugs equally well. They are responsive and reasonably priced. They are an energetic young couple and easy to work with! - Larry & Vicki Arnold
Repeat customer here! Highly recommend for treating pet urine stains and odors. Our basement carpet and couch had a lot of cat urine stains and smelled terrible - Distinctive Cleaning saved our carpet and our couch! So thankful! Highly recommend. They may not be the cheapest company out there - but you get what…
Giving yet another 5 star review for Distinctive Cleaning. They just finished cleaning our wool area rugs at their facility and I can't believe how much better they look! I recommend them to all my clients and friends.
Allen did a great job cleaning our bedroom carpets. We had quite a few pet stains and he was able to get the carpets clean and odor free.
Outstanding service and communication!
Excellent work done by this firm
Prompt and professional. Purchased a new home & they worked me into their schedule. Carpets were cleaned beyond my expectation! Excellent service!!
They always do a wonderful job. The carpet is always fantastic when finished, even the stubborn dirty areas where we always sit. Very professional and informative. We will continue to use them! Highly recommend them to anybody that needs carpet, tile or furniture cleaned! Also had them clean a chair and a couple of…
On time, excellent work, excellent results. Not only are they professional, they provide instructions and tips for carpet care as well as pre and post cleaning instructions. Distinctive Cleaning is the only company I will use. I have been a customer for 5 years now.
Alan was courteous, professional and diligent in getting all of the spots out. Truly a positive experience start to finish. Timing was on target and price was great! Love the finished product!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 73 | $183–$327 |
| Carpet steam cleaning | 62 | $158–$327 |
| Upholstery cleaning | 41 | $170–$348 |
| Area rug cleaning | 39 | $158–$460 |
| Carpet cleaning | 38 | $139–$272 |
| Pet stain & odor removal | 29 | — |
| Flooring | 19 | — |
| Water damage-related cleanup & repair | 12 | — |
