Experts Reviews · Company report
Distinctive Cleaning & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Distinctive Cleaning & Restoration

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Distinctive Cleaning & Restoration is better than 98% of apartment cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Distinctive Cleaning & Restoration is better than 99% of apartment cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Distinctive Cleaning & Restoration is better than 100% of apartment cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Distinctive Cleaning & Restoration is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Distinctive Cleaning & Restoration is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Distinctive Cleaning & Restoration is better than 87% of apartment cleaning services.A
87

Reviews for your job

Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.

Distinctive Cleaning & Restoration for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “Carpet steam cleaning”

Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Amazing service! I contacted Distinctive Cleaning & Restoration less than a week before listing our house, desperately needing help with carpet stains. Alan & Audrey were incredibly responsive, squeezed us into their schedule within two days, and went above and beyond! Not only did they tackle the problem areas, but…

Paid $250–300Great priceCarpet steam cleaningPet stain & odor removal
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very pleased with the cleaning of my hallway runner. Easy drop off and pick up. Great communication. Would definitely use again!

Paid $50–100Reasonable priceCarpet steam cleaning
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The owners of Distinctive Cleaning helped me out with a spill on a white sofa. They took care of it as soon as I dropped it off and it looked brand new ! They were so easy to work with and very friendly. They answered my calls and texts right away, gave clear instructions and took care of me quicker than I…

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

"Creme de la creme" are the words that describe my thoughts about the Distinctive Cleaning and Restoration Company owned by Alan and Audrey Falls. Once again, yesterday, I had carpet and tile cleaned along with tile sealing throughout most of the entire house. Alan who performed the service always arrives with a…

Carpet steam cleaning
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They were very professional and did an excellent job. Very careful with furniture and the building. I highly recommend them.

Paid $500+Reasonable priceCarpet steam cleaning
kurtLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very easy to schedule and they did a fantastic job on our very difficult spots! Carpets look great! Really nice people with excellent communication.

Paid $150–200Great priceCarpet steam cleaning
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Distinctive cleaning and restoration are prompt and efficient. Carpet looks great.

Paid $300–350Great priceCarpet steam cleaning
Rachelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I recently purchased a condo and, before moving in, decided to have the carpets professionally cleaned. I honestly didn’t think they were that dirty, but I figured it was a good idea to have them cleaned while the condo was empty. Boy, was I wrong! 😂 After Distinctive Cleaning & Restoration finished, it looked…

Paid $150–200Great priceCarpet steam cleaning
Krista13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Great family owned company. A little on the pricey side but you get what you pay for.

Paid $500+Carpet steam cleaning
Cyndy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I appreciate the thorough and detailed service I received from Distinctive Cleaning. On their first visit they were able to remove a stain in the guest bedroom other carpet cleaning services I used were unable to remove. Of course I used them again this time! Won’t try anyone else.

Carpet steam cleaning
Molli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company does an excellent job on cushions and rugs. I’ve used them on my dinette cushions twice and they always get the stains out and come back like new! They clean rugs equally well. They are responsive and reasonably priced. They are an energetic young couple and easy to work with! - Larry & Vicki Arnold

Great priceCarpet steam cleaning
HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Repeat customer here! Highly recommend for treating pet urine stains and odors. Our basement carpet and couch had a lot of cat urine stains and smelled terrible - Distinctive Cleaning saved our carpet and our couch! So thankful! Highly recommend. They may not be the cheapest company out there - but you get what…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Beth15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Giving yet another 5 star review for Distinctive Cleaning. They just finished cleaning our wool area rugs at their facility and I can't believe how much better they look! I recommend them to all my clients and friends.

Reasonable priceGeneral carpet cleaningUpholstery cleaning
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Allen did a great job cleaning our bedroom carpets. We had quite a few pet stains and he was able to get the carpets clean and odor free.

Paid $300–350Reasonable priceCarpet steam cleaning
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding service and communication!

Paid $500+Great priceCarpet steam cleaning
Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent work done by this firm

Paid $150–200Reasonable priceCarpet steam cleaning
marcy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt and professional. Purchased a new home & they worked me into their schedule. Carpets were cleaned beyond my expectation! Excellent service!!

Paid $300–350Great priceCarpet steam cleaning
RonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They always do a wonderful job. The carpet is always fantastic when finished, even the stubborn dirty areas where we always sit. Very professional and informative. We will continue to use them! Highly recommend them to anybody that needs carpet, tile or furniture cleaned! Also had them clean a chair and a couple of…

Paid $250–300Great priceCarpet steam cleaning
Terry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On time, excellent work, excellent results. Not only are they professional, they provide instructions and tips for carpet care as well as pre and post cleaning instructions. Distinctive Cleaning is the only company I will use. I have been a customer for 5 years now.

Paid $300–350Reasonable priceCarpet steam cleaning
BRADLEY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Alan was courteous, professional and diligent in getting all of the spots out. Truly a positive experience start to finish. Timing was on target and price was great! Love the finished product!

Customer photo from BRADLEY's review
Paid $150–200Reasonable priceCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Stephan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Family and locally owned! Alan did an amazing and extremely thorough job cleaning the carpets in our home. He is extremely knowledgeable. After discussion with him, they also cleaned a rug we thought had been ruined by our dog when she was so ill. It turned out better than I could have ever imagined. Audrey did…

Customer photo from Stephan's review
Carpet steam cleaning
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am so happy with Distinctive rug cleaning! They cleaned my white sofa (with some old red wine staining), a wool stairway runner, and a giant heavy wool shag rug that was taken to their warehouse for special cleaning. This rug had old stains from several dogs and I thought it was ruined. They made everything look…

Paid $450–500Reasonable priceCarpet steam cleaning
Deb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The crew came and did an awesome job cleaning the offices & hallway carpets at business. Carpets smell fresh and look bright and clean. THANK YOU

Great priceCarpet steam cleaning
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently had a rug cleaned by Distinctive Carpet Cleaning and couldn’t be happier with the results. They sent a video on the process, were professional and efficient. Our rug looks refreshed and clean. I would absolutely recommend Distinctive for their high quality and reliable service.

Reasonable priceCarpet steam cleaning
JimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We were resigned to having to replace our carpet. We tried everything, but could not remove the black stains that had been there for nearly a year. We gave Audrey and Alan a call to see if they could try. Alan and crew arrived and performed miracles. Within an hour, it looked like new. And, they are so…

Paid $150–200Reasonable priceCarpet steam cleaning
H.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing job carpet looks as good as new, an amazing company to work with.

Great priceCarpet steam cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Incredible focus on details and making sure that all is completely clean!

Paid $500+Reasonable priceCarpet steam cleaning
Lora6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was completely satisfied with the carpet cleaning services from Distinctive Cleaning and Restoration, and that's hard to say with carpet cleaning companies. (I've often heard reasons from other companies about why they can't do something with carpet cleaning, or they do the job quickly, and through the…

Carpet steam cleaning
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

A member of our family works in a factory and neglected to take his shoes off before going up our stairs, hallway, and bedroom. I thought those black footprints would never come out! Alan took one look and said they could get them out. And they did! I’m adding before and after photos of one of the worst areas.

Paid $300–350Reasonable priceCarpet steam cleaning
Ellen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Everything came out very clean. Appreciate Alan arriving at the time indicated. Will use them again. I would recommend this company.

Paid $450–500Reasonable priceCarpet cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Elise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alan performs magic when he cleans carpets and upholstery! We have a medium size dog who has occasional accidents. Not only has Alan gotten out fresh stains, but he has gotten rid of old stains that other big name carpet cleaners could not get out!

Paid $200–250Reasonable priceCarpet steam cleaning
Jarrod13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Distinctive Cleaning & Restoration is so wonderful to work with. Alan and Audrey are extremely professional. They cleaned 7 area rugs and 3 couches for us. Everything feels so clean now. Alan takes so much pride is his work and it shows. We don’t call anyone else when it comes to cleaning our carpets, furniture and area rugs. They are simply the best!!

Customer photo from Jarrod's review
Carpet steam cleaning+ Punctuality+ Quality+ Professionalism
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Distinctive Cleaning and Restoration did an amazing job at cleaning the carpet and getting pet stains and odors out. They did a wonderful job and asked if we wanted to try cleaning on the vinyl linoleum. We were amazed as it looked brand new. We will have them come out and do the rest as it made huge difference. So good! Thank you

Carpet steam cleaningFlooring
phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Courteous,Professional and on time for our appt. Recommend and will use again!

Reasonable priceCarpet steam cleaning
PamLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alan & crew did an excellent job cleaning my carpet. It looked brand new when he was finished. Carpet was dry by end of the evening

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Had my carpet and furniture cleaned. Couldn’t be more pleased. My carpet looks like new. Very professional and thorough. Will definitely use them again

Reasonable priceCarpet steam cleaning
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job cleaning, highly recommend!

Paid $300–350Great priceCarpet steam cleaning
Gail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional. I will use Distinctive again and have already referred my friends.

Reasonable priceCarpet steam cleaningUpholstery cleaning
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication, thorough cleaning, and attention to detail. Helped by moving some items around in order to clean where I was not able to move them.

Paid $500+Reasonable priceCarpet steam cleaning
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent job on carpet cleaning! They turned out better than I ever imagined. Professional and knowledgable service all round. 👍🏼👍🏼

Carpet steam cleaning
Randy18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Distinctive was recommended by a neighbor. They did a great job on the requested traffic and stain areas. They also found a few more pet stains I was unaware I had. Stains and soil is gone. The carpets smell great. I'll use them again for sure.

Paid $300–350Reasonable priceCarpet steam cleaning
Irv8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always excellent!

Reasonable priceCarpet steam cleaning
Marsha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Distinctive did a great job. They were thorough and professional Would recommend them.

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Naomi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had the best experience with Distinctive Cleaning! Alan has worked magic on my upholstery that had stains on it, old stains in carpet, pet stains, you name it. Audrey is great at getting back to me immediately, and even if they are busy, they work hard to fit me in. I will continue to use Distinctive…

Carpet cleaningCarpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work and a complete professional standard on cleaning the carpets for Science Central. We really appreciated all the hard work in getting us in shape! Definitely will hire again!

Carpet steam cleaningGeneral carpet cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were quite pleased with this service provider on every level. From scheduling to completed cleaning they were professional, friendly, thorough and our carpet looks fantastic.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Distinctive Cleaning & Restoration. We have used them for our business and our residence. The level of professionalism and attention to detail will keep me a repeat customer.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very satisfied with my service. Will definitely use them again in the future for carpet cleaning, as well as other services that they offer.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
MarissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The carpet in our new home smelled so foul we could hardly stand to be in the living room. Aubrey called us back within 24hours and got us scheduled promptly. Alan was very professional and courteous. He called to let me know he was on the way and was there within the estimated time slot. I now write this review,…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Distinctive Cleaning. Alan did a fantastic job today of cleaning our upstairs carpet. The carpet had never been cleaned before. Alan worked hard to make it look like new again. Very professional!!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Karla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Distinctive Cleaning two years in a row now and will definitely be using them again in the future. They do a great job on carpet, ceramic tile, and upholstery. They are also very personable, courteous, and professional. Nothing but positive comments about them!

Carpet steam cleaningFlooring+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was simply an EXCELLENT experience. I was blown away with their knowledge and care. They were very respectful of me and my home and made the carpets look brand new! I couldn’t believe how beautiful they came out. I would definitely recommend and will use them again myself!

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They are very good at what they do and are by far the best carpet cleaners I have ever worked with.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Jami2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our dog had tracked in mud and dirt all winter and spring due to yard renovations and it was evident where she liked to spend her time! Our carpets and sofas look brand new now. The service was excellent!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Renea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Distinctive Cleaning was so easy. I called them on Monday and they were out Tuesday in the time frame promised. I love companies that actually show up on the time promised. I didn't have to wait around for them to show up! Audrey was very friendly on phone and AL was very professional. Will…

Carpet steam cleaning+ Responsiveness+ Punctuality+ Professionalism
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't say enough good things about the job that Alan did on our carpets! Excellent job on making our carpets look new again. Would highly recommend Distinctive Cleaning & Restoration to anyone needing their carpets cleaned!!!

Carpet cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
eileenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful service. Perfect results. Best in the city for value and professionalism

Carpet steam cleaningGeneral carpet cleaningFlooring
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend! They did a super job on a tough project!

Carpet steam cleaningArea rug cleaningFlooring+ Responsiveness+ Punctuality+ Quality
DottyLocal Guide · 278 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Went above and beyond to clean & dry before home showings.

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1–50Great priceCarpet steam cleaning
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $450–500Reasonable priceCarpet steam cleaning
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Professionalism+ Value
kay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality

Price

$300+22% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 0%Not sure 1%

Jobs customers hired them for

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